Ep. 119 - Why Get Into Junk Removal? with Carol Vaillancourt

WEBVTT

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There we go.

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Here we are,

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episode 119 of the Trash Talk

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Business Podcast.

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Boys and girls, ladies and gentlemen,

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everybody in between,

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this is our opportunity to grow, scale,

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and build our junk removal dreams.

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So whether you're in junk removal, hauling,

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landscaping, cleaning, hell, remodeling,

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whatever you're into,

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this is the place to come

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to learn about how your

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fellow home service

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professionals get it done

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week in and week out.

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As always, I'm your host, Annie Wines,

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and I'm joined this week by a friend,

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former employee, business partner,

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all of the above.

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I think I slept in her basement one time.

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Carol Valancourt,

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who has recently exited the

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junk removal industry,

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is going to come and share

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her knowledge and wisdom of

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the seven years?

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Seven years.

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Seven years in junk removal,

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years in marketing, years in the Army.

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There you go.

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There's your fucking intro.

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Carol, take it away.

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All right.

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Good evening, everyone.

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Like Andy said,

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it's been seven years since

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I got involved in junk removal,

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thanks to Andy.

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So I don't know if I should

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thank him or not.

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Some days I curse his name,

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but most of the days it was good.

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So what was it?

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2018,

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I think we started out in Madison and

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we opened up in Madison.

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You and I met in 17.

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Right,

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at the Veterans Chamber of Commerce.

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Which I was kicked out of eventually.

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And now I'm back.

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Full send.

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Yeah, they called me up.

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They called me up like six,

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eight months ago, and they're like, hey,

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you used to be part of the

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Veterans Chamber.

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Now you're not.

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What happened?

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I go, I had an opinion.

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Other people didn't like it.

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So for all of our listeners out there,

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I definitely had the end of the earth,

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like what the fuck did I do

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in business to get kicked

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out of a chamber?

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And then it turns out,

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uh, you know, it's a badge of honor.

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So here we are get kicked

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out of a chamber.

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No big deal.

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You know,

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I feel like that's something only

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you could do, but, um, you know,

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I've been kicked out.

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I've been kicked out of two actually.

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So like I said, you know, there's that,

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there's that shitty,

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there's an old shitty joke.

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Like I would never be part

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of an organization that

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would have me as a member, you know?

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And it's like, well,

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Here we are.

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I got kicked out of the veterans chamber.

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And then I also got kicked

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out of the contractors networking

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Association, the CNA,

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Contractors Network Association,

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which was like a monthly go

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to BW3s and eat wings and

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do business-y type stuff.

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And it was hosted by a guy

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from Action Coach who was

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like Action Coach-y oriented.

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Also, BW3s, let's talk about this.

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Culturally,

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a lot of people don't call it BW3s,

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right?

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It's Buffalo Wild Wings or BWs.

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I've always called it BW3s.

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I think that might be a Wisconsin thing.

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Um, it used to be Buffalo wings,

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Rex and wraps.

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That's where the three comes from.

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A lot of people don't know that they,

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they call it BW threes and

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they don't know why.

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Yeah.

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I,

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I don't think anyone else calls it that

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outside of Wisconsin.

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There's a lot of stuff that, you know,

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if you get out of Wisconsin,

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people don't know what

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you're talking about.

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Um,

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But anyhow.

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That's fine.

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I thought everyone called it BW3s.

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And then, yes, in the military,

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as I've traveled, people are like,

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B-dubs?

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I'm like, yeah, BW3s, right?

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And I never knew what a BW3 was.

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I was like, I don't know what a BW3 is.

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I don't know why it's three.

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Yeah, so.

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Yeah, I Googled that years ago.

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It's not like I was like

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this wealth of fucking

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Jeopardy knowledge.

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I was like,

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I don't know why I call it BW3s.

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Like, why do I call it BW3s?

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And then we competed for the fucking win.

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Here we go.

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I didn't even know people

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went there anymore.

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I'll be honest.

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Wikipedia?

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No.

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Oh, yeah.

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B-Dubs.

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Correct.

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I haven't been there in years.

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It's terrible.

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Also, actually, shout out.

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I'm going to look this place up.

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Last week, I was in... Oh,

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Taylor just put Wally World.

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Also, I didn't know what Wally World...

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I didn't know that either.

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Somebody said they went to

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Wally world for something.

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I'm like, what the F is a Wally world?

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Yep.

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Walmart.

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Yeah.

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That's what it was when I was at a,

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so this is like 20 years ago,

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I was at basic training and

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we had our one,

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we had our like four hour

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pass or what our overnight pass,

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I think between basic and AIT.

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And they're like, yeah,

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you have an overnight pass.

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Like you can go to Wally world.

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And I was like, Oh,

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what is this magical place?

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And then Walmart.

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Still kind of magical at the end of basic.

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There we go.

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Let's be real.

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The other thing is,

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a Walmart outside of basic trading land,

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because that's what they

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call Fort Letterwood,

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it feels like you're still

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in the military.

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Because I was scared

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shitless walking around like, oh,

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I'm going to get yelled at for something.

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Like, obviously,

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I'm doing something wrong.

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Well, and to be fair, when you leave,

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there's nothing else there, right?

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I mean,

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you're going to Walmart and

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everybody else is going to be military.

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No, strip clubs, pawn shops,

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car dealerships, Wally World.

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Wally World,

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the least chance of getting in trouble.

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Yeah.

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If you go to Fort Letterwood now,

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they have this tap room

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that has like over 100 beers on tap.

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So it is actually pretty cool.

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That's the only thing the

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only thing I know about that.

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But anyhow, so let's go back.

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What, 2017?

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So 2017.

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Yep.

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So you were working.

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You were owned the J-Dog and

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you wanted to expand.

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And so somehow I got roped into this.

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And it was, it was, let's,

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let's tell the origin story.

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You were working for a mark.

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You had your own marketing company.

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Yup.

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So I,

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so I had been working full-time for

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the army in 2017.

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And then I decided to leave that.

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I,

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I had a daughter and it was taking up

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way too much time and I

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just didn't really want to

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do full-time army anymore.

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Still in the army,

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still love the part-time army.

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Um, but anyhow,

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so left that was doing my own thing,

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marketing stuff.

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And, uh,

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kind of, you know, it's okay.

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I get a little bored.

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I mean, working by myself, I guess.

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But I'm also, so anyhow,

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you started talking to me

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about the J-Dog thing.

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And at first I,

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one of the funniest things

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I'll never forget that I asked you,

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and I still can't believe

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to this day that I said it

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knowing who I am and that

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I've lived my whole life in

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the army and all that.

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But I don't know if you

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remember this question.

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I said, do women do this work?

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And you were like, yeah.

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And you told me about Jen in

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California and somebody else.

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And I was like,

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Okay.

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Well, I don't know about that,

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but so I came to your warehouse, right?

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And I met all the guys and I'm not,

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I don't know if I want to,

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I don't know if we should name names,

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but your old guy that was

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working in the warehouse, the Steve,

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Steve, Steve, he won my heart.

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He pulled out his little

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rumpled up paper out of his

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pocket and showed me his

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list of stuff he was

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collecting for the people

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that he was living with at

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the VA shelter.

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And it was like microwave, toaster oven,

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And I was like, uh, you know, he sold me.

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I'm like, Oh, you know what?

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That's pretty cool.

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Heartstrings.

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Yeah.

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Yeah.

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Those are the good old days.

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Yeah.

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And that's the group of guys, you know,

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they were, uh,

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what I call it, the land of misfit toys.

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Oh my God.

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Junk removal is the land of misfit toys.

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Well, yeah.

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I had a, I have an ex whenever,

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so whenever we started dating, she's,

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she would always ask me, cause this was,

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this was way before the podcast.

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And I saw people reaching out to me,

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you know, cause like in, when,

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when we were part of the

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franchise together,

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I was one of the more influential people.

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And so people would reach

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out to me weekly or shit.

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Fucking some guys were daily

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multiple times a week,

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at least asking me advice, how to do this,

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how to do that.

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And, um,

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My ex would always say,

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why do people get into junk removal?

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And she wasn't being facetious.

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She wasn't being mean.

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It's a great question.

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She's just like, why?

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Because at first, I took it like, well,

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what the fuck is that?

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She's like, no, I'm genuinely curious.

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I have zero desire.

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I put my trash in the bin,

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and we put it out.

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And then once a week, I bring it in,

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and like,

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I don't want to,

00:07:57.230 --> 00:07:58.230
I don't want to take shit to goodwill.

00:07:58.471 --> 00:07:58.670
Right.

00:07:58.711 --> 00:07:59.052
And, and,

00:07:59.232 --> 00:08:00.471
and so that's always a great question.

00:08:00.492 --> 00:08:01.932
It's like, well, why are you doing this?

00:08:01.992 --> 00:08:03.233
I had this guy hit me up this morning.

00:08:03.254 --> 00:08:04.514
He goes, Hey, I'm looking for some advice.

00:08:04.535 --> 00:08:06.016
And I go, well, what's the question,

00:08:06.156 --> 00:08:06.315
right?

00:08:06.336 --> 00:08:07.697
Like he didn't have a very good question.

00:08:08.137 --> 00:08:09.658
And, and then I'm, and my question was,

00:08:09.677 --> 00:08:10.639
what do you do full-time?

00:08:10.759 --> 00:08:11.619
And my one, like,

00:08:11.699 --> 00:08:12.680
why are you doing junk and move?

00:08:12.699 --> 00:08:14.500
Like you're looking for advice.

00:08:14.521 --> 00:08:15.100
I got to know where your

00:08:15.120 --> 00:08:15.682
starting point is.

00:08:15.742 --> 00:08:16.802
Yeah.

00:08:16.862 --> 00:08:17.682
A hundred percent.

00:08:18.043 --> 00:08:19.663
Well, for me, you know, I,

00:08:20.064 --> 00:08:20.824
I was looking for something

00:08:20.845 --> 00:08:22.646
different to do and it was

00:08:22.665 --> 00:08:23.665
kind of a natural fit.

00:08:23.725 --> 00:08:25.466
I'm a logistics officer in the army.

00:08:25.608 --> 00:08:26.348
And I thought, well,

00:08:26.963 --> 00:08:28.264
know I can run a bunch of

00:08:28.303 --> 00:08:29.906
trucks across a desert or

00:08:30.245 --> 00:08:31.646
put together 170 vehicle

00:08:31.706 --> 00:08:33.028
convoy I can probably

00:08:33.067 --> 00:08:34.470
manage a few trucks picking

00:08:34.529 --> 00:08:36.130
up junk around town right

00:08:36.150 --> 00:08:39.774
yeah no big deal um so you

00:08:39.813 --> 00:08:40.875
know it was interesting to

00:08:40.914 --> 00:08:42.056
me uh definitely have an

00:08:42.096 --> 00:08:43.456
entrepreneurial background

00:08:43.476 --> 00:08:45.599
uh so that didn't scare me

00:08:45.639 --> 00:08:47.341
at all and uh you know I

00:08:48.240 --> 00:08:50.342
guess it sounded like an

00:08:50.383 --> 00:08:51.823
interesting opportunity so

00:08:52.345 --> 00:08:53.546
and that you know people are always

00:08:54.129 --> 00:08:54.750
A lot of people,

00:08:54.770 --> 00:08:56.253
I'm sure people say this to you, like, oh,

00:08:56.293 --> 00:08:57.916
it must be so great getting all the junk.

00:08:57.956 --> 00:08:59.458
Like, I hate junk.

00:08:59.658 --> 00:09:01.120
I'm like, no, I hate the junk.

00:09:01.522 --> 00:09:03.985
Like, yes, you do find cool treasures,

00:09:04.046 --> 00:09:04.245
right?

00:09:04.285 --> 00:09:05.587
Like, every now and then.

00:09:06.208 --> 00:09:06.408
Right?

00:09:06.529 --> 00:09:06.929
For sure.

00:09:06.950 --> 00:09:07.091
Yeah.

00:09:08.393 --> 00:09:10.174
That's a, I don't know,

00:09:10.315 --> 00:09:11.416
going through all that junk.

00:09:11.475 --> 00:09:13.639
It's like overwhelming for me.

00:09:15.321 --> 00:09:18.144
But at the same time, I loved, you know,

00:09:18.163 --> 00:09:19.365
one of the things I loved

00:09:19.445 --> 00:09:20.446
donating the stuff to the

00:09:20.466 --> 00:09:22.227
veterans organizations in Madison,

00:09:22.248 --> 00:09:22.488
you know,

00:09:22.528 --> 00:09:24.630
we had that warehouse and I had

00:09:24.650 --> 00:09:26.893
the guys come through that were, um,

00:09:27.798 --> 00:09:28.038
you know,

00:09:28.078 --> 00:09:29.740
rehoming homeless veterans and

00:09:30.200 --> 00:09:31.539
pick out whatever you want, you know,

00:09:31.740 --> 00:09:32.379
and I love that.

00:09:32.419 --> 00:09:33.461
That part of it was cool.

00:09:33.821 --> 00:09:35.081
I loved employing people.

00:09:35.100 --> 00:09:37.101
I had at one point, I think,

00:09:37.221 --> 00:09:38.601
seven soldiers from my

00:09:38.662 --> 00:09:40.363
National Guard unit working for me.

00:09:40.383 --> 00:09:41.182
I love that.

00:09:42.604 --> 00:09:43.004
So, you know,

00:09:43.024 --> 00:09:45.163
it was a lot of fun and I learned a lot,

00:09:45.323 --> 00:09:46.565
obviously, working for you.

00:09:46.644 --> 00:09:48.565
And you were obviously like you said,

00:09:48.605 --> 00:09:49.446
you were kind of the top of

00:09:49.466 --> 00:09:50.745
your game there and the top

00:09:50.785 --> 00:09:53.567
of the J-Dog franchise as

00:09:53.626 --> 00:09:55.748
far as successful owners go.

00:09:55.768 --> 00:09:55.807
So

00:09:57.405 --> 00:09:57.706
You know,

00:09:57.826 --> 00:09:59.866
I wanted to move out east or back east,

00:09:59.927 --> 00:10:01.528
as you guys say out there in Wisconsin.

00:10:03.349 --> 00:10:04.970
And so it gave me an

00:10:05.029 --> 00:10:07.451
opportunity to come out to

00:10:07.490 --> 00:10:09.231
Maryland and where I bought

00:10:09.272 --> 00:10:12.193
my own franchise for the better or worse.

00:10:12.254 --> 00:10:13.494
I bought into the franchise

00:10:14.094 --> 00:10:17.895
and that was in 2019,

00:10:17.895 --> 00:10:20.398
right before this was the bad timing,

00:10:20.457 --> 00:10:21.638
right before the pandemic.

00:10:21.717 --> 00:10:21.898
Right.

00:10:21.918 --> 00:10:23.839
We officially opened in November 2019.

00:10:26.006 --> 00:10:28.109
had moved across the country,

00:10:28.389 --> 00:10:30.772
sold two houses in Madison.

00:10:31.832 --> 00:10:33.575
My husband opened, you know,

00:10:33.615 --> 00:10:34.755
restarted his business.

00:10:34.796 --> 00:10:36.398
He's a home inspector from scratch.

00:10:36.958 --> 00:10:39.341
So here we were in the middle of, you know,

00:10:39.360 --> 00:10:41.984
a new house, new everything.

00:10:42.344 --> 00:10:44.506
And the pandemic happened in

00:10:44.506 --> 00:10:46.548
2020 and the world shut down.

00:10:47.081 --> 00:10:48.663
And I definitely was like,

00:10:50.163 --> 00:10:51.745
I think we just failed

00:10:51.845 --> 00:10:53.586
before we even got started, right?

00:10:53.625 --> 00:10:54.927
Like everything closed.

00:10:55.586 --> 00:10:56.687
I was like, man,

00:10:56.727 --> 00:10:58.288
that was like a quick three months.

00:11:00.470 --> 00:11:01.811
But lo and behold,

00:11:01.870 --> 00:11:03.251
the pandemic was great for

00:11:03.672 --> 00:11:04.653
buying and selling homes.

00:11:05.352 --> 00:11:06.573
Everything kicked right back in,

00:11:06.634 --> 00:11:07.894
especially in our area.

00:11:08.894 --> 00:11:10.895
People are leaving the cities in droves,

00:11:11.256 --> 00:11:12.236
coming to the beach where

00:11:12.256 --> 00:11:15.359
they could work from home and taking off,

00:11:16.179 --> 00:11:16.460
you know,

00:11:17.039 --> 00:11:18.041
They're like just leaving

00:11:18.061 --> 00:11:19.442
their jobs and coming here.

00:11:19.522 --> 00:11:22.804
And so our real estate market blew up,

00:11:22.904 --> 00:11:23.905
which was great for both

00:11:24.145 --> 00:11:26.307
junk removal and for home inspections.

00:11:26.408 --> 00:11:28.370
So we were able to sustain

00:11:28.429 --> 00:11:29.850
ourselves through that pandemic.

00:11:30.851 --> 00:11:33.072
You know, we expanded a little bit.

00:11:33.113 --> 00:11:36.096
My market's very small here in Ocean City,

00:11:36.115 --> 00:11:36.495
Maryland.

00:11:37.017 --> 00:11:38.518
Our total population.

00:11:38.998 --> 00:11:39.379
Yeah,

00:11:39.418 --> 00:11:41.620
touristy town and geographically

00:11:41.660 --> 00:11:42.140
restricted.

00:11:42.594 --> 00:11:45.216
geographically restricted, our population,

00:11:45.236 --> 00:11:46.499
our year round population

00:11:46.538 --> 00:11:49.217
in Worcester County is only 50,000.

00:11:49.217 --> 00:11:51.538
So, you know, I came from Madison,

00:11:51.599 --> 00:11:52.658
greater Madison area.

00:11:52.678 --> 00:11:53.979
It was, you know, a million,

00:11:53.999 --> 00:11:54.839
I think Madison's 500,000

00:11:54.839 --> 00:11:56.200
or something like that.

00:11:56.759 --> 00:11:58.879
So a very small population.

00:11:58.899 --> 00:11:59.841
So I had to really kind of

00:11:59.880 --> 00:12:01.081
get creative on how we were

00:12:01.100 --> 00:12:02.600
going to generate enough

00:12:02.681 --> 00:12:04.961
revenue to grow the

00:12:04.981 --> 00:12:06.322
business to sustain the business.

00:12:06.361 --> 00:12:07.982
So right away off the bat,

00:12:08.062 --> 00:12:09.062
I went right into dumpster

00:12:09.082 --> 00:12:10.863
rentals in conjunction with

00:12:10.883 --> 00:12:11.703
the junk removal.

00:12:12.984 --> 00:12:13.803
It was really great for a

00:12:13.844 --> 00:12:14.543
couple of reasons.

00:12:15.245 --> 00:12:16.524
First, having those dumpsters,

00:12:17.548 --> 00:12:19.090
made it a lot faster and

00:12:19.129 --> 00:12:20.331
more efficient for us to be

00:12:20.350 --> 00:12:22.272
able to sort and do jobs,

00:12:22.371 --> 00:12:23.772
multi-load jobs quickly.

00:12:23.831 --> 00:12:24.452
We could park,

00:12:25.232 --> 00:12:26.714
I think some jobs we'd have

00:12:26.813 --> 00:12:28.355
five dumpsters sitting in driveway,

00:12:28.375 --> 00:12:29.475
full house clean out,

00:12:29.735 --> 00:12:31.395
four or 5,000 square foot house,

00:12:31.716 --> 00:12:32.437
and we're just sorting it

00:12:32.557 --> 00:12:33.798
out and we could do that in a day.

00:12:34.138 --> 00:12:35.118
Whereas if we had just

00:12:35.357 --> 00:12:38.179
started out with like one

00:12:38.200 --> 00:12:39.520
truck and trailer or something like that,

00:12:39.561 --> 00:12:40.860
that job would have taken a week, right?

00:12:42.788 --> 00:12:43.587
So that was nice.

00:12:43.649 --> 00:12:44.688
And then also the additional

00:12:44.729 --> 00:12:45.649
stream of revenue.

00:12:45.669 --> 00:12:46.610
We could rent the dumpsters

00:12:46.789 --> 00:12:48.890
out and do the junk removal.

00:12:48.971 --> 00:12:49.892
And then in addition to that,

00:12:49.932 --> 00:12:52.173
we very quickly got into the demolition.

00:12:52.232 --> 00:12:55.934
We did some crazy demolition.

00:12:56.695 --> 00:12:58.296
We did the sheds and the

00:12:58.355 --> 00:12:59.376
decks and stuff like that.

00:12:59.417 --> 00:13:02.258
But we also did full mobile homes.

00:13:03.479 --> 00:13:04.940
One of our first mobile home

00:13:05.000 --> 00:13:06.620
jobs wasn't really a mobile home.

00:13:06.681 --> 00:13:07.020
It was like

00:13:07.951 --> 00:13:10.894
two campers that this lady,

00:13:11.153 --> 00:13:11.975
this poor woman,

00:13:12.195 --> 00:13:14.056
she let a homeless guy park

00:13:14.096 --> 00:13:16.337
his camper in her backyard.

00:13:16.557 --> 00:13:17.259
Don't ever do this.

00:13:17.558 --> 00:13:17.899
P.S.

00:13:18.019 --> 00:13:18.239
I mean,

00:13:18.259 --> 00:13:19.779
I know you want to do nice things

00:13:19.799 --> 00:13:20.961
for people, but don't ever do this.

00:13:21.000 --> 00:13:21.682
First of all,

00:13:21.741 --> 00:13:22.621
I don't want to do nice things.

00:13:22.642 --> 00:13:23.302
That sounds terrible.

00:13:23.763 --> 00:13:24.464
It sounds terrible.

00:13:24.703 --> 00:13:25.004
Yeah.

00:13:25.043 --> 00:13:26.764
So he parks his camper and

00:13:26.784 --> 00:13:27.666
then invites his friends to

00:13:27.686 --> 00:13:28.625
park their camper.

00:13:28.746 --> 00:13:29.307
Oh, yeah.

00:13:29.326 --> 00:13:29.547
Sure.

00:13:30.207 --> 00:13:30.668
He does.

00:13:30.687 --> 00:13:31.508
Of course.

00:13:31.528 --> 00:13:31.729
Oh, yeah.

00:13:31.828 --> 00:13:31.989
Well.

00:13:32.774 --> 00:13:34.375
Yeah, as people do.

00:13:34.855 --> 00:13:35.917
As one does.

00:13:35.937 --> 00:13:37.217
Yeah, as one does.

00:13:37.638 --> 00:13:38.138
He dies.

00:13:39.078 --> 00:13:39.458
I don't know.

00:13:39.759 --> 00:13:41.100
You know, military dark humor.

00:13:41.480 --> 00:13:42.000
So he dies.

00:13:42.522 --> 00:13:44.342
And they hire us to demolish

00:13:44.363 --> 00:13:45.024
these trailers.

00:13:45.303 --> 00:13:47.525
And we just rented like a, you know,

00:13:47.546 --> 00:13:48.807
thumb bucket excavator

00:13:48.826 --> 00:13:49.947
thing from Sunbeam.

00:13:50.268 --> 00:13:51.769
Went in there, demolished these trailers,

00:13:51.808 --> 00:13:52.249
tore it up.

00:13:53.009 --> 00:13:53.551
It was great.

00:13:53.750 --> 00:13:55.491
But that was one of our more

00:13:55.511 --> 00:13:56.293
disgusting jobs.

00:13:56.332 --> 00:13:57.614
I'm talking, I don't know why.

00:13:57.634 --> 00:13:58.914
He peed in bottles.

00:14:00.886 --> 00:14:02.491
We peed in bottles in Iraq.

00:14:02.712 --> 00:14:05.460
I mean, why walk and just pee in a bottle?

00:14:06.162 --> 00:14:07.706
Why do you just pee in the yard?

00:14:08.783 --> 00:14:09.883
I don't know.

00:14:10.082 --> 00:14:11.423
Iraq was full of IEDs.

00:14:11.823 --> 00:14:12.124
Iraq.

00:14:12.144 --> 00:14:12.423
Right.

00:14:12.464 --> 00:14:14.663
That's a different scenario.

00:14:14.783 --> 00:14:18.445
I'm talking about like the backyard.

00:14:18.524 --> 00:14:19.544
I pee in my backyard all the time.

00:14:19.825 --> 00:14:21.806
There's times I'm in my house,

00:14:22.566 --> 00:14:23.586
like at night, walking around.

00:14:23.625 --> 00:14:24.265
I was like, I got to pee.

00:14:24.346 --> 00:14:25.366
I will go to my back doors.

00:14:25.386 --> 00:14:26.187
I'm like, I don't have to aim.

00:14:26.287 --> 00:14:26.407
Right.

00:14:26.466 --> 00:14:26.826
It's dark.

00:14:26.866 --> 00:14:27.527
I don't give a shit.

00:14:27.547 --> 00:14:27.826
Right.

00:14:28.346 --> 00:14:29.327
Like an adult.

00:14:31.751 --> 00:14:31.912
Yeah,

00:14:31.951 --> 00:14:33.794
so we got into the demolition with

00:14:33.835 --> 00:14:35.716
that and we did several,

00:14:35.756 --> 00:14:36.798
we did mobile homes.

00:14:37.019 --> 00:14:38.520
We did everything pretty

00:14:38.561 --> 00:14:41.144
much up to mobile homes, small garages,

00:14:41.205 --> 00:14:41.826
things like that.

00:14:41.885 --> 00:14:43.126
So we really tried to expand

00:14:43.168 --> 00:14:44.249
our revenue with

00:14:44.308 --> 00:14:46.873
multi-services just because of,

00:14:47.413 --> 00:14:49.234
the small area we're in

00:14:49.734 --> 00:14:50.653
really hate moving.

00:14:51.094 --> 00:14:51.994
I don't do moving.

00:14:52.053 --> 00:14:53.514
Every time I tried to do moving,

00:14:54.054 --> 00:14:56.296
you know how it goes sideways,

00:14:56.735 --> 00:14:57.755
fricking sideways.

00:14:58.556 --> 00:14:59.917
Somebody's breaking something.

00:14:59.996 --> 00:15:01.177
Employees will be employees.

00:15:01.197 --> 00:15:02.057
They're going to break shit.

00:15:02.256 --> 00:15:04.557
And I always tell people

00:15:04.658 --> 00:15:05.837
they want me to move something nice.

00:15:05.857 --> 00:15:07.359
I'm like, we can move junk.

00:15:08.019 --> 00:15:09.318
And if you don't ever want to see it again,

00:15:09.339 --> 00:15:09.778
we'll move it.

00:15:10.379 --> 00:15:12.259
But beyond that, forget about it.

00:15:13.200 --> 00:15:14.039
Like, Oh, you guys are great.

00:15:14.059 --> 00:15:14.541
I'm like, yeah,

00:15:14.561 --> 00:15:15.500
they're great at what they do.

00:15:16.551 --> 00:15:17.030
Correct.

00:15:17.672 --> 00:15:19.273
If I show up to a donation

00:15:19.293 --> 00:15:19.812
facility and there's a

00:15:19.832 --> 00:15:20.633
scratch on a dresser,

00:15:22.053 --> 00:15:23.514
there's a scratch on the dresser, right?

00:15:23.575 --> 00:15:24.014
What are we doing?

00:15:24.134 --> 00:15:24.335
Right.

00:15:24.855 --> 00:15:27.096
So one of our, okay,

00:15:27.136 --> 00:15:28.277
so you know how it goes, right?

00:15:28.317 --> 00:15:29.077
Slow season.

00:15:29.837 --> 00:15:32.559
Somebody calls, job you don't normally do,

00:15:32.580 --> 00:15:32.879
and you're like,

00:15:33.881 --> 00:15:36.183
You're going to say no,

00:15:36.543 --> 00:15:37.985
but every now and then... Oh my God.

00:15:38.405 --> 00:15:40.508
You're right.

00:15:40.868 --> 00:15:41.708
It's a slow week.

00:15:42.109 --> 00:15:44.010
I'm sure we can figure out

00:15:44.030 --> 00:15:45.091
how to move gravel.

00:15:45.552 --> 00:15:47.394
I have eight years of

00:15:47.433 --> 00:15:48.975
getting my fucking ass handed to me.

00:15:49.355 --> 00:15:51.037
I have been disciplined and

00:15:51.437 --> 00:15:52.697
beaten into compliance

00:15:53.586 --> 00:15:55.067
Because I still want to say

00:15:55.087 --> 00:15:55.748
yes to everybody.

00:15:55.768 --> 00:15:57.850
I know.

00:15:58.490 --> 00:16:03.773
Somebody asked us to... I

00:16:03.793 --> 00:16:04.494
don't even know if I should

00:16:04.514 --> 00:16:05.413
talk about this publicly,

00:16:05.453 --> 00:16:06.654
but I don't fucking care.

00:16:06.695 --> 00:16:06.975
Whatever.

00:16:07.395 --> 00:16:10.277
Somebody asked us to organize her shed.

00:16:11.418 --> 00:16:13.499
What's the problem with that?

00:16:13.519 --> 00:16:14.139
Okay.

00:16:14.159 --> 00:16:15.120
You got to be ready for this.

00:16:15.379 --> 00:16:18.361
Is there raccoons in there?

00:16:18.402 --> 00:16:18.682
No.

00:16:19.143 --> 00:16:21.183
She's a professional... Are you ready?

00:16:22.164 --> 00:16:22.565
Mermaid.

00:16:24.019 --> 00:16:24.658
It's a profession.

00:16:25.460 --> 00:16:25.720
Okay.

00:16:26.259 --> 00:16:27.360
So professional mermaid.

00:16:28.422 --> 00:16:30.602
Professional mermaids have a

00:16:30.623 --> 00:16:31.443
shed full of what?

00:16:32.104 --> 00:16:33.524
Mermaid tails.

00:16:33.565 --> 00:16:34.184
Mermaid tails, yeah.

00:16:35.942 --> 00:16:37.923
my good friend, uh, Macy Estrada.

00:16:37.943 --> 00:16:39.465
She's a, she's a wrestler.

00:16:39.684 --> 00:16:42.307
She has a shed full of all of her, uh,

00:16:42.368 --> 00:16:44.269
wrestling, um, outfits.

00:16:44.649 --> 00:16:45.529
Yeah.

00:16:45.629 --> 00:16:46.671
I hope she stores them

00:16:46.711 --> 00:16:47.971
better than this mermaid did.

00:16:48.592 --> 00:16:49.653
So anyhow, Oh,

00:16:49.693 --> 00:16:50.674
I think it's slightly different.

00:16:51.014 --> 00:16:51.215
Yeah.

00:16:51.355 --> 00:16:52.015
Hobby horse.

00:16:52.056 --> 00:16:52.275
Yeah.

00:16:52.296 --> 00:16:52.876
That's cool too.

00:16:52.897 --> 00:16:54.177
Taylor's talking about the hobby horse.

00:16:54.197 --> 00:16:55.318
My daughter's in the hobby horse thing,

00:16:55.359 --> 00:16:55.639
of course.

00:16:56.331 --> 00:16:57.873
um anyhow so she's got a

00:16:57.913 --> 00:16:59.234
shed full of mermaid tails

00:16:59.995 --> 00:17:02.155
and I am not a I'm not a

00:17:02.196 --> 00:17:03.756
good organizer and I knew

00:17:03.777 --> 00:17:04.577
none of my employees would

00:17:04.597 --> 00:17:06.199
be good at it right so you

00:17:06.219 --> 00:17:06.878
know who's really good at

00:17:06.939 --> 00:17:09.861
organizing paul paul so I i

00:17:09.881 --> 00:17:12.262
wrote paul and I'm like hey man yeah

00:17:12.782 --> 00:17:14.345
You know, Paul was our old shit guy.

00:17:14.404 --> 00:17:16.446
I just call it like our old shit guy.

00:17:16.646 --> 00:17:18.107
I bet on jobs with, yeah,

00:17:18.229 --> 00:17:19.230
I bet on jobs with Paul.

00:17:19.329 --> 00:17:20.330
Let's just full set.

00:17:20.431 --> 00:17:21.432
I bet on jobs.

00:17:21.731 --> 00:17:22.272
Yeah.

00:17:22.353 --> 00:17:22.893
Yes.

00:17:23.374 --> 00:17:24.273
We were going to get shirts

00:17:24.314 --> 00:17:25.536
that said better call Paul.

00:17:26.056 --> 00:17:26.876
Better call Paul.

00:17:26.936 --> 00:17:27.096
Yeah.

00:17:27.257 --> 00:17:27.917
Better call Paul.

00:17:28.298 --> 00:17:30.119
So we called Paul and I said,

00:17:30.160 --> 00:17:31.541
can you go organize the mermaid ship?

00:17:31.902 --> 00:17:32.722
Can take a couple hours.

00:17:32.762 --> 00:17:33.462
Yeah, no problem.

00:17:34.284 --> 00:17:35.984
I took, thank God for this,

00:17:36.164 --> 00:17:37.605
like take a shit ton of

00:17:37.625 --> 00:17:39.086
before and after pictures, right?

00:17:39.405 --> 00:17:40.307
So I took a shit ton of

00:17:40.326 --> 00:17:41.686
before pictures of this shed,

00:17:42.448 --> 00:17:43.307
mostly because we hadn't

00:17:43.347 --> 00:17:44.368
done a lot of it.

00:17:44.388 --> 00:17:46.028
And I was like, if it goes okay,

00:17:46.529 --> 00:17:47.329
maybe we'll get into it.

00:17:47.769 --> 00:17:49.070
So anyhow, organized the shed.

00:17:49.090 --> 00:17:50.070
A little while later,

00:17:50.090 --> 00:17:51.172
you're not going to believe this.

00:17:51.231 --> 00:17:53.032
I get a letter in the mail

00:17:53.192 --> 00:17:55.334
from my insurance company

00:17:55.374 --> 00:17:55.953
trying to collect $3,500 or

00:17:55.953 --> 00:17:56.673
$3,800 of some shit for a

00:17:56.693 --> 00:17:57.294
broken mermaid tail.

00:18:02.614 --> 00:18:03.015
okay,

00:18:03.394 --> 00:18:04.977
so she's claiming Paul broke a

00:18:04.997 --> 00:18:05.678
mermaid tail.

00:18:06.878 --> 00:18:08.260
And so I'm like, hey, Paul,

00:18:08.280 --> 00:18:09.301
did you break a mermaid tail?

00:18:09.342 --> 00:18:09.801
He's like, no,

00:18:09.821 --> 00:18:11.463
there was a broken mermaid tail in there.

00:18:11.924 --> 00:18:14.288
I just put it in the bin and filed it,

00:18:14.327 --> 00:18:14.528
right?

00:18:15.048 --> 00:18:15.548
Organized it.

00:18:15.910 --> 00:18:16.109
I'm like,

00:18:16.150 --> 00:18:17.932
did you mention to Tasha that the

00:18:17.951 --> 00:18:19.012
mermaid tail was broken?

00:18:19.073 --> 00:18:20.234
No, I did not mention it to her.

00:18:21.376 --> 00:18:21.557
Well,

00:18:21.596 --> 00:18:22.537
maybe you should have at least

00:18:22.636 --> 00:18:23.317
mentioned it to her.

00:18:23.337 --> 00:18:24.038
I guess she didn't know her

00:18:24.057 --> 00:18:24.998
tail was broken, right?

00:18:25.218 --> 00:18:26.239
Well, lo and behold,

00:18:26.278 --> 00:18:27.858
I go back and look at my before pictures,

00:18:27.919 --> 00:18:28.979
and there's a very clear

00:18:29.019 --> 00:18:30.599
picture of that broken tail

00:18:30.700 --> 00:18:31.700
in the before pictures.

00:18:32.160 --> 00:18:33.461
So I send that all off to

00:18:33.500 --> 00:18:34.941
the insurance company and all that,

00:18:34.961 --> 00:18:35.820
and it's put to bed.

00:18:36.321 --> 00:18:39.643
But man, $3,800 for a mermaid tail, dude.

00:18:40.823 --> 00:18:41.202
Who knew?

00:18:41.583 --> 00:18:43.284
I didn't know professional

00:18:43.304 --> 00:18:44.483
mermaids had such high overhead.

00:18:46.005 --> 00:18:48.065
But if you had a $3,800 mermaid tail,

00:18:48.085 --> 00:18:48.785
would you crumple it up in

00:18:48.825 --> 00:18:50.105
the bottom of your moldy old shed?

00:18:51.306 --> 00:18:52.207
In the first place?

00:18:52.667 --> 00:18:53.829
Yeah, first of all, I wouldn't do that.

00:18:54.089 --> 00:18:54.471
Second of all,

00:18:54.510 --> 00:18:55.673
I wouldn't have random drunk

00:18:55.692 --> 00:18:57.836
removal people move it, right?

00:18:59.778 --> 00:19:01.080
We partner with professional

00:19:01.141 --> 00:19:02.321
organizers all the time.

00:19:02.643 --> 00:19:03.805
So my first company was

00:19:03.845 --> 00:19:06.107
called Clutterbusters, and I did...

00:19:07.772 --> 00:19:10.233
I hung the fucking shelving

00:19:10.253 --> 00:19:12.134
systems and stuff in garages.

00:19:12.335 --> 00:19:15.236
So I full know professional organizing.

00:19:15.936 --> 00:19:16.696
I know professional

00:19:16.757 --> 00:19:17.777
organizing so well that I

00:19:17.797 --> 00:19:18.417
recently hired a

00:19:18.438 --> 00:19:19.738
professional organizer to

00:19:19.778 --> 00:19:21.759
fix my house because I've never done it.

00:19:22.439 --> 00:19:23.619
Can you go by the command strip,

00:19:23.640 --> 00:19:24.539
hook things to fucking...

00:19:24.660 --> 00:19:25.881
Because I'm like, I don't know,

00:19:25.901 --> 00:19:26.820
throw the broom in the closet.

00:19:27.260 --> 00:19:28.481
So they churched up for me.

00:19:28.501 --> 00:19:29.281
It looks nice.

00:19:30.403 --> 00:19:31.303
I learned all about the

00:19:31.323 --> 00:19:32.303
fucking at-home store.

00:19:32.563 --> 00:19:33.763
Shit that I didn't need to fucking learn.

00:19:34.203 --> 00:19:35.384
Oh, the container store?

00:19:35.404 --> 00:19:35.944
You gotta go there.

00:19:36.005 --> 00:19:36.105
Yeah.

00:19:36.464 --> 00:19:38.426
Oh, fuck that.

00:19:39.207 --> 00:19:41.528
That place gives me the heebie-jeebies.

00:19:41.969 --> 00:19:42.409
Here's why.

00:19:42.809 --> 00:19:44.711
I'm a frugal individual.

00:19:45.731 --> 00:19:46.553
I don't want to do that.

00:19:46.833 --> 00:19:47.854
If I don't have a bin or a

00:19:47.933 --> 00:19:49.414
bucket in my warehouse that I need,

00:19:50.615 --> 00:19:52.057
I'll use a bigger one or a smaller one.

00:19:52.396 --> 00:19:53.057
I'm looking right now.

00:19:53.116 --> 00:19:54.638
I've got milk crates in my office.

00:19:55.588 --> 00:19:57.690
Actually, actually the same, the designer,

00:19:58.069 --> 00:19:59.289
the organizer designer lady,

00:19:59.529 --> 00:20:00.410
she came and did a tour of

00:20:00.430 --> 00:20:02.050
my warehouse and she saw my

00:20:02.151 --> 00:20:02.851
office and she's like,

00:20:02.871 --> 00:20:03.730
you have way too much stuff.

00:20:04.071 --> 00:20:04.791
Actually Taylor,

00:20:04.811 --> 00:20:05.751
I'm going to have Taylor come in.

00:20:06.031 --> 00:20:06.771
We've never done that.

00:20:06.872 --> 00:20:08.133
I already know you have too much stuff.

00:20:08.212 --> 00:20:09.153
Like that's, that's fair.

00:20:09.492 --> 00:20:10.492
I'm sure she was right.

00:20:10.634 --> 00:20:12.054
I'm anti.

00:20:12.114 --> 00:20:12.374
I know.

00:20:12.733 --> 00:20:13.914
So we're going to Taylor put

00:20:13.954 --> 00:20:14.795
the overhead lights on.

00:20:15.674 --> 00:20:17.115
And I want you, best you can,

00:20:17.155 --> 00:20:18.476
without breaking the camera,

00:20:19.076 --> 00:20:20.156
because the camera's on a cord,

00:20:20.217 --> 00:20:20.916
because whatever.

00:20:21.257 --> 00:20:23.017
Taylor's going to give maybe a wide angle.

00:20:23.037 --> 00:20:23.478
All right, whatever.

00:20:23.637 --> 00:20:24.817
Taylor's going to give an idea.

00:20:25.397 --> 00:20:27.638
So I also do not like stuff.

00:20:27.659 --> 00:20:28.278
I don't know why I'm using

00:20:28.318 --> 00:20:28.838
my hands right now.

00:20:28.858 --> 00:20:31.700
All right, so can you go back farther?

00:20:33.580 --> 00:20:33.840
I'm, like,

00:20:33.881 --> 00:20:35.961
trying to direct him and not be

00:20:35.981 --> 00:20:36.541
in the shot.

00:20:37.182 --> 00:20:38.321
I don't know where the cords can go.

00:20:38.383 --> 00:20:39.482
It's not like anyone can see me.

00:20:39.803 --> 00:20:40.682
I got my headphones on.

00:20:41.063 --> 00:20:41.564
I have limited range.

00:20:41.584 --> 00:20:42.144
All right, here we go.

00:20:42.523 --> 00:20:42.784
We are...

00:20:43.527 --> 00:20:44.446
Might have to talk louder.

00:20:44.627 --> 00:20:45.387
I can talk fine.

00:20:45.508 --> 00:20:45.667
Oh, yeah.

00:20:45.688 --> 00:20:47.348
I forgot my mic.

00:20:47.669 --> 00:20:48.528
I knew I was hooked up to

00:20:48.568 --> 00:20:48.949
this for a reason.

00:20:48.969 --> 00:20:49.230
All right.

00:20:49.250 --> 00:20:49.609
So here we go.

00:20:49.809 --> 00:20:51.730
We will give a high-level overview.

00:20:51.790 --> 00:20:52.851
Can you go back farther?

00:20:52.871 --> 00:20:53.652
A little wider?

00:20:53.672 --> 00:20:53.951
I don't know.

00:20:53.971 --> 00:20:55.372
You just told Andy to talk louder.

00:20:55.412 --> 00:20:56.192
That's funny.

00:20:56.232 --> 00:20:56.653
Yeah.

00:20:56.673 --> 00:20:57.353
I told Andy to talk louder.

00:20:57.472 --> 00:20:57.673
Okay.

00:20:57.932 --> 00:20:59.134
So this is my wall.

00:20:59.153 --> 00:21:00.734
So the wall behind me is the greats,

00:21:00.835 --> 00:21:01.015
right?

00:21:01.035 --> 00:21:02.454
So we got Milwaukee,

00:21:02.496 --> 00:21:03.336
greatest city in America.

00:21:03.355 --> 00:21:03.836
No big deal.

00:21:03.915 --> 00:21:05.477
Before that, Maryland Monroe, right?

00:21:05.517 --> 00:21:06.037
Came off a job.

00:21:06.076 --> 00:21:07.478
I've got everything here came off a job.

00:21:08.097 --> 00:21:08.837
Vince Lombardi,

00:21:09.057 --> 00:21:09.979
greatest coach of all time.

00:21:10.038 --> 00:21:10.618
No big deal.

00:21:10.878 --> 00:21:11.640
Keep panning.

00:21:11.700 --> 00:21:12.200
Keep panning.

00:21:12.799 --> 00:21:14.901
uh another vince lombardi uh

00:21:14.980 --> 00:21:15.961
random army pictures I've

00:21:15.981 --> 00:21:16.701
always loved this picture

00:21:16.761 --> 00:21:17.501
of the flag I don't know

00:21:17.541 --> 00:21:19.143
why it's like whatever also

00:21:19.222 --> 00:21:20.604
above here right up here

00:21:20.624 --> 00:21:22.065
right yeah so this is right

00:21:22.085 --> 00:21:23.765
above my head um nope this

00:21:23.805 --> 00:21:25.145
way my brain don't work all

00:21:25.165 --> 00:21:26.567
right so that says success

00:21:26.626 --> 00:21:28.647
is 99 failure I got that

00:21:28.688 --> 00:21:30.387
out of uh so we did a job

00:21:30.648 --> 00:21:31.729
we did a job for fifteen

00:21:31.749 --> 00:21:32.869
thousand dollars back in

00:21:32.890 --> 00:21:34.289
the day in hindsight it was

00:21:34.309 --> 00:21:35.250
a fifty thousand dollar job

00:21:35.790 --> 00:21:37.413
Like it was, it took us three weeks.

00:21:37.833 --> 00:21:38.473
We're like, dude,

00:21:38.854 --> 00:21:40.476
we're going to be rich with $15,000.

00:21:40.476 --> 00:21:42.136
We, so when people are like, Oh,

00:21:42.198 --> 00:21:43.179
I underestimated a job.

00:21:43.239 --> 00:21:44.180
I'm like, cool story, bro.

00:21:44.200 --> 00:21:46.141
Uh, all right, keep going wider.

00:21:46.162 --> 00:21:47.163
And then we have over here,

00:21:47.182 --> 00:21:48.263
we got Brett Favre,

00:21:48.463 --> 00:21:49.585
greatest football player of all time.

00:21:49.884 --> 00:21:50.665
Jordan, no big deal.

00:21:50.905 --> 00:21:52.147
Also pan up a little bit.

00:21:53.048 --> 00:21:53.388
The, uh,

00:21:54.115 --> 00:21:54.955
The no dumping, right?

00:21:54.976 --> 00:21:56.797
Cause like, you know, within our industry,

00:21:57.477 --> 00:22:00.198
Balboa greatest sports figure of all time,

00:22:00.278 --> 00:22:00.818
no big deal.

00:22:01.159 --> 00:22:02.338
And then I grind, right?

00:22:02.358 --> 00:22:02.798
Everyone knows me.

00:22:02.838 --> 00:22:03.640
I'm a fucking grinder.

00:22:03.960 --> 00:22:04.819
And someone had that license

00:22:04.839 --> 00:22:05.420
plate and I got it.

00:22:05.700 --> 00:22:06.401
And then that's a random

00:22:06.441 --> 00:22:07.280
mask my dad gave me.

00:22:07.520 --> 00:22:09.321
So like my office,

00:22:09.521 --> 00:22:10.842
see if you can shoot that corner too.

00:22:12.202 --> 00:22:13.462
Well, you got, you got C3PO.

00:22:13.482 --> 00:22:14.663
That was my nickname in,

00:22:15.183 --> 00:22:16.023
that was my nickname in,

00:22:17.325 --> 00:22:20.546
or my call sign in Iraq, C3PO.

00:22:20.846 --> 00:22:22.326
Cause I fucking, I'm tall and skinny.

00:22:22.366 --> 00:22:23.126
I talk in my hands.

00:22:24.521 --> 00:22:25.102
I have a collection of

00:22:25.142 --> 00:22:26.301
swords because once you have one sword,

00:22:26.321 --> 00:22:27.903
you got to have them all, right?

00:22:28.643 --> 00:22:29.403
And then I have my like

00:22:29.502 --> 00:22:32.703
Pabst Schlitz random Zelda corner.

00:22:33.104 --> 00:22:33.884
My point is,

00:22:34.924 --> 00:22:36.984
and also I put the tailgate of the Chevy.

00:22:37.164 --> 00:22:39.306
I have a tailgate to a Chevy because again,

00:22:42.006 --> 00:22:42.586
more Jordan.

00:22:42.746 --> 00:22:43.487
So when I look up,

00:22:43.527 --> 00:22:44.547
when I look up at my camera,

00:22:44.707 --> 00:22:45.207
that's what I see.

00:22:45.247 --> 00:22:45.946
I see Jordan.

00:22:46.287 --> 00:22:48.367
And then above that, a 99 pack of PBR.

00:22:49.550 --> 00:22:50.070
No big deal.

00:22:50.491 --> 00:22:50.692
Right.

00:22:50.771 --> 00:22:51.732
The big W sign.

00:22:52.292 --> 00:22:53.795
So anyway, so all these things,

00:22:53.835 --> 00:22:56.096
like all this, all this,

00:22:56.176 --> 00:22:57.076
actually the W sign would

00:22:57.096 --> 00:22:57.877
look dope in my house.

00:22:57.897 --> 00:22:58.538
Now I think about it.

00:22:58.858 --> 00:22:59.980
I have another W in my house,

00:23:00.000 --> 00:23:00.681
but that one's doper.

00:23:01.060 --> 00:23:01.922
One's fucking cooler.

00:23:02.201 --> 00:23:03.202
Maybe I'll talk to the

00:23:03.242 --> 00:23:04.983
organizer before you move more stuff in.

00:23:06.424 --> 00:23:07.365
Uh, no, she's like,

00:23:07.405 --> 00:23:08.507
you need less shit in your office.

00:23:08.527 --> 00:23:09.288
Like, Oh yeah, probably.

00:23:09.647 --> 00:23:10.009
Anyways.

00:23:10.308 --> 00:23:11.630
Uh, I am anti stuff.

00:23:11.650 --> 00:23:12.170
All right.

00:23:12.190 --> 00:23:12.711
Thank you, Taylor.

00:23:12.730 --> 00:23:12.971
Everyone.

00:23:12.990 --> 00:23:15.153
Thank you, Taylor.

00:23:16.054 --> 00:23:16.153
Um,

00:23:18.015 --> 00:23:18.134
Yeah,

00:23:18.174 --> 00:23:19.635
this is like the 1% of 1% of 1% of 1%

00:23:19.635 --> 00:23:21.636
of shit that I think is cool.

00:23:22.478 --> 00:23:23.419
You know, like I have.

00:23:23.439 --> 00:23:24.538
No, I was the same way.

00:23:24.779 --> 00:23:25.599
Yeah, same way.

00:23:25.660 --> 00:23:26.961
Like my office at the junk

00:23:26.980 --> 00:23:27.661
removal was like that.

00:23:28.021 --> 00:23:30.222
I mean, but yeah, the less stuff,

00:23:30.242 --> 00:23:30.702
the better.

00:23:31.183 --> 00:23:32.384
But yeah, the organizers,

00:23:32.505 --> 00:23:33.545
another time I thought,

00:23:33.585 --> 00:23:34.925
I really thought like this

00:23:35.066 --> 00:23:36.827
organizing thing was a good

00:23:37.688 --> 00:23:39.068
match with junk removal, right?

00:23:39.628 --> 00:23:41.590
So again, slow season, I had a lady,

00:23:43.083 --> 00:23:43.482
Call me.

00:23:43.563 --> 00:23:44.963
She wanted to hire, uh,

00:23:45.124 --> 00:23:46.785
her parents had downsized from like,

00:23:46.805 --> 00:23:48.065
you know, big house, small house.

00:23:48.905 --> 00:23:49.546
And so they had a lot too

00:23:49.586 --> 00:23:51.586
much stuff and they needed to make space,

00:23:51.626 --> 00:23:51.946
whatever.

00:23:52.027 --> 00:23:52.768
She's like, but I don't,

00:23:52.887 --> 00:23:53.488
I don't want to deal with

00:23:53.508 --> 00:23:54.228
more than one company.

00:23:54.587 --> 00:23:55.729
I just want a junk removal

00:23:55.769 --> 00:23:57.109
company and an organizer.

00:23:57.130 --> 00:23:58.210
I just want to talk to one person.

00:23:58.750 --> 00:23:59.671
So yeah, you know me.

00:23:59.730 --> 00:24:00.490
I'm like, yep, sure.

00:24:01.031 --> 00:24:02.092
I always say yes.

00:24:02.571 --> 00:24:03.613
So I hire a professional

00:24:03.653 --> 00:24:05.253
organizer to work for me

00:24:05.294 --> 00:24:06.134
like subcontract.

00:24:06.534 --> 00:24:06.733
Yeah.

00:24:06.913 --> 00:24:07.575
But I'm like, okay,

00:24:07.595 --> 00:24:08.835
well I'm going to work with her.

00:24:08.934 --> 00:24:10.776
Cause I want to see how, how we do it.

00:24:11.375 --> 00:24:11.576
And, um,

00:24:12.998 --> 00:24:13.458
Basically,

00:24:13.498 --> 00:24:15.640
like how do professional organizers work?

00:24:16.579 --> 00:24:18.862
I work 40 hours, eight hours a day,

00:24:19.001 --> 00:24:21.763
five days in these people's house.

00:24:22.845 --> 00:24:24.205
It was a lot of stuff.

00:24:24.945 --> 00:24:26.988
We took out maybe two

00:24:27.048 --> 00:24:28.669
dumpsters of junk removal

00:24:29.148 --> 00:24:30.609
and the rest was organizing.

00:24:30.630 --> 00:24:32.550
And when I tell you it's the

00:24:32.590 --> 00:24:34.011
most tedious work ever,

00:24:34.112 --> 00:24:34.712
especially when you're

00:24:34.732 --> 00:24:36.413
dealing with like a hoarding situation,

00:24:36.453 --> 00:24:37.193
which this was,

00:24:37.694 --> 00:24:38.575
you had to hold up each

00:24:38.615 --> 00:24:41.176
individual thing and say, sir, ma'am.

00:24:42.778 --> 00:24:43.680
Yes, no.

00:24:44.340 --> 00:24:45.521
Here's your Post-it notes.

00:24:46.182 --> 00:24:47.042
Do you need them?

00:24:47.683 --> 00:24:49.405
And where do you want me to put that?

00:24:49.566 --> 00:24:51.627
Or can we keep them or throw them away?

00:24:51.728 --> 00:24:52.868
And they say keep always.

00:24:53.369 --> 00:24:54.211
And so then you're like, okay, well,

00:24:54.230 --> 00:24:54.951
I'm going to put them over

00:24:54.991 --> 00:24:56.373
here with all the 6,000

00:24:56.373 --> 00:24:57.673
other Post-it notes.

00:24:58.255 --> 00:25:00.718
And then, so we did that for a whole week.

00:25:01.686 --> 00:25:02.969
And I was just getting so,

00:25:03.048 --> 00:25:04.230
and you're almost like a, um,

00:25:04.530 --> 00:25:05.912
counselor too, because you know,

00:25:05.952 --> 00:25:08.194
hoarding is a mental health disease.

00:25:08.836 --> 00:25:10.557
And so I get to like the sixth,

00:25:10.838 --> 00:25:11.839
like soup pot.

00:25:12.500 --> 00:25:13.561
And I'm like, uh,

00:25:13.622 --> 00:25:15.304
do we need six soup pots?

00:25:15.463 --> 00:25:17.046
And the lady says, no shit.

00:25:17.066 --> 00:25:19.710
She's like, well, that one makes bad soup.

00:25:20.369 --> 00:25:20.711
And I said,

00:25:21.174 --> 00:25:22.297
Well, it's gotta go.

00:25:24.259 --> 00:25:24.901
Got rid of it.

00:25:24.961 --> 00:25:26.583
Like I had somebody there, I'm like,

00:25:26.623 --> 00:25:27.904
get into the dumpster right now.

00:25:27.944 --> 00:25:28.165
It's like,

00:25:28.205 --> 00:25:29.126
you had to get the shit in the

00:25:29.146 --> 00:25:30.608
dumpster before they changed their mind.

00:25:31.269 --> 00:25:32.652
And then like a week later,

00:25:32.731 --> 00:25:33.993
guy calls me and he was

00:25:34.034 --> 00:25:34.795
looking for something.

00:25:34.815 --> 00:25:35.656
It was kind of valuable.

00:25:35.676 --> 00:25:36.017
I can't remember.

00:25:36.037 --> 00:25:37.038
It was like a coin collection.

00:25:37.938 --> 00:25:38.417
And he said,

00:25:38.438 --> 00:25:39.898
do you know where my coin

00:25:39.939 --> 00:25:40.979
collection something is?

00:25:41.519 --> 00:25:42.479
And I knew where everything

00:25:42.500 --> 00:25:43.359
in that dude's house was.

00:25:43.380 --> 00:25:43.660
I was like,

00:25:43.720 --> 00:25:45.180
third drawer down on the right

00:25:45.279 --> 00:25:46.000
in your room.

00:25:46.060 --> 00:25:47.800
Like, that was terrible.

00:25:48.000 --> 00:25:48.580
I'll never do it.

00:25:48.662 --> 00:25:50.261
Like, no, never.

00:25:50.362 --> 00:25:51.422
And I know some people that

00:25:51.442 --> 00:25:51.942
love doing that.

00:25:52.042 --> 00:25:53.242
They're like, oh, yeah.

00:25:53.323 --> 00:25:55.163
Eight hours at a time for a year straight.

00:25:55.544 --> 00:25:55.763
Yep.

00:25:55.983 --> 00:25:57.463
Just cranking right along.

00:25:58.045 --> 00:25:59.065
Oh, no, I am.

00:26:00.922 --> 00:26:01.884
That ain't, that ain't on me.

00:26:02.144 --> 00:26:02.244
Right.

00:26:02.265 --> 00:26:03.086
And again, that's why,

00:26:03.969 --> 00:26:05.372
that's why there are people.

00:26:05.531 --> 00:26:06.354
Now I will say,

00:26:06.574 --> 00:26:07.836
I love working with

00:26:07.876 --> 00:26:08.858
professional organizers.

00:26:08.919 --> 00:26:09.500
Yes.

00:26:09.520 --> 00:26:10.041
A couple of reasons.

00:26:10.082 --> 00:26:10.182
Now,

00:26:11.376 --> 00:26:12.397
A, when it's their client,

00:26:12.438 --> 00:26:13.179
they've already established

00:26:13.239 --> 00:26:14.118
all the rapport in the world.

00:26:14.338 --> 00:26:16.161
So now I don't have to, like,

00:26:16.401 --> 00:26:18.242
what goes has already been spoken for,

00:26:18.282 --> 00:26:18.522
gone.

00:26:18.682 --> 00:26:18.843
Right.

00:26:18.863 --> 00:26:19.923
The other reason is when

00:26:19.943 --> 00:26:20.644
people can afford a

00:26:20.663 --> 00:26:21.565
professional organizer,

00:26:21.765 --> 00:26:23.145
they are not batting an eye

00:26:23.185 --> 00:26:24.007
at what I'm charging.

00:26:24.027 --> 00:26:24.527
Right.

00:26:24.548 --> 00:26:25.307
Because they're like, yeah.

00:26:25.407 --> 00:26:27.589
Like, you just said you spend 40 hours,

00:26:27.690 --> 00:26:27.890
right?

00:26:28.089 --> 00:26:28.691
Even, I mean,

00:26:29.270 --> 00:26:30.932
if it's billable at $50 an hour,

00:26:30.952 --> 00:26:32.413
that's two grand to go

00:26:32.433 --> 00:26:33.413
through fucking post-it notes.

00:26:33.434 --> 00:26:34.654
I want to say it was like-

00:26:35.476 --> 00:26:35.715
75 or 80.

00:26:35.816 --> 00:26:37.237
Yeah.

00:26:37.237 --> 00:26:39.097
75 to a hundred in our

00:26:39.137 --> 00:26:40.078
market here in Milwaukee.

00:26:40.219 --> 00:26:40.538
Yeah.

00:26:40.598 --> 00:26:42.980
I was like, I'm coaching someone,

00:26:43.240 --> 00:26:45.541
a client on, on organizing.

00:26:45.761 --> 00:26:47.041
And I started doing some

00:26:47.082 --> 00:26:48.282
preliminary research and

00:26:48.323 --> 00:26:49.544
it's like between 60 and a

00:26:49.604 --> 00:26:51.345
hundred hours an hour for

00:26:51.424 --> 00:26:52.565
organizing and services.

00:26:52.786 --> 00:26:54.425
So 75, 80 is a nice little shock group.

00:26:54.707 --> 00:26:55.487
So yeah, even at that,

00:26:55.507 --> 00:26:57.407
if you spend 40 hours at 75 hours an hour,

00:26:57.647 --> 00:26:58.528
that's three grand.

00:26:59.288 --> 00:27:00.348
to go through post-it notes

00:27:00.628 --> 00:27:01.529
and you're there eight hours.

00:27:01.569 --> 00:27:04.250
Like now me, I'm making a half hour.

00:27:04.770 --> 00:27:06.411
Like I, I finally,

00:27:07.090 --> 00:27:10.211
I finally went through my junk drawer, uh,

00:27:10.251 --> 00:27:11.031
like a week and a half ago.

00:27:11.092 --> 00:27:11.972
And it's not even junk drawer.

00:27:12.252 --> 00:27:15.294
It was a drunk junk food or food, uh,

00:27:15.354 --> 00:27:15.753
fruit bowl.

00:27:15.773 --> 00:27:16.713
I had this fruit bowl thing

00:27:17.034 --> 00:27:18.234
on my Island in my last house.

00:27:18.694 --> 00:27:19.494
And when I moved,

00:27:19.855 --> 00:27:20.815
I just put the whole thing

00:27:20.835 --> 00:27:22.375
in a trash bag and move the

00:27:22.415 --> 00:27:25.076
entire junk fruit bowl.

00:27:25.896 --> 00:27:26.477
So now, uh,

00:27:27.932 --> 00:27:28.711
I've had it for like a week

00:27:28.751 --> 00:27:32.574
and a half on my kitchen table.

00:27:33.134 --> 00:27:34.055
No fruit or anything in it.

00:27:34.255 --> 00:27:35.415
Cause I know if I put fruit in it,

00:27:35.715 --> 00:27:36.256
I'll be like, Oh,

00:27:36.276 --> 00:27:36.777
a couple of pairs of

00:27:36.817 --> 00:27:37.977
sunglasses to church it up.

00:27:38.336 --> 00:27:38.557
You know?

00:27:38.637 --> 00:27:41.919
So now it's like, no, no, no, no, no.

00:27:41.979 --> 00:27:42.459
I don't eat fruit.

00:27:42.479 --> 00:27:43.640
I can't even have fruit.

00:27:43.859 --> 00:27:44.621
You put you like the fuck

00:27:44.641 --> 00:27:45.861
you put the freight fruit in there for,

00:27:45.921 --> 00:27:46.121
you know,

00:27:46.161 --> 00:27:47.481
fucking white people to comment

00:27:47.521 --> 00:27:48.803
on your great freight, fake fruit.

00:27:49.942 --> 00:27:52.345
I, right before this, I did my show,

00:27:52.766 --> 00:27:54.047
my Andy Wines live show all

00:27:54.106 --> 00:27:55.528
about remodeling your house

00:27:55.587 --> 00:27:57.169
and decorating and decor

00:27:57.209 --> 00:27:58.190
what you want to show the world.

00:27:58.490 --> 00:28:00.832
Like I, now I'm a less is more, right?

00:28:00.892 --> 00:28:02.673
And yet I see like in here,

00:28:02.692 --> 00:28:04.153
like these are the things I love, right?

00:28:04.193 --> 00:28:04.615
And at home,

00:28:04.654 --> 00:28:05.434
it's like pictures of my

00:28:05.474 --> 00:28:07.135
daughter and pictures of my

00:28:07.176 --> 00:28:08.416
daughter and I and my family, you know,

00:28:08.436 --> 00:28:09.518
and shit like that.

00:28:09.577 --> 00:28:10.838
Or pictures of like, I live on a farm.

00:28:10.858 --> 00:28:11.160
So it's like,

00:28:11.880 --> 00:28:12.460
Farm pictures.

00:28:12.519 --> 00:28:13.641
I have a cow room.

00:28:14.320 --> 00:28:15.301
My guest bedroom has three

00:28:15.342 --> 00:28:17.182
pictures of cows because my

00:28:17.262 --> 00:28:18.163
sister got one.

00:28:18.182 --> 00:28:19.943
It was the wrong one or something.

00:28:19.963 --> 00:28:20.203
I don't know.

00:28:20.223 --> 00:28:21.224
It's like Wayfair or some shit.

00:28:21.404 --> 00:28:22.785
It's an expensive picture of a cow.

00:28:23.645 --> 00:28:25.346
I got it from her.

00:28:25.366 --> 00:28:26.326
Then I found two more cow

00:28:26.366 --> 00:28:28.288
pictures at my warehouse in six months.

00:28:28.327 --> 00:28:29.709
Now I have three pictures of

00:28:29.749 --> 00:28:32.250
cows in my guest bedroom and a mirror.

00:28:32.789 --> 00:28:33.891
I'm basically killing it as

00:28:33.911 --> 00:28:34.730
a bachelor right now.

00:28:35.391 --> 00:28:38.232
Sure.

00:28:38.333 --> 00:28:39.553
I got fucking pillows on my bed.

00:28:39.593 --> 00:28:40.034
No big deal.

00:28:41.477 --> 00:28:42.718
You're like a real adult now.

00:28:43.617 --> 00:28:44.179
That's terrible.

00:28:44.219 --> 00:28:45.900
I got to put them on my

00:28:45.940 --> 00:28:46.539
chair every morning?

00:28:46.559 --> 00:28:47.421
What the hell is this all about?

00:28:47.441 --> 00:28:49.082
Yeah, that's too much.

00:28:50.864 --> 00:28:52.704
Yeah, so junk remote.

00:28:52.825 --> 00:28:54.246
So anyhow, as a professional organizing,

00:28:54.886 --> 00:28:56.627
I know you like to say

00:28:56.667 --> 00:28:57.608
stick to the one thing,

00:28:58.128 --> 00:28:59.410
but I know you don't do that either.

00:28:59.430 --> 00:28:59.510
Yeah.

00:29:00.680 --> 00:29:02.760
One thing with one deviation, one thing,

00:29:02.921 --> 00:29:03.701
one deviation.

00:29:03.740 --> 00:29:04.320
That's what I say.

00:29:04.361 --> 00:29:04.661
What are you?

00:29:04.961 --> 00:29:05.060
Right.

00:29:05.080 --> 00:29:05.240
Okay.

00:29:05.260 --> 00:29:06.461
So for you, for example, right.

00:29:06.602 --> 00:29:07.182
So you're great at

00:29:07.241 --> 00:29:08.481
residential junk removal, right?

00:29:08.642 --> 00:29:10.143
So one deviation of that is

00:29:10.202 --> 00:29:11.742
commercial junk removal or

00:29:11.863 --> 00:29:13.064
one deviation of that is

00:29:13.544 --> 00:29:15.183
commercial dumpsters, right.

00:29:15.324 --> 00:29:18.085
Or residential deconstruction, right.

00:29:18.105 --> 00:29:19.306
Those are all one deviation

00:29:19.786 --> 00:29:22.346
when people get multi-deviation, right.

00:29:22.465 --> 00:29:23.166
That's when they're all of a

00:29:23.186 --> 00:29:23.846
sudden they're moving.

00:29:24.007 --> 00:29:25.307
It's like, well, I can move things.

00:29:25.707 --> 00:29:27.107
Well, moving's like,

00:29:28.269 --> 00:29:29.632
not right.

00:29:30.073 --> 00:29:30.773
Like the dumpsters,

00:29:30.794 --> 00:29:31.736
the difference between the

00:29:31.776 --> 00:29:32.718
difference between your rent,

00:29:32.817 --> 00:29:34.480
your junk removal and your dumpster is,

00:29:34.582 --> 00:29:35.923
is they're loading it or

00:29:35.943 --> 00:29:36.484
you're loading it.

00:29:36.625 --> 00:29:36.965
That's it.

00:29:37.006 --> 00:29:38.388
Like otherwise the process

00:29:38.449 --> 00:29:39.310
is basically the same.

00:29:40.116 --> 00:29:40.237
Yeah,

00:29:40.277 --> 00:29:41.958
and it was really great because I

00:29:41.978 --> 00:29:43.439
think our price for a full

00:29:43.459 --> 00:29:44.779
load of residential junk

00:29:44.819 --> 00:29:47.821
removal at the end was $709 for a 15-yard,

00:29:47.842 --> 00:29:48.301
right?

00:29:48.342 --> 00:29:48.882
Yep.

00:29:49.702 --> 00:29:50.563
That's with our labor.

00:29:51.263 --> 00:29:53.125
And so a lot of times people are like, oh,

00:29:53.424 --> 00:29:54.045
that's too much.

00:29:54.465 --> 00:29:55.987
And I'm like, oh, yeah, no problem then.

00:29:56.086 --> 00:29:57.508
I'll rent you the dumpster for $495.

00:29:58.147 --> 00:29:59.048
You load it up as long as

00:29:59.067 --> 00:29:59.648
you have the labor.

00:30:00.028 --> 00:30:01.309
Save yourself a couple hundred bucks,

00:30:01.369 --> 00:30:01.569
right?

00:30:01.589 --> 00:30:02.170
So $215 difference.

00:30:02.210 --> 00:30:02.530
Right, right.

00:30:02.550 --> 00:30:02.810
Yeah,

00:30:02.830 --> 00:30:04.771
I'm paying someone to load this thing.

00:30:04.791 --> 00:30:06.873
So 90% of the time they're like, oh.

00:30:09.974 --> 00:30:10.214
well,

00:30:10.835 --> 00:30:11.935
you might as well just come and load

00:30:11.955 --> 00:30:12.516
it then, right?

00:30:13.236 --> 00:30:15.557
And so normally we could

00:30:15.757 --> 00:30:18.278
flip the dumpster rental to junk removal,

00:30:18.679 --> 00:30:19.699
which it didn't really

00:30:20.138 --> 00:30:21.339
matter that much to me.

00:30:22.394 --> 00:30:24.316
because you know whatever

00:30:24.476 --> 00:30:25.557
we're still making the same

00:30:25.616 --> 00:30:26.438
we're making money right

00:30:26.897 --> 00:30:27.938
but I like to keep my crew

00:30:27.978 --> 00:30:30.119
busy so you know I can

00:30:30.180 --> 00:30:31.421
employ more people and keep

00:30:31.461 --> 00:30:33.000
people working plus we can

00:30:33.082 --> 00:30:34.362
sort more we're not sorting

00:30:34.382 --> 00:30:35.262
the dumpsters like if

00:30:35.282 --> 00:30:36.222
somebody loads the dumpster

00:30:36.262 --> 00:30:37.144
it's going to the dump I'm

00:30:37.163 --> 00:30:37.864
not going through their

00:30:37.903 --> 00:30:38.964
stuff they didn't sort it

00:30:39.525 --> 00:30:40.925
correctly I'm not sorting

00:30:40.965 --> 00:30:42.946
it so I do appreciate that

00:30:42.968 --> 00:30:44.067
we could sort with sort it

00:30:44.107 --> 00:30:46.849
recycle things like that um

00:30:48.077 --> 00:30:50.140
So, yeah, I mean, so the biggest thing,

00:30:50.400 --> 00:30:50.700
you know,

00:30:50.779 --> 00:30:52.121
for us was just trying to figure

00:30:52.260 --> 00:30:55.583
out how in this tiny market

00:30:55.722 --> 00:30:58.224
of 50,000 people we were going to be,

00:30:58.965 --> 00:30:59.885
you know, viable.

00:31:00.487 --> 00:31:00.707
Well,

00:31:00.767 --> 00:31:02.548
it turns out like 8 million people a

00:31:02.587 --> 00:31:04.390
year visit Ocean City in the summer.

00:31:04.990 --> 00:31:07.811
So there's a lot more work

00:31:07.852 --> 00:31:09.492
here than I think what

00:31:09.512 --> 00:31:10.513
people even realize.

00:31:11.255 --> 00:31:12.674
as far as like construction

00:31:13.056 --> 00:31:14.635
all winter long, all fall, winter,

00:31:14.695 --> 00:31:15.556
and spring really,

00:31:15.615 --> 00:31:16.936
and getting ready for the season.

00:31:17.537 --> 00:31:18.396
In the summer is actually

00:31:18.436 --> 00:31:19.517
kind of our slower season.

00:31:19.537 --> 00:31:20.958
It's a little bit backwards

00:31:20.978 --> 00:31:21.557
because people are,

00:31:21.657 --> 00:31:23.018
that's when the tourists are here,

00:31:23.459 --> 00:31:24.679
everybody's rocking and rolling,

00:31:25.439 --> 00:31:27.099
fix it in the fall kind of thing.

00:31:28.420 --> 00:31:29.119
And the same with like

00:31:29.160 --> 00:31:30.461
buying and selling real estate, right?

00:31:30.480 --> 00:31:32.441
Although this summer is

00:31:32.520 --> 00:31:33.882
oddly busy right now with

00:31:34.021 --> 00:31:34.922
real estate moving.

00:31:34.981 --> 00:31:35.122
So

00:31:35.855 --> 00:31:37.656
I don't know what's going on.

00:31:37.696 --> 00:31:38.136
Yeah.

00:31:38.336 --> 00:31:39.357
Our real estate market has

00:31:39.718 --> 00:31:41.458
been quiet this year, all year.

00:31:41.798 --> 00:31:43.318
Really?

00:31:43.338 --> 00:31:45.140
Yeah.

00:31:45.160 --> 00:31:46.580
We're like 31 minutes into

00:31:46.601 --> 00:31:47.280
this and we haven't even

00:31:47.320 --> 00:31:48.602
got to your full origin story.

00:31:48.902 --> 00:31:50.481
So you moved to Ocean City, Maryland,

00:31:51.262 --> 00:31:52.242
November of 19.

00:31:52.242 --> 00:31:52.663
Yep.

00:31:53.463 --> 00:31:55.644
You ran your franchise until when?

00:31:56.565 --> 00:31:58.766
So I sold it March 25th, 2024.

00:31:59.086 --> 00:32:01.426
So just about five months ago.

00:32:02.007 --> 00:32:02.248
Got it.

00:32:03.428 --> 00:32:03.647
Yep.

00:32:03.928 --> 00:32:05.269
Everything you hoped and dreamed?

00:32:06.339 --> 00:32:09.441
So yeah, you know, yes and no, I,

00:32:10.320 --> 00:32:11.500
we did very well with it.

00:32:11.681 --> 00:32:11.901
So,

00:32:12.240 --> 00:32:14.501
so one of the things that I think I did

00:32:15.281 --> 00:32:17.001
very well and,

00:32:17.301 --> 00:32:18.902
and I was very smart about

00:32:18.961 --> 00:32:20.442
was not growing too fast.

00:32:21.123 --> 00:32:22.282
I've seen way too many

00:32:22.363 --> 00:32:24.163
people as you have just

00:32:24.222 --> 00:32:26.263
basically dig themselves

00:32:26.304 --> 00:32:28.723
into a deep hole by buying

00:32:28.784 --> 00:32:29.964
multiple territories,

00:32:30.365 --> 00:32:32.025
buying too many trucks, just

00:32:32.594 --> 00:32:33.894
Too much, too fast, right?

00:32:35.635 --> 00:32:37.317
We started on our kitchen

00:32:37.356 --> 00:32:40.157
table and grew from there, right?

00:32:41.019 --> 00:32:43.440
And I was very calculated

00:32:43.519 --> 00:32:46.381
with how quickly I was adding trucks,

00:32:46.662 --> 00:32:49.002
adding dumpsters, adding employees,

00:32:49.583 --> 00:32:50.463
adding a manager.

00:32:50.644 --> 00:32:52.505
But really my goal from the

00:32:52.565 --> 00:32:54.726
first day was that the

00:32:54.766 --> 00:32:55.986
business would run itself

00:32:56.547 --> 00:32:58.587
and it would be an asset, not a job.

00:32:59.041 --> 00:32:59.761
And I would sell it.

00:33:00.241 --> 00:33:01.923
I was very adamant that I

00:33:01.962 --> 00:33:02.742
was going to own this

00:33:02.803 --> 00:33:04.403
business and it was not going to own me.

00:33:04.423 --> 00:33:07.364
I didn't want to just buy a

00:33:07.423 --> 00:33:09.204
job because I could just go get a job.

00:33:09.285 --> 00:33:09.984
And that's a lot less

00:33:10.025 --> 00:33:11.884
stressful than owning a business.

00:33:11.984 --> 00:33:12.246
Right.

00:33:12.266 --> 00:33:15.326
The daily stress of running

00:33:15.385 --> 00:33:16.547
and owning a junk removal

00:33:16.567 --> 00:33:18.446
business is not worth it if

00:33:18.467 --> 00:33:19.728
you don't fully own the

00:33:19.748 --> 00:33:21.167
business and own your time.

00:33:22.204 --> 00:33:25.307
So I never gave up our family vacations.

00:33:25.568 --> 00:33:29.172
I never gave up my time with my family,

00:33:29.231 --> 00:33:30.953
my daughter, any of that.

00:33:31.815 --> 00:33:33.217
If I needed to pick her up at school,

00:33:33.416 --> 00:33:33.916
I was there.

00:33:34.017 --> 00:33:34.657
You know what I mean?

00:33:34.718 --> 00:33:36.160
So from day one,

00:33:37.701 --> 00:33:39.123
I built the business to be

00:33:39.163 --> 00:33:40.284
something that would run itself.

00:33:41.791 --> 00:33:42.593
I went through several

00:33:42.653 --> 00:33:44.335
operations managers.

00:33:44.375 --> 00:33:46.959
That's the hardest freaking thing, right?

00:33:47.219 --> 00:33:49.301
I mean, just finding a good manager.

00:33:49.422 --> 00:33:50.103
You know this.

00:33:50.423 --> 00:33:51.163
You're preaching to the

00:33:51.183 --> 00:33:54.268
choir because our first one was great.

00:33:54.807 --> 00:33:56.430
Our second one was great.

00:33:56.651 --> 00:33:58.232
Our third one was good.

00:34:00.999 --> 00:34:01.179
Right.

00:34:01.219 --> 00:34:03.861
And now I have now arguably

00:34:03.881 --> 00:34:05.182
the best one I've ever had.

00:34:05.741 --> 00:34:08.403
And it's taken eight years of noise.

00:34:09.023 --> 00:34:12.166
And when we were so background real quick,

00:34:12.186 --> 00:34:13.246
I'll give the listeners.

00:34:13.286 --> 00:34:16.047
So I had one franchise territory here.

00:34:17.068 --> 00:34:18.309
I expanded out to 10

00:34:18.309 --> 00:34:19.150
locations across the

00:34:19.190 --> 00:34:20.710
country and we would have a

00:34:20.791 --> 00:34:21.530
district partner.

00:34:21.670 --> 00:34:22.931
So Carol was our district partner.

00:34:23.492 --> 00:34:24.273
And then, you know,

00:34:24.432 --> 00:34:25.512
we would get to like two trucks.

00:34:25.873 --> 00:34:27.014
And then after the second truck,

00:34:27.293 --> 00:34:28.715
we needed a operations

00:34:28.755 --> 00:34:30.135
person because at that point,

00:34:30.155 --> 00:34:31.695
the district partner is, you know,

00:34:32.115 --> 00:34:33.637
estimates, networking events, hiring,

00:34:33.677 --> 00:34:35.737
firing, training, all the things, right?

00:34:35.757 --> 00:34:37.139
So at least a second operations person.

00:34:37.739 --> 00:34:39.320
And before you do sales or anything else,

00:34:39.340 --> 00:34:40.800
I've always said operations.

00:34:41.101 --> 00:34:42.782
And it's not like some people are like, oh,

00:34:42.802 --> 00:34:43.762
I have my wife answer the phone.

00:34:43.782 --> 00:34:44.121
It's like, no,

00:34:44.161 --> 00:34:45.422
it's so much more than that.

00:34:45.702 --> 00:34:46.222
So much.

00:34:46.443 --> 00:34:46.623
Yeah.

00:34:46.643 --> 00:34:48.264
And that was a big thing in Madison,

00:34:48.324 --> 00:34:49.045
if you remember,

00:34:49.065 --> 00:34:51.224
because we started out with just me.

00:34:51.244 --> 00:34:53.445
And then like Isaac came

00:34:53.485 --> 00:34:54.626
down and helped like here

00:34:54.666 --> 00:34:56.208
and like for a month or whatever.

00:34:56.228 --> 00:34:57.407
And then you'd come down and

00:34:57.427 --> 00:34:58.969
then like we would just

00:34:59.009 --> 00:35:01.170
like where you and I did that first job.

00:35:01.190 --> 00:35:02.489
We removed that lady's chair.

00:35:02.510 --> 00:35:03.170
Do you remember that?

00:35:03.190 --> 00:35:05.050
The realtor after networking.

00:35:05.572 --> 00:35:06.891
And then Isaac and I got

00:35:06.911 --> 00:35:08.413
this freaking heavy ass.

00:35:09.432 --> 00:35:11.275
It was a recliner,

00:35:11.574 --> 00:35:13.496
electric recliner sofa that

00:35:13.536 --> 00:35:14.476
we hand carried.

00:35:14.496 --> 00:35:16.498
It was horrible.

00:35:17.259 --> 00:35:19.340
But we very quickly hired an ops person.

00:35:19.900 --> 00:35:20.981
And I think after that, you were like,

00:35:21.001 --> 00:35:21.842
we're not opening any more

00:35:21.882 --> 00:35:23.204
territories without two people.

00:35:23.224 --> 00:35:25.045
Because it was very hard to do, right?

00:35:25.606 --> 00:35:25.826
Yeah.

00:35:25.846 --> 00:35:27.086
With just doing the sales

00:35:27.146 --> 00:35:28.887
and then the networking and all that.

00:35:29.548 --> 00:35:29.789
Yeah.

00:35:31.246 --> 00:35:33.190
So yeah, definitely operations,

00:35:33.231 --> 00:35:34.434
hiring an operations manager,

00:35:35.195 --> 00:35:36.639
very hard to do because

00:35:36.679 --> 00:35:37.280
it's somebody you need to

00:35:37.300 --> 00:35:38.664
be able to trust with your business,

00:35:38.724 --> 00:35:38.965
right?

00:35:38.985 --> 00:35:39.726
Yeah.

00:35:40.632 --> 00:35:41.932
I would say I never really

00:35:42.012 --> 00:35:45.695
got like a fully good operations man.

00:35:45.795 --> 00:35:46.635
Actually, that's not true.

00:35:46.715 --> 00:35:46.996
I got,

00:35:47.717 --> 00:35:49.577
I got one and then he wanted to go

00:35:49.597 --> 00:35:51.719
be a police officer, which was awesome.

00:35:51.739 --> 00:35:51.938
You know,

00:35:51.958 --> 00:35:53.320
he got into the academy to go be

00:35:53.360 --> 00:35:54.581
a Worcester County sheriff.

00:35:55.041 --> 00:35:56.322
I had another guy, actually,

00:35:56.362 --> 00:35:57.043
he was pretty good.

00:35:57.463 --> 00:35:58.583
He had just gotten out of the Navy,

00:35:58.623 --> 00:36:00.344
but then he went full-time real estate.

00:36:01.025 --> 00:36:02.445
So that was kind of the hard thing,

00:36:02.525 --> 00:36:03.867
especially our labor market

00:36:03.887 --> 00:36:05.648
around here is not good either.

00:36:05.668 --> 00:36:05.708
Um,

00:36:08.108 --> 00:36:08.608
So, yeah,

00:36:08.648 --> 00:36:11.590
hiring a manager so that I could be that,

00:36:11.610 --> 00:36:13.152
you know, be in and out of the office,

00:36:13.192 --> 00:36:13.391
though,

00:36:13.431 --> 00:36:14.773
for the networking and the sales

00:36:14.853 --> 00:36:16.313
and just doing what I want

00:36:16.333 --> 00:36:17.893
to do was was key.

00:36:17.914 --> 00:36:20.476
But also when you go to sell a business,

00:36:21.416 --> 00:36:23.476
the number one question people ask you is,

00:36:23.677 --> 00:36:25.559
is it an absentee owned business?

00:36:25.918 --> 00:36:26.619
That's all they want.

00:36:26.998 --> 00:36:27.619
That's great.

00:36:27.739 --> 00:36:28.280
They want great.

00:36:28.440 --> 00:36:29.400
They want an absentee owned

00:36:29.420 --> 00:36:30.802
business because of its owner centric.

00:36:31.402 --> 00:36:33.322
There's and they're not it's

00:36:33.342 --> 00:36:33.963
not like they're buying

00:36:33.983 --> 00:36:34.784
your business to hire you

00:36:34.824 --> 00:36:35.443
as their employee.

00:36:35.603 --> 00:36:36.284
You're fucking.

00:36:36.344 --> 00:36:36.545
Yeah.

00:36:36.824 --> 00:36:36.985
Yeah.

00:36:38.492 --> 00:36:38.992
No, even with me.

00:36:40.134 --> 00:36:41.414
I told our team we have five years.

00:36:41.434 --> 00:36:43.036
We have five years for us to put it.

00:36:43.056 --> 00:36:44.077
I want to be in a position

00:36:44.097 --> 00:36:46.858
with Camel Crew wherein I

00:36:46.960 --> 00:36:48.260
can if I want to be an

00:36:48.340 --> 00:36:49.722
absentee owner in five years.

00:36:50.121 --> 00:36:50.561
And I was.

00:36:51.222 --> 00:36:51.963
When Isaac and I first

00:36:51.983 --> 00:36:54.045
started our franchise, we're like,

00:36:54.065 --> 00:36:54.264
all right,

00:36:54.344 --> 00:36:55.585
our goal is to be done in five

00:36:55.626 --> 00:36:57.226
years of being in the business.

00:36:57.266 --> 00:36:58.568
We're going to still own it and whatever.

00:36:58.909 --> 00:37:01.371
But I saw so many businesses growing up.

00:37:02.210 --> 00:37:03.771
my dad's friends and colleagues.

00:37:03.811 --> 00:37:04.811
Cause I mean, I, I,

00:37:04.992 --> 00:37:05.751
I grew up with entrepreneurs.

00:37:06.032 --> 00:37:06.172
Like,

00:37:06.231 --> 00:37:07.672
I don't know a lot of people that had

00:37:07.751 --> 00:37:08.132
jobs.

00:37:08.672 --> 00:37:10.333
Like my uncle was a dentist,

00:37:10.373 --> 00:37:11.813
his own dental practice.

00:37:12.032 --> 00:37:13.273
I had another uncle who was a lawyer.

00:37:13.293 --> 00:37:14.873
He owned his own law firm.

00:37:15.114 --> 00:37:15.253
Right.

00:37:15.293 --> 00:37:17.114
It's like small, small group, you know,

00:37:17.153 --> 00:37:18.574
it's not like, but it's like,

00:37:18.835 --> 00:37:19.534
that's what I grew up with.

00:37:19.554 --> 00:37:20.635
Like, that's what I kind of knew.

00:37:20.735 --> 00:37:22.514
I, I looked at people with jobs, like, Ooh,

00:37:22.735 --> 00:37:23.876
look at you with your fancy job.

00:37:24.215 --> 00:37:24.376
Right.

00:37:24.416 --> 00:37:25.295
Like I

00:37:25.635 --> 00:37:26.617
Most people I knew just like

00:37:26.637 --> 00:37:28.418
didn't have jobs like they or, you know,

00:37:28.460 --> 00:37:29.380
my dad and the people that

00:37:29.400 --> 00:37:30.541
my parents associated with, you know.

00:37:31.963 --> 00:37:33.525
And so for me, it was like, OK,

00:37:33.625 --> 00:37:34.766
I watch all these businesses,

00:37:34.987 --> 00:37:36.168
but they were always capped

00:37:36.307 --> 00:37:38.451
out because they were the business.

00:37:38.471 --> 00:37:39.452
Like my uncle, who was a lawyer,

00:37:39.472 --> 00:37:41.974
it was him, a paralegal and a secretary.

00:37:42.295 --> 00:37:44.416
Like if he goes on vacation for a week,

00:37:44.577 --> 00:37:45.438
they don't make any money.

00:37:45.978 --> 00:37:47.519
My uncle who was a dentist, it's like,

00:37:47.679 --> 00:37:48.581
he was doing the nonsense.

00:37:48.800 --> 00:37:49.681
He jumped between the two

00:37:49.802 --> 00:37:50.702
offices and there was a

00:37:50.742 --> 00:37:51.983
lady that cleaned teeth and

00:37:52.023 --> 00:37:52.925
the two or three ladies

00:37:52.965 --> 00:37:53.644
that like prepped your

00:37:53.664 --> 00:37:54.306
teeth or your face.

00:37:54.766 --> 00:37:54.945
Right.

00:37:55.007 --> 00:37:55.407
And like,

00:37:55.827 --> 00:37:57.568
like if you had an emergency

00:37:57.608 --> 00:37:59.309
surgery and he was on African safari,

00:37:59.449 --> 00:38:00.451
you're going somewhere else.

00:38:00.811 --> 00:38:02.932
So I knew from day one with junk removal,

00:38:03.914 --> 00:38:04.855
we have to be a business

00:38:04.875 --> 00:38:05.876
that is sustainable with

00:38:05.976 --> 00:38:06.635
Isaac and I not here.

00:38:07.657 --> 00:38:07.876
Right.

00:38:08.157 --> 00:38:08.878
A hundred percent.

00:38:08.958 --> 00:38:09.137
You know,

00:38:09.157 --> 00:38:10.239
that's the same with my husband's

00:38:10.259 --> 00:38:10.539
business.

00:38:10.559 --> 00:38:11.840
We're going on vacation next week.

00:38:11.900 --> 00:38:13.202
That's a week of lost revenue.

00:38:13.601 --> 00:38:14.682
He is the business, right?

00:38:15.784 --> 00:38:17.126
So where are you guys going?

00:38:17.146 --> 00:38:17.186
Oh,

00:38:18.445 --> 00:38:19.766
we're going to Pennsylvania to visit my

00:38:19.806 --> 00:38:20.086
family.

00:38:20.106 --> 00:38:20.586
And then we're going to

00:38:20.626 --> 00:38:22.387
Toronto just for fun.

00:38:22.949 --> 00:38:23.708
Oh, I've never been.

00:38:24.389 --> 00:38:24.949
I haven't either.

00:38:24.969 --> 00:38:25.710
That's why we're going.

00:38:26.489 --> 00:38:27.271
National travelers.

00:38:27.311 --> 00:38:27.791
No big deal.

00:38:28.010 --> 00:38:28.811
Exactly.

00:38:29.052 --> 00:38:31.012
So we got our new fancy passports.

00:38:31.032 --> 00:38:31.492
I haven't gone.

00:38:31.632 --> 00:38:32.032
Okay.

00:38:32.193 --> 00:38:33.353
I'm an international traveler.

00:38:33.454 --> 00:38:34.193
Like I used to be.

00:38:35.014 --> 00:38:36.335
Haven't been international since 2014.

00:38:36.795 --> 00:38:38.815
Really hurts my soul.

00:38:39.516 --> 00:38:40.797
So I was like,

00:38:40.836 --> 00:38:41.958
we're going somewhere that

00:38:41.998 --> 00:38:43.398
needs a passport this summer.

00:38:43.418 --> 00:38:43.838
Yeah.

00:38:45.423 --> 00:38:47.326
I mean, technically, yeah.

00:38:47.425 --> 00:38:49.867
No, I went to the Caribbean this winter.

00:38:49.887 --> 00:38:51.289
So, yeah, technically, yes.

00:38:52.150 --> 00:38:54.632
You know, we went on a cruise.

00:38:55.092 --> 00:38:55.934
It's been a long time.

00:38:56.954 --> 00:38:57.635
And we thought we would need

00:38:57.655 --> 00:38:58.295
our passports.

00:38:58.315 --> 00:38:59.117
They told us to bring them,

00:38:59.137 --> 00:38:59.898
but we didn't even need them.

00:38:59.938 --> 00:39:01.199
So they didn't even count.

00:39:02.666 --> 00:39:02.826
Yeah,

00:39:02.846 --> 00:39:03.947
cruises don't count because you're

00:39:03.987 --> 00:39:04.746
not in the,

00:39:05.128 --> 00:39:07.329
you stop at a port of touristy crap.

00:39:07.969 --> 00:39:08.431
Right.

00:39:08.670 --> 00:39:09.672
Overpriced sugary drinks.

00:39:09.692 --> 00:39:10.313
Right.

00:39:10.393 --> 00:39:10.893
Yeah.

00:39:10.913 --> 00:39:12.275
So anyhow,

00:39:12.534 --> 00:39:13.775
so we're going to Canada just to

00:39:13.795 --> 00:39:14.295
check it out.

00:39:14.617 --> 00:39:15.597
You know, Paul's Canadian.

00:39:15.637 --> 00:39:16.739
He's actually a dual citizen.

00:39:17.884 --> 00:39:19.605
I did not know this about Mr. Paul.

00:39:20.045 --> 00:39:21.106
Let me, let me brag.

00:39:21.266 --> 00:39:22.067
French, French,

00:39:22.306 --> 00:39:24.068
French Canadian Malincourt.

00:39:24.108 --> 00:39:24.969
Come on.

00:39:25.068 --> 00:39:26.289
I've known you eight years

00:39:26.329 --> 00:39:27.251
and I asked you before the

00:39:27.291 --> 00:39:28.451
show how to pronounce your last name.

00:39:28.911 --> 00:39:29.652
Cause I still have you,

00:39:29.972 --> 00:39:31.614
your maiden or whatever,

00:39:31.653 --> 00:39:32.574
your other married name,

00:39:32.634 --> 00:39:34.114
whatever it is in my phone.

00:39:34.135 --> 00:39:35.115
I didn't know what it is.

00:39:35.135 --> 00:39:35.556
I didn't care.

00:39:36.217 --> 00:39:37.597
I'm a brag on your husband real quick.

00:39:37.637 --> 00:39:38.518
I don't get to do this too

00:39:38.599 --> 00:39:39.259
often in the show.

00:39:39.278 --> 00:39:40.260
Cause I don't know people as well.

00:39:40.760 --> 00:39:41.099
However,

00:39:41.221 --> 00:39:42.481
I was at your house when we were

00:39:42.501 --> 00:39:43.242
first starting the business.

00:39:43.643 --> 00:39:43.822
Yeah.

00:39:44.163 --> 00:39:44.864
I think I slept in your

00:39:44.923 --> 00:39:46.324
basement for that week or whatever.

00:39:46.485 --> 00:39:47.126
I know Isaac did.

00:39:47.565 --> 00:39:48.007
Oh, yeah.

00:39:48.047 --> 00:39:49.608
Everybody slept in our basement.

00:39:49.807 --> 00:39:50.429
Yeah, exactly.

00:39:50.469 --> 00:39:52.831
I remember it was cold and it was dark.

00:39:52.871 --> 00:39:53.911
It was the greatest thing ever.

00:39:54.431 --> 00:39:56.434
Anyhow, we were out,

00:39:56.534 --> 00:39:57.635
whether it was banging jobs

00:39:57.695 --> 00:39:58.815
or networking events late.

00:39:58.835 --> 00:40:00.036
We got home late-ish.

00:40:00.097 --> 00:40:02.099
It was dark, like 5, 6 o'clock.

00:40:02.159 --> 00:40:03.501
And Paul went to make us dinner.

00:40:03.581 --> 00:40:04.141
I was like, all right.

00:40:04.601 --> 00:40:04.942
I'm like, oh,

00:40:04.961 --> 00:40:06.193
we're going to have dinner in like 10,

00:40:06.193 --> 00:40:06.603
15 minutes, right?

00:40:06.623 --> 00:40:07.103
Yeah.

00:40:07.344 --> 00:40:08.545
Like an hour and a half later,

00:40:08.605 --> 00:40:10.246
this guy's fucking the

00:40:10.266 --> 00:40:12.027
butter over the steak and

00:40:12.047 --> 00:40:13.869
the rosemary and the what have yous.

00:40:14.309 --> 00:40:15.590
And then he cuts the steak.

00:40:16.532 --> 00:40:17.432
Perfect medium rare.

00:40:17.672 --> 00:40:19.134
I was so fucking hungry.

00:40:19.454 --> 00:40:19.673
Right.

00:40:19.974 --> 00:40:21.175
I would eat dog at that time.

00:40:21.215 --> 00:40:21.856
I didn't give a shit.

00:40:22.257 --> 00:40:25.659
And I was being so respectful.

00:40:26.519 --> 00:40:27.661
And yet like the steak was

00:40:27.800 --> 00:40:29.563
fucking the man can cook.

00:40:29.702 --> 00:40:30.664
He needed to be a chef.

00:40:31.396 --> 00:40:32.157
Yeah, he can.

00:40:32.398 --> 00:40:33.878
He's probably cooking dinner right now.

00:40:33.958 --> 00:40:35.639
So that's true.

00:40:35.998 --> 00:40:36.940
He might even be watching.

00:40:36.960 --> 00:40:38.501
I don't know if he's watching us or not.

00:40:38.780 --> 00:40:39.920
That's not fucking weird or anything.

00:40:40.641 --> 00:40:41.601
What, that he's cooking dinner?

00:40:41.621 --> 00:40:42.802
No, no, no.

00:40:42.842 --> 00:40:43.682
Watching from the other room.

00:40:44.744 --> 00:40:45.623
Yeah, I mean, he might be.

00:40:45.704 --> 00:40:46.063
I don't know.

00:40:46.244 --> 00:40:49.126
But anyhow, so yeah.

00:40:49.726 --> 00:40:51.786
So build the business from day one,

00:40:51.827 --> 00:40:52.927
like I wanted to sell it, right?

00:40:54.809 --> 00:40:55.668
I knew that I didn't want to

00:40:55.688 --> 00:40:58.311
do junk removal forever, right?

00:40:59.050 --> 00:41:01.833
But it was definitely a means to, you know,

00:41:02.293 --> 00:41:04.516
build a business and get to

00:41:04.577 --> 00:41:06.338
where I wanted to be geographically.

00:41:08.000 --> 00:41:09.461
So I started trying to sell the business.

00:41:09.541 --> 00:41:11.364
It takes a long time to sell a business.

00:41:11.403 --> 00:41:12.043
Holy shit.

00:41:12.204 --> 00:41:13.085
It's a process.

00:41:14.447 --> 00:41:14.987
About a year.

00:41:15.007 --> 00:41:16.088
Yeah.

00:41:17.179 --> 00:41:18.358
but everybody wants to know, like,

00:41:18.398 --> 00:41:20.780
is it an absentee business owner?

00:41:20.940 --> 00:41:21.181
You know,

00:41:21.201 --> 00:41:23.722
you get tons of tire kickers and

00:41:23.742 --> 00:41:24.981
then people just dig.

00:41:25.061 --> 00:41:26.802
I mean, you gotta have your shit in order.

00:41:26.902 --> 00:41:28.864
Like they're in your business.

00:41:28.943 --> 00:41:29.204
Right.

00:41:30.063 --> 00:41:30.983
Um, I did end up,

00:41:31.043 --> 00:41:32.204
so I started kind of

00:41:32.965 --> 00:41:34.525
halfway trying to sell it on my own,

00:41:34.565 --> 00:41:35.666
just throw a listing up on

00:41:35.706 --> 00:41:36.967
biz by cell and whatnot.

00:41:38.086 --> 00:41:39.047
I don't recommend that.

00:41:39.768 --> 00:41:39.907
Um,

00:41:41.228 --> 00:41:43.849
it's too many people that you're

00:41:43.869 --> 00:41:44.409
dealing with.

00:41:44.449 --> 00:41:45.170
They're just like,

00:41:46.298 --> 00:41:47.960
basically busybodies, you know,

00:41:48.019 --> 00:41:48.840
it's like having an open

00:41:48.860 --> 00:41:49.800
house at your house, right?

00:41:50.461 --> 00:41:51.461
All the neighbors are coming.

00:41:52.302 --> 00:41:52.742
So, uh,

00:41:53.362 --> 00:41:55.324
I hired a business salesperson

00:41:55.824 --> 00:41:58.847
through trans world costs, you know,

00:41:59.447 --> 00:42:02.188
kind of, I felt like a lot, 12% of your,

00:42:02.429 --> 00:42:05.409
your price, but in the end they do,

00:42:05.469 --> 00:42:06.291
they do a lot of work.

00:42:06.570 --> 00:42:07.811
They do all the work for you.

00:42:08.331 --> 00:42:09.492
They do all the advertising.

00:42:09.552 --> 00:42:09.733
They,

00:42:09.833 --> 00:42:11.833
they vet and screen all the potential

00:42:11.873 --> 00:42:12.333
buyers.

00:42:13.175 --> 00:42:13.255
Um,

00:42:14.184 --> 00:42:15.264
So definitely worth it.

00:42:16.144 --> 00:42:18.266
And, you know, even from like,

00:42:18.306 --> 00:42:19.425
I think I started talking

00:42:19.465 --> 00:42:20.867
to the guy who finally

00:42:20.927 --> 00:42:24.168
closed on March 25th in October.

00:42:24.188 --> 00:42:25.568
Six months.

00:42:26.349 --> 00:42:29.349
So, you know, it takes a while,

00:42:30.990 --> 00:42:34.652
but totally worth it.

00:42:34.672 --> 00:42:36.012
What was that transition period like?

00:42:36.052 --> 00:42:37.054
Did he come work with you?

00:42:37.074 --> 00:42:37.974
Did you stick around for a

00:42:37.994 --> 00:42:38.474
couple of weeks?

00:42:39.275 --> 00:42:40.795
So we had in the contract

00:42:40.835 --> 00:42:42.416
that I would train him for two weeks.

00:42:43.577 --> 00:42:46.219
He, well,

00:42:46.298 --> 00:42:47.619
so he didn't want to move the

00:42:47.659 --> 00:42:48.179
closing date.

00:42:48.219 --> 00:42:50.280
So of course the timing was bad.

00:42:50.320 --> 00:42:51.041
I can't remember.

00:42:52.360 --> 00:42:54.061
So we closed March 25th.

00:42:54.262 --> 00:42:56.483
I had to go to like a military training.

00:42:57.083 --> 00:42:58.864
I had army duty like for a week.

00:43:00.023 --> 00:43:01.804
And so I was there for like

00:43:01.965 --> 00:43:04.226
a week with him and then I

00:43:04.246 --> 00:43:05.206
had to go to army training

00:43:05.226 --> 00:43:06.246
and I think I came back or

00:43:06.286 --> 00:43:07.067
something like that.

00:43:08.907 --> 00:43:10.108
But he felt like he already

00:43:10.148 --> 00:43:10.807
knew everything.

00:43:11.208 --> 00:43:11.427
And so-

00:43:13.679 --> 00:43:15.041
That was fine by me, right?

00:43:15.181 --> 00:43:15.661
Say less.

00:43:16.182 --> 00:43:16.963
Have you caught up with him?

00:43:17.083 --> 00:43:19.246
How's he doing now?

00:43:19.407 --> 00:43:20.407
So I'm not sure.

00:43:20.527 --> 00:43:22.309
I've talked to some of his employees.

00:43:22.931 --> 00:43:24.373
They seem to be doing fine.

00:43:24.393 --> 00:43:25.353
You know,

00:43:25.494 --> 00:43:26.795
it's one of those things that

00:43:26.996 --> 00:43:27.757
once you're done with it,

00:43:27.777 --> 00:43:29.197
you just really want to be done with it.

00:43:29.217 --> 00:43:30.460
It's like...

00:43:31.360 --> 00:43:33.061
Yeah, I'm just done, you know,

00:43:33.161 --> 00:43:35.182
and I'm just decompressing.

00:43:35.202 --> 00:43:38.364
It's been, you know, almost five months.

00:43:38.585 --> 00:43:39.925
And I'm I've just really

00:43:40.005 --> 00:43:42.507
been I've done in the last five months,

00:43:42.527 --> 00:43:44.329
I think, eight weeks of military duty.

00:43:44.409 --> 00:43:46.831
I'm the I got a new fancy job.

00:43:46.871 --> 00:43:47.731
I'm the commander for the

00:43:47.791 --> 00:43:50.434
OCS program and the state of Delaware.

00:43:51.054 --> 00:43:53.795
So that caused a whole bunch

00:43:53.835 --> 00:43:54.956
of additional training to

00:43:54.996 --> 00:43:55.978
become necessary.

00:43:57.019 --> 00:43:58.541
so I had to go to a bunch of

00:43:58.581 --> 00:43:59.661
training for that and then

00:44:00.021 --> 00:44:00.561
in addition to that

00:44:00.621 --> 00:44:01.300
actually I was out of fort

00:44:01.320 --> 00:44:04.081
mccoy for two weeks um you

00:44:04.121 --> 00:44:04.961
know so I can get promoted

00:44:04.981 --> 00:44:06.603
I had to go to my my

00:44:06.643 --> 00:44:08.543
training major now I'm a

00:44:08.583 --> 00:44:10.603
major now so I have to go

00:44:10.623 --> 00:44:12.005
to um my next level

00:44:12.045 --> 00:44:12.844
training for lieutenant

00:44:12.885 --> 00:44:15.786
colonel um so I've been a

00:44:15.826 --> 00:44:17.146
lot of army training and I

00:44:17.485 --> 00:44:19.507
haven't really you know

00:44:19.646 --> 00:44:21.186
checked in too much like I

00:44:21.307 --> 00:44:21.927
said I've caught up with

00:44:21.947 --> 00:44:22.788
some of the employees and

00:44:22.807 --> 00:44:23.927
whatnot and they seem to be

00:44:23.947 --> 00:44:25.668
doing fine I see them running around town

00:44:26.344 --> 00:44:27.686
The office is less than a mile,

00:44:27.885 --> 00:44:29.146
maybe a mile from my house.

00:44:29.206 --> 00:44:32.987
So I see them, but I'm sure they're fine.

00:44:33.148 --> 00:44:35.068
Are you working now or army's your thing?

00:44:35.088 --> 00:44:37.588
You're just arming it and hanging out.

00:44:37.688 --> 00:44:39.590
So I committed to taking the summer off.

00:44:40.010 --> 00:44:41.630
I didn't send Izzy to any camps.

00:44:41.751 --> 00:44:42.911
Well, a little bit of camps,

00:44:42.971 --> 00:44:45.672
but mostly spending time with her.

00:44:45.891 --> 00:44:46.351
And, you know,

00:44:46.371 --> 00:44:47.853
I came in about an hour

00:44:47.913 --> 00:44:49.152
before the show off the beach.

00:44:49.193 --> 00:44:53.594
So, you know, did some yoga this morning.

00:44:53.614 --> 00:44:54.775
No shame in that.

00:44:54.815 --> 00:44:55.556
How old is Izzy now?

00:44:56.811 --> 00:44:58.552
She's going to seventh grade.

00:44:58.932 --> 00:44:59.773
So my daughter's 10.

00:45:01.753 --> 00:45:03.355
So I'm just hanging out for now.

00:45:03.434 --> 00:45:05.697
But I might get back into it.

00:45:05.916 --> 00:45:07.597
You might get back into junk removal?

00:45:08.018 --> 00:45:10.260
No, no.

00:45:10.280 --> 00:45:12.181
I might get back into doing something.

00:45:13.061 --> 00:45:15.163
Probably mostly helping Paul

00:45:15.202 --> 00:45:16.123
build his business.

00:45:16.603 --> 00:45:18.545
I'd like to see that become something that,

00:45:19.405 --> 00:45:20.646
again, runs itself, right?

00:45:20.666 --> 00:45:22.286
Because Paul is the business right now.

00:45:23.148 --> 00:45:24.489
So I'd like to see that.

00:45:25.199 --> 00:45:27.041
kind of get to where when we

00:45:27.061 --> 00:45:27.742
go on vacation,

00:45:27.782 --> 00:45:29.206
we aren't necessarily just

00:45:29.266 --> 00:45:32.090
losing that revenue for a week.

00:45:33.273 --> 00:45:33.572
But yeah,

00:45:33.592 --> 00:45:36.036
it's a lot of decompression after

00:45:36.117 --> 00:45:37.599
running a junk removal business,

00:45:37.960 --> 00:45:38.420
for sure.

00:45:39.005 --> 00:45:39.304
Yeah, I mean,

00:45:39.324 --> 00:45:40.385
for the better part of six years,

00:45:40.405 --> 00:45:41.867
you were in some capacity

00:45:41.947 --> 00:45:43.949
running a business.

00:45:44.030 --> 00:45:47.072
I mean, you started January of 18.

00:45:47.172 --> 00:45:47.673
January of 18.

00:45:47.713 --> 00:45:51.336
So it's almost seven years.

00:45:51.838 --> 00:45:55.260
Yeah, six plus years of doing the thing.

00:45:55.501 --> 00:45:57.063
So what are some of your...

00:45:58.550 --> 00:46:00.492
top takeaways right things

00:46:00.512 --> 00:46:01.632
you right so we have a lot

00:46:01.652 --> 00:46:02.552
of people also real quick

00:46:02.572 --> 00:46:03.074
what happened to your

00:46:03.114 --> 00:46:04.474
finger uh it's a question

00:46:05.074 --> 00:46:06.195
uh I played volleyball and

00:46:06.235 --> 00:46:07.978
got old and then I heard it

00:46:08.038 --> 00:46:08.818
in february I didn't do

00:46:08.838 --> 00:46:09.938
shit about it finally I got

00:46:09.960 --> 00:46:11.079
an x-ray a month ago and I

00:46:11.521 --> 00:46:12.442
probably broke it back in

00:46:12.461 --> 00:46:14.844
february so I can move it

00:46:15.364 --> 00:46:16.864
like this is we are we are

00:46:16.905 --> 00:46:17.846
making progress I can move

00:46:17.865 --> 00:46:19.387
my hand and the finger kind

00:46:19.407 --> 00:46:21.048
of moves look at that huh

00:46:21.108 --> 00:46:23.291
we're fucking moving it don't bend it

00:46:24.492 --> 00:46:26.813
um so yeah so so the biggest

00:46:26.873 --> 00:46:27.653
thing that I'm starting

00:46:27.733 --> 00:46:28.833
starting to talk about is

00:46:29.135 --> 00:46:31.096
is not growing too fast yep

00:46:31.815 --> 00:46:34.137
um know your limits I mean

00:46:34.818 --> 00:46:37.338
for me I took out zero

00:46:37.438 --> 00:46:38.940
business loan like I i

00:46:38.980 --> 00:46:39.800
started on it I was

00:46:39.840 --> 00:46:41.041
shoestring budget I think

00:46:41.081 --> 00:46:42.121
shoestring budget's the way

00:46:42.141 --> 00:46:43.983
to go you see people that

00:46:44.003 --> 00:46:45.222
want to get fancy and do

00:46:45.262 --> 00:46:46.384
all kinds of stuff and

00:46:47.894 --> 00:46:50.157
Just go in way over their heads, you know,

00:46:50.197 --> 00:46:52.159
with a big loan from day one.

00:46:52.360 --> 00:46:53.481
I didn't take out a loan.

00:46:53.521 --> 00:46:55.284
We started with $30,000 out

00:46:55.304 --> 00:46:56.605
of my own bank account.

00:46:57.065 --> 00:46:57.766
And that was that.

00:46:58.527 --> 00:46:59.548
Over the five years,

00:46:59.608 --> 00:47:01.871
I took out one loan to buy

00:47:01.911 --> 00:47:03.233
my dumpsters and I took the

00:47:03.273 --> 00:47:05.434
loan out from myself, from my TSP.

00:47:05.514 --> 00:47:06.195
Thank you, Armie.

00:47:07.349 --> 00:47:08.652
So I paid back myself,

00:47:09.012 --> 00:47:10.514
got my own interest back.

00:47:10.574 --> 00:47:12.197
So if those of you don't know,

00:47:12.217 --> 00:47:13.958
the TSP is the Army's 401k.

00:47:14.480 --> 00:47:15.260
You can do that with your

00:47:15.300 --> 00:47:16.581
personal 401k too.

00:47:16.601 --> 00:47:19.606
I think if you have the money in your 401k,

00:47:19.967 --> 00:47:21.728
borrow from yourself, pay yourself back.

00:47:22.789 --> 00:47:22.971
But

00:47:23.990 --> 00:47:25.431
You also have to be very

00:47:25.532 --> 00:47:26.831
confident that you know

00:47:26.851 --> 00:47:27.833
what the hell you're doing

00:47:27.932 --> 00:47:29.112
because that's your fricking money,

00:47:29.172 --> 00:47:29.492
right?

00:47:31.054 --> 00:47:31.954
If you go bankrupt,

00:47:31.974 --> 00:47:34.514
you lost a good part of your retirement,

00:47:34.574 --> 00:47:34.856
right?

00:47:34.896 --> 00:47:35.936
That's your money.

00:47:36.215 --> 00:47:36.695
Yeah.

00:47:36.795 --> 00:47:38.976
If you go bankrupt with the bank's money,

00:47:39.137 --> 00:47:39.557
that's fine.

00:47:39.717 --> 00:47:40.418
That's their money.

00:47:41.057 --> 00:47:42.438
Yeah.

00:47:42.659 --> 00:47:44.980
So I say run it on a shoestring budget.

00:47:46.543 --> 00:47:49.186
Don't fall into all the sales traps.

00:47:49.206 --> 00:47:50.028
I don't know how many times

00:47:50.108 --> 00:47:50.869
a day somebody's going to

00:47:50.889 --> 00:47:51.590
call you and try to sell

00:47:51.630 --> 00:47:53.014
you some shit you don't need.

00:47:53.675 --> 00:47:54.476
You really don't need it.

00:47:56.079 --> 00:47:57.219
That was always my thing.

00:47:57.260 --> 00:47:57.780
I don't need it.

00:47:57.800 --> 00:47:59.543
90% of the time, I didn't need it.

00:48:02.478 --> 00:48:03.318
Know what you're, you know,

00:48:03.458 --> 00:48:04.679
really have confidence.

00:48:05.300 --> 00:48:06.121
People that are trying to

00:48:06.181 --> 00:48:08.782
run a business and work a full-time job,

00:48:09.864 --> 00:48:10.184
it's not,

00:48:10.344 --> 00:48:11.184
I don't think it's going to work.

00:48:11.786 --> 00:48:12.746
I think that if you're going

00:48:12.766 --> 00:48:13.367
to run a business,

00:48:13.387 --> 00:48:14.208
you got to run the business,

00:48:14.228 --> 00:48:15.228
you have to own it and you

00:48:15.268 --> 00:48:17.670
have to commit to it, right?

00:48:18.311 --> 00:48:19.192
And that's kind of what we did.

00:48:19.231 --> 00:48:20.472
It was like, people are like, oh,

00:48:20.512 --> 00:48:21.193
I don't know how, you know,

00:48:21.693 --> 00:48:23.695
we know a lot of J-Dog people have failed,

00:48:23.735 --> 00:48:23.914
right?

00:48:24.295 --> 00:48:26.376
A lot of J-Dogs.

00:48:26.396 --> 00:48:27.577
87%, I think is the number.

00:48:27.677 --> 00:48:27.998
Correct.

00:48:28.559 --> 00:48:28.739
Yeah.

00:48:29.018 --> 00:48:30.880
And, you know, they'll ask me, like, well,

00:48:30.920 --> 00:48:31.601
how do you do it?

00:48:31.641 --> 00:48:32.822
How do you how did you not fail?

00:48:32.862 --> 00:48:33.202
And I was like,

00:48:33.842 --> 00:48:35.503
failure was not an option for me.

00:48:35.684 --> 00:48:37.606
Like we sold two houses,

00:48:38.086 --> 00:48:39.226
moved across the country.

00:48:39.327 --> 00:48:40.427
And this was my job.

00:48:41.009 --> 00:48:41.449
Yeah.

00:48:41.469 --> 00:48:42.750
Three months later, we had a pandemic.

00:48:42.849 --> 00:48:43.030
Yeah.

00:48:43.570 --> 00:48:43.710
Yeah.

00:48:43.731 --> 00:48:44.572
And then we had a pandemic.

00:48:45.692 --> 00:48:49.195
I needed to pay myself very quickly.

00:48:49.215 --> 00:48:51.717
I think within 10 months I

00:48:51.757 --> 00:48:52.538
was paying myself.

00:48:53.483 --> 00:48:55.967
So I needed to pay myself very quickly.

00:48:56.407 --> 00:48:57.507
Failure wasn't an option.

00:48:57.648 --> 00:48:59.369
I had to pay bills.

00:48:59.489 --> 00:49:00.411
Between Paul and I,

00:49:00.471 --> 00:49:01.351
it's like we both had these

00:49:01.391 --> 00:49:03.733
new businesses that we couldn't fail at.

00:49:04.635 --> 00:49:07.018
And I don't know if it's the

00:49:07.038 --> 00:49:08.498
military mindset or whatever,

00:49:09.380 --> 00:49:11.702
but it's just I had to do the thing,

00:49:11.802 --> 00:49:12.503
right?

00:49:12.523 --> 00:49:14.005
And there wasn't a choice.

00:49:14.565 --> 00:49:15.425
There wasn't an option.

00:49:16.307 --> 00:49:17.507
quitting wasn't an option.

00:49:17.967 --> 00:49:19.208
There were days I wanted to quit.

00:49:19.289 --> 00:49:21.630
I will 100% say there were

00:49:21.670 --> 00:49:23.429
days I came home and told Paul,

00:49:23.630 --> 00:49:24.630
I fucking quit.

00:49:24.849 --> 00:49:26.251
You called me those fucking days.

00:49:26.710 --> 00:49:29.132
Yeah, I quit.

00:49:29.331 --> 00:49:30.311
As up and down as our

00:49:30.371 --> 00:49:31.271
relationship has been,

00:49:31.612 --> 00:49:32.472
there's been a handful of

00:49:32.492 --> 00:49:33.393
times through the years

00:49:34.581 --> 00:49:36.021
Where it's like, hey, Andy, I just,

00:49:36.943 --> 00:49:38.123
I need to talk to somebody

00:49:38.143 --> 00:49:40.003
that understands the stupid

00:49:40.043 --> 00:49:40.684
I dealt with today.

00:49:41.224 --> 00:49:43.744
The stupid, because it's like,

00:49:44.304 --> 00:49:47.005
it just gets so out of hand and it's just,

00:49:47.246 --> 00:49:47.585
you know,

00:49:47.706 --> 00:49:48.905
your employees are going to do

00:49:48.927 --> 00:49:49.527
stupid shit.

00:49:49.827 --> 00:49:50.766
Your truck's going to break

00:49:50.806 --> 00:49:53.007
down and your customer's

00:49:53.027 --> 00:49:53.987
going to say that you broke

00:49:54.047 --> 00:49:55.489
something all in the same day.

00:49:55.849 --> 00:49:57.349
It's all going to happen, right?

00:49:57.389 --> 00:50:01.050
Yeah, the mermaids and, oh, we had, I mean,

00:50:01.070 --> 00:50:02.311
we could go on for days for stories,

00:50:02.351 --> 00:50:02.530
right?

00:50:03.690 --> 00:50:04.831
uh employees falling through

00:50:04.891 --> 00:50:08.054
ceilings all of it um it

00:50:08.094 --> 00:50:09.655
all happens right and there

00:50:09.675 --> 00:50:10.617
were definitely days it's

00:50:10.657 --> 00:50:11.538
like I wanted to quit

00:50:12.057 --> 00:50:13.059
definitely put my blood

00:50:13.079 --> 00:50:13.980
sweat and tears into the

00:50:14.000 --> 00:50:15.260
whole thing for five years

00:50:16.242 --> 00:50:18.324
um I'm glad I did it um I'm

00:50:18.344 --> 00:50:20.826
glad it's over and you know

00:50:20.965 --> 00:50:22.086
I'd really love to see

00:50:23.282 --> 00:50:26.585
other people kind of be able to do that.

00:50:26.644 --> 00:50:29.067
You know, I, to me, I'm like,

00:50:29.527 --> 00:50:29.847
I don't know.

00:50:29.867 --> 00:50:31.007
I'm like, it's no big deal.

00:50:31.047 --> 00:50:32.188
It's just a thing that I did,

00:50:32.208 --> 00:50:33.849
but everybody's like, nobody does that.

00:50:33.909 --> 00:50:36.170
Nobody builds this business

00:50:36.291 --> 00:50:38.992
and sells it that quickly.

00:50:39.652 --> 00:50:41.213
And I mean, I made a profit.

00:50:42.409 --> 00:50:43.469
I don't think we had any

00:50:43.530 --> 00:50:45.090
years that we were not make profit.

00:50:45.130 --> 00:50:47.112
We were always profitable from day one.

00:50:47.711 --> 00:50:48.373
We were profitable.

00:50:48.733 --> 00:50:50.293
But I mean, I OK,

00:50:50.333 --> 00:50:51.974
so also I tell people all

00:50:51.994 --> 00:50:53.356
the time and I know your

00:50:53.416 --> 00:50:55.396
head might swell and you're

00:50:55.436 --> 00:50:56.597
not going to fit on the screen.

00:50:57.177 --> 00:50:58.159
But if I hadn't had your

00:50:58.179 --> 00:51:00.840
coaching right for two years,

00:51:01.481 --> 00:51:02.201
how the fuck would I have

00:51:02.221 --> 00:51:03.382
known how to run this business?

00:51:04.021 --> 00:51:04.242
Right.

00:51:04.362 --> 00:51:04.543
I mean,

00:51:04.563 --> 00:51:05.682
the franchise didn't teach me how

00:51:05.702 --> 00:51:06.503
to run this business.

00:51:06.523 --> 00:51:07.083
I'll be real.

00:51:07.123 --> 00:51:07.364
Right.

00:51:08.445 --> 00:51:09.646
So I will say that about that.

00:51:10.264 --> 00:51:10.545
I know.

00:51:11.824 --> 00:51:12.945
We're being very politically

00:51:13.005 --> 00:51:14.686
correct with respect to

00:51:14.726 --> 00:51:16.025
your non-disparage agreement.

00:51:16.206 --> 00:51:17.487
I don't have a non-disparage shit.

00:51:17.786 --> 00:51:18.947
Let me let the record show.

00:51:18.967 --> 00:51:21.188
I'm being a fucking gentleman over here.

00:51:21.228 --> 00:51:21.447
Right.

00:51:21.847 --> 00:51:23.268
But I mean, like, you know,

00:51:23.367 --> 00:51:25.728
I had the benefit of, yes,

00:51:25.889 --> 00:51:27.048
Andy Wines is sleeping in

00:51:27.068 --> 00:51:28.550
my basement and training me.

00:51:29.050 --> 00:51:31.510
And I can call you every day.

00:51:31.530 --> 00:51:32.831
Yeah.

00:51:32.871 --> 00:51:33.331
Which you did.

00:51:34.070 --> 00:51:34.311
Right.

00:51:35.030 --> 00:51:36.391
So, you know,

00:51:36.492 --> 00:51:37.492
and so other people would

00:51:37.532 --> 00:51:38.853
call me and they're like, well,

00:51:38.893 --> 00:51:40.213
how did you learn how to do this?

00:51:40.273 --> 00:51:41.693
And I'm like, well, I had Andy Wine.

00:51:41.733 --> 00:51:42.675
So then they probably called you.

00:51:42.715 --> 00:51:43.755
I'm sorry about that.

00:51:44.315 --> 00:51:45.715
But, you know,

00:51:45.996 --> 00:51:47.836
it's like I didn't learn

00:51:47.876 --> 00:51:50.077
this business by myself and

00:51:50.097 --> 00:51:52.518
I didn't just like figure it out.

00:51:53.018 --> 00:51:54.059
I probably would have.

00:51:54.179 --> 00:51:54.860
But anyway.

00:51:55.423 --> 00:51:56.945
we wasted a lot of money in

00:51:56.965 --> 00:51:58.686
those first couple of years, right?

00:51:58.726 --> 00:52:00.027
Like figuring it out.

00:52:00.688 --> 00:52:00.909
Yeah.

00:52:00.929 --> 00:52:02.349
I didn't know the fuck I was doing.

00:52:02.389 --> 00:52:02.869
I was like, Oh yeah,

00:52:02.889 --> 00:52:03.990
I'm going to run this other territory.

00:52:04.190 --> 00:52:04.391
Yeah.

00:52:04.492 --> 00:52:05.072
Osmosis.

00:52:05.092 --> 00:52:05.833
She's just going to know how

00:52:05.853 --> 00:52:08.275
to fucking take a hot tub out of a deck.

00:52:08.295 --> 00:52:09.195
I remember that time I came

00:52:09.215 --> 00:52:10.476
out to Madison and we were

00:52:10.496 --> 00:52:11.498
doing a networking event.

00:52:11.538 --> 00:52:12.318
I came up to a networking

00:52:12.338 --> 00:52:12.878
event and it was like,

00:52:13.219 --> 00:52:13.719
I'm going to be the,

00:52:14.519 --> 00:52:15.880
CEO guy and just like drive

00:52:15.900 --> 00:52:16.902
around to the job sites and be like,

00:52:16.922 --> 00:52:18.103
Hey guys, how are you doing?

00:52:18.382 --> 00:52:19.003
Good job.

00:52:19.364 --> 00:52:20.085
I'll buy you lunch.

00:52:20.405 --> 00:52:20.525
Right.

00:52:20.565 --> 00:52:21.565
And we get into this hot tub

00:52:22.206 --> 00:52:22.987
and it was you and me and

00:52:23.007 --> 00:52:24.327
like four of your jabronis.

00:52:24.688 --> 00:52:24.989
And I'm like,

00:52:25.009 --> 00:52:26.070
how do you motherfuckers not

00:52:26.090 --> 00:52:26.849
know how to come up a hot

00:52:26.889 --> 00:52:28.030
tub and do this?

00:52:28.130 --> 00:52:30.092
I was like, that's not common knowledge.

00:52:31.353 --> 00:52:32.034
I grew up that way.

00:52:32.235 --> 00:52:34.175
I know, exactly.

00:52:34.436 --> 00:52:35.496
I'm like, give me the resib saw.

00:52:35.556 --> 00:52:37.117
And they're like, what's a resib saw?

00:52:37.137 --> 00:52:37.978
And I'm like, oh my God.

00:52:39.139 --> 00:52:39.619
I remember that.

00:52:39.659 --> 00:52:41.460
I just, I basically banged out.

00:52:41.760 --> 00:52:43.621
It was a hot tub in a deck, which is again,

00:52:43.661 --> 00:52:44.742
like worst case scenario.

00:52:45.021 --> 00:52:45.802
Cause you're going to cut it.

00:52:46.402 --> 00:52:46.563
Right.

00:52:46.583 --> 00:52:47.583
And we couldn't fuck the deck up.

00:52:47.603 --> 00:52:48.744
Cause of course I've got to keep the deck.

00:52:48.985 --> 00:52:49.344
I'm like, guys,

00:52:49.364 --> 00:52:50.445
you're going to replace the deck boards.

00:52:50.465 --> 00:52:51.485
Let me just fuck this all up.

00:52:51.525 --> 00:52:52.206
No, couldn't do that.

00:52:52.806 --> 00:52:53.646
I remember it was raining

00:52:53.666 --> 00:52:54.788
because of course it had to be raining.

00:52:55.128 --> 00:52:55.367
Right.

00:52:55.668 --> 00:52:56.807
It's always raining.

00:52:56.847 --> 00:52:56.967
Right.

00:52:57.027 --> 00:52:58.469
It's always going to be raining.

00:52:58.509 --> 00:52:58.728
Yeah.

00:52:58.748 --> 00:53:01.030
We don't have clear blue, you know,

00:53:01.030 --> 00:53:01.789
72 degrees.

00:53:01.869 --> 00:53:02.030
Right.

00:53:02.110 --> 00:53:03.871
It has to be cold or snowing.

00:53:03.971 --> 00:53:04.550
Oh my gosh.

00:53:04.570 --> 00:53:05.010
Yeah.

00:53:05.070 --> 00:53:06.211
And I remember, I think we were,

00:53:06.371 --> 00:53:07.211
I think we had a networking

00:53:07.231 --> 00:53:07.731
event and then we're

00:53:07.751 --> 00:53:08.492
getting a lunch with

00:53:08.532 --> 00:53:09.152
somebody and then another

00:53:09.172 --> 00:53:09.873
we're networking event.

00:53:10.092 --> 00:53:11.233
I'm like, Andy, just whatever you do,

00:53:11.273 --> 00:53:12.213
don't get fucking dirty.

00:53:13.871 --> 00:53:14.992
And then I sat there.

00:53:15.612 --> 00:53:15.771
Yeah.

00:53:15.791 --> 00:53:16.353
And I'm just like,

00:53:16.452 --> 00:53:17.773
I'm just telling people what to do.

00:53:17.793 --> 00:53:18.893
Remember someone handed me a

00:53:18.994 --> 00:53:19.635
corded reciept.

00:53:19.655 --> 00:53:21.476
So I'm like, go to my fucking truck,

00:53:21.556 --> 00:53:22.737
get the corded reciept.

00:53:22.757 --> 00:53:23.597
So get the,

00:53:25.398 --> 00:53:26.639
and I just started banging it out.

00:53:27.119 --> 00:53:28.081
And I remember like afterwards,

00:53:28.101 --> 00:53:28.780
I was so happy.

00:53:28.820 --> 00:53:29.581
I was done.

00:53:29.601 --> 00:53:30.521
I was like, all right,

00:53:30.702 --> 00:53:31.943
you guys think fuck off.

00:53:31.963 --> 00:53:32.664
You know, I'll just like,

00:53:34.498 --> 00:53:38.661
I will admit here on August 8th to 18th.

00:53:38.681 --> 00:53:39.121
What am I doing here?

00:53:39.682 --> 00:53:40.222
August.

00:53:40.643 --> 00:53:40.882
I know.

00:53:40.963 --> 00:53:41.623
I taught eight.

00:53:41.704 --> 00:53:43.144
It's like my brain wasn't braining.

00:53:43.704 --> 00:53:44.985
August 12th, 2024.

00:53:45.246 --> 00:53:46.005
I've said this before.

00:53:46.045 --> 00:53:46.527
I'll say it again.

00:53:46.927 --> 00:53:47.967
I am not a great leader.

00:53:48.467 --> 00:53:51.070
Like leading troops, not my thing.

00:53:51.909 --> 00:53:53.731
I recently studying Sigma males,

00:53:53.911 --> 00:53:54.992
which is fucking interesting.

00:53:55.052 --> 00:53:55.913
And I'm a Sigma male,

00:53:55.932 --> 00:53:56.853
like through and through.

00:53:57.454 --> 00:53:59.594
It's like, I love working independently.

00:53:59.994 --> 00:54:00.856
I'm an introvert.

00:54:01.695 --> 00:54:02.757
I don't give a shit about people.

00:54:02.876 --> 00:54:04.298
Like I crave time with people.

00:54:04.338 --> 00:54:05.199
And then as soon as I'm done with them,

00:54:05.239 --> 00:54:06.541
I'm like, I'm the fuck out of here.

00:54:07.101 --> 00:54:07.302
Right.

00:54:07.461 --> 00:54:08.762
I have no desire to lead people.

00:54:08.822 --> 00:54:09.463
I don't give a shit about

00:54:09.503 --> 00:54:11.405
social structures at a heart hierarchy.

00:54:11.606 --> 00:54:12.407
Like I'm gonna do my fucking

00:54:12.427 --> 00:54:12.887
thing and leave.

00:54:13.226 --> 00:54:13.748
And that's one of the

00:54:13.768 --> 00:54:16.510
reasons why I failed when I

00:54:16.530 --> 00:54:17.291
was overseeing.

00:54:17.331 --> 00:54:17.692
I mean,

00:54:17.771 --> 00:54:19.233
we had 200 employees almost at one

00:54:19.293 --> 00:54:20.675
point across all the

00:54:20.755 --> 00:54:21.956
businesses that I was

00:54:22.096 --> 00:54:23.858
overseeing or part of like,

00:54:25.420 --> 00:54:25.701
thing.

00:54:26.481 --> 00:54:27.322
Like I'm a,

00:54:27.782 --> 00:54:28.782
give me the fucking recive saw

00:54:28.802 --> 00:54:29.461
and I'll bang it out and

00:54:29.481 --> 00:54:30.422
you can watch if you're lucky.

00:54:30.822 --> 00:54:30.983
Right.

00:54:31.023 --> 00:54:31.943
And then I'm going to go off

00:54:31.963 --> 00:54:32.682
to the next project.

00:54:33.043 --> 00:54:33.943
And a lot of things that I

00:54:33.983 --> 00:54:35.184
learned that you like you

00:54:35.224 --> 00:54:37.485
learn because I was 18

00:54:37.485 --> 00:54:38.005
months ahead of you.

00:54:38.105 --> 00:54:38.385
That's it.

00:54:38.905 --> 00:54:41.065
Like I had, and I had a lifetime.

00:54:41.126 --> 00:54:42.246
I had a lifetime of watching my dad.

00:54:42.427 --> 00:54:43.626
Hell this weekend, my brother,

00:54:43.666 --> 00:54:45.387
my dad and I tore apart the

00:54:45.427 --> 00:54:46.367
inside of a chicken coop.

00:54:46.788 --> 00:54:47.568
And then we were real,

00:54:47.588 --> 00:54:48.469
they tore it apart earlier

00:54:48.509 --> 00:54:49.389
with full transparency.

00:54:49.608 --> 00:54:50.648
And then I helped rebuild it

00:54:50.708 --> 00:54:51.530
with them this weekend.

00:54:52.289 --> 00:54:52.389
Um,

00:54:53.030 --> 00:54:54.311
And my dad and my brother,

00:54:54.331 --> 00:54:55.831
my brother's six years my junior,

00:54:56.432 --> 00:54:58.034
he has much more technical

00:54:58.414 --> 00:54:59.335
skills and abilities and

00:54:59.414 --> 00:55:00.576
engineering and understanding.

00:55:00.635 --> 00:55:01.416
And, oh, you know,

00:55:01.577 --> 00:55:03.318
we're putting a micro lamp in, you know,

00:55:03.358 --> 00:55:03.739
structural.

00:55:03.818 --> 00:55:04.619
It's like, oh, we got to twist.

00:55:04.659 --> 00:55:05.119
We got to turn.

00:55:05.139 --> 00:55:05.601
We got to lift.

00:55:05.920 --> 00:55:06.201
I'm like,

00:55:07.161 --> 00:55:08.143
put me on the dummy end of the

00:55:08.182 --> 00:55:08.963
fucking piece of lumber.

00:55:09.164 --> 00:55:09.324
Right.

00:55:09.364 --> 00:55:10.565
I'm a dummy end of the lumber guy,

00:55:10.585 --> 00:55:10.844
you know.

00:55:11.525 --> 00:55:13.106
And so I grew up.

00:55:13.507 --> 00:55:13.867
I grew up.

00:55:14.047 --> 00:55:14.907
Did you said military?

00:55:15.168 --> 00:55:16.349
I grew up with my dad where it's like,

00:55:16.809 --> 00:55:17.610
you got a fucking truck

00:55:17.630 --> 00:55:18.570
stuck in the in the field.

00:55:19.652 --> 00:55:21.753
we don't eat until the truck gets out.

00:55:22.034 --> 00:55:23.215
It's like, Oh, we got the truck stuck.

00:55:23.255 --> 00:55:23.795
And then what happened?

00:55:23.835 --> 00:55:24.976
Oh, then we got the tractor stuck.

00:55:24.996 --> 00:55:25.637
It's like, Oh,

00:55:25.657 --> 00:55:26.677
I guess get a bigger tractor.

00:55:26.978 --> 00:55:27.117
Right.

00:55:27.177 --> 00:55:28.318
It's like, that's, that's it.

00:55:28.378 --> 00:55:29.280
You know, we're hunting.

00:55:29.360 --> 00:55:31.581
I remember years I've shot

00:55:31.601 --> 00:55:32.742
deer late in the night or

00:55:32.782 --> 00:55:33.583
late in the afternoon and

00:55:33.603 --> 00:55:34.643
we're trailing late at night.

00:55:34.704 --> 00:55:36.465
It's like, no, no, we're not like,

00:55:36.684 --> 00:55:37.346
I don't care how,

00:55:37.445 --> 00:55:38.626
how far back that deer is.

00:55:38.887 --> 00:55:39.628
We're getting the deer and

00:55:39.648 --> 00:55:40.387
we're dragging it out.

00:55:40.407 --> 00:55:41.668
I don't care how hot and

00:55:41.829 --> 00:55:43.451
nasty and sweaty and tired I am.

00:55:43.710 --> 00:55:44.510
We're dragging the deer out.

00:55:44.550 --> 00:55:45.771
So same with the military.

00:55:45.811 --> 00:55:46.092
It's like,

00:55:46.672 --> 00:55:48.054
You're not like, oh, it's been 12 hours.

00:55:48.094 --> 00:55:48.735
I'm going home now.

00:55:48.755 --> 00:55:51.356
It's like, nope, you've been fucking Iraq.

00:55:51.878 --> 00:55:52.117
Right?

00:55:52.137 --> 00:55:55.039
So that's the entrepreneurial spirit.

00:55:55.079 --> 00:55:56.280
That's the thing that's unteachable,

00:55:56.320 --> 00:55:56.481
right?

00:55:56.661 --> 00:55:57.461
And you had that.

00:55:57.822 --> 00:55:59.184
And you're a natural marketer.

00:55:59.764 --> 00:56:00.864
Yeah, I mean, I grew up in it.

00:56:00.905 --> 00:56:02.266
My dad owned a bike shop and

00:56:02.306 --> 00:56:03.867
my grandmother owned a pizza shop.

00:56:03.947 --> 00:56:04.768
And actually,

00:56:04.789 --> 00:56:07.210
I had my first business license, fun fact,

00:56:07.670 --> 00:56:12.119
when I was 12.

00:56:12.119 --> 00:56:12.579
I beat you.

00:56:13.039 --> 00:56:18.563
I was selling chips and soda.

00:56:18.963 --> 00:56:19.643
I lived across the street

00:56:19.663 --> 00:56:22.045
from a lake with a little beach.

00:56:22.204 --> 00:56:23.164
My sister and I got a little

00:56:23.184 --> 00:56:24.485
business license.

00:56:24.525 --> 00:56:25.447
My dad tricked out this

00:56:25.467 --> 00:56:26.646
little red wagon for us.

00:56:26.666 --> 00:56:28.568
It had a little chip clip thing on it.

00:56:29.228 --> 00:56:30.068
I just told my daughter this

00:56:30.088 --> 00:56:30.610
story the other day.

00:56:30.650 --> 00:56:30.929
She's like,

00:56:30.969 --> 00:56:31.771
how did you get money for that?

00:56:31.791 --> 00:56:32.990
I was like, I took out a business loan.

00:56:33.050 --> 00:56:33.652
She's like, from who?

00:56:33.831 --> 00:56:34.231
Your dad?

00:56:34.291 --> 00:56:34.952
I said, yeah, my dad.

00:56:36.472 --> 00:56:38.394
$20.

00:56:36.492 --> 00:56:38.394
$20 to get you started in inventory.

00:56:38.875 --> 00:56:39.054
Yep.

00:56:39.195 --> 00:56:40.356
So anyhow,

00:56:40.396 --> 00:56:42.777
I got a business license when I was 12.

00:56:42.777 --> 00:56:45.239
I've always been kind of a hustler.

00:56:45.300 --> 00:56:46.181
Pushed my lawnmower around

00:56:46.201 --> 00:56:47.422
the neighborhood, asked to mow lawns.

00:56:47.742 --> 00:56:48.943
Never really good at babysitting.

00:56:49.443 --> 00:56:50.043
Wasn't my thing.

00:56:50.583 --> 00:56:52.264
But yeah,

00:56:52.324 --> 00:56:54.407
so it was no big deal for me to like,

00:56:54.786 --> 00:56:55.108
I don't know.

00:56:55.168 --> 00:56:56.389
I'm a risk taker too.

00:56:56.489 --> 00:56:57.088
It is what it is.

00:56:58.590 --> 00:56:59.150
Well, that's what it takes.

00:56:59.170 --> 00:57:00.271
You have to be willing to do that.

00:57:00.972 --> 00:57:01.192
Yeah.

00:57:01.672 --> 00:57:01.793
Yeah.

00:57:02.775 --> 00:57:03.376
For the people that have

00:57:03.416 --> 00:57:04.536
failed in junk removal or

00:57:04.635 --> 00:57:06.936
are currently failing, it's like,

00:57:07.117 --> 00:57:07.956
figure it the fuck out.

00:57:08.717 --> 00:57:10.318
And I've been really,

00:57:10.338 --> 00:57:11.277
really high in this business.

00:57:11.577 --> 00:57:12.038
I've been really,

00:57:12.077 --> 00:57:12.898
really low in this business.

00:57:13.217 --> 00:57:15.139
We had a shit month last month.

00:57:15.179 --> 00:57:15.818
We did, right?

00:57:15.858 --> 00:57:16.318
Here I am.

00:57:16.659 --> 00:57:17.639
I got a fucking podcast.

00:57:17.659 --> 00:57:18.619
I tell the world how great

00:57:19.380 --> 00:57:19.980
this industry is.

00:57:20.000 --> 00:57:21.480
And we had a shit month last month.

00:57:21.519 --> 00:57:22.860
And it's like, okay, well,

00:57:23.001 --> 00:57:23.740
what did we learn from it?

00:57:23.880 --> 00:57:24.460
And what are we doing?

00:57:24.661 --> 00:57:26.081
Now, August, we're rocking and rolling.

00:57:26.101 --> 00:57:28.001
So all the things that went wrong in July,

00:57:28.222 --> 00:57:29.422
they're going well in August, right?

00:57:29.942 --> 00:57:31.163
We've been struggling with employees.

00:57:31.342 --> 00:57:31.882
Now the last...

00:57:32.563 --> 00:57:33.103
We got one.

00:57:33.862 --> 00:57:35.063
We got two really good hires.

00:57:35.103 --> 00:57:35.603
And guess what?

00:57:35.643 --> 00:57:36.324
They got buddies.

00:57:36.384 --> 00:57:36.864
So it's like, oh,

00:57:36.963 --> 00:57:39.704
now we're now we're on

00:57:39.784 --> 00:57:40.704
track for that again.

00:57:40.784 --> 00:57:41.864
So that's the thing.

00:57:41.905 --> 00:57:42.885
It's like you got to you got

00:57:42.905 --> 00:57:44.865
to thrive in those options.

00:57:44.885 --> 00:57:44.945
Now,

00:57:44.965 --> 00:57:46.525
the other thing that you said that was

00:57:46.585 --> 00:57:47.565
interesting is and this is

00:57:47.606 --> 00:57:49.867
where a lot of junk companies fail.

00:57:49.907 --> 00:57:50.806
And that's why this guy hit

00:57:50.827 --> 00:57:51.567
me up this morning.

00:57:51.626 --> 00:57:52.766
I owe him a text message back.

00:57:53.126 --> 00:57:54.126
He's like, I'm looking for advice.

00:57:54.166 --> 00:57:55.367
I was like, well, what's the question?

00:57:55.407 --> 00:57:55.708
He goes, well,

00:57:55.728 --> 00:57:56.547
I don't really have a question.

00:57:57.047 --> 00:57:58.628
Well, I really can't give advice.

00:57:59.068 --> 00:57:59.228
Right.

00:57:59.248 --> 00:58:00.369
So one thing you said was I

00:58:00.389 --> 00:58:03.070
had a very clear thing within five years,

00:58:03.391 --> 00:58:04.210
we are not going to be an

00:58:04.271 --> 00:58:05.150
owner centric business.

00:58:05.731 --> 00:58:05.931
Right.

00:58:05.992 --> 00:58:06.172
Right.

00:58:06.731 --> 00:58:07.931
And then, okay, well, there it is.

00:58:07.972 --> 00:58:09.532
That's the, that's the thing.

00:58:09.612 --> 00:58:10.452
What's the thing.

00:58:10.532 --> 00:58:11.353
What's the goal.

00:58:11.653 --> 00:58:12.574
What's the end state.

00:58:12.614 --> 00:58:12.793
Right.

00:58:13.474 --> 00:58:14.335
Happy junk removal.

00:58:14.655 --> 00:58:16.076
I can't, I do not recall his name.

00:58:16.115 --> 00:58:16.715
Fucking good dude.

00:58:16.735 --> 00:58:17.476
I had him on a couple months

00:58:17.496 --> 00:58:18.876
ago and his thing was like, yeah,

00:58:18.896 --> 00:58:19.717
I want to run two trucks.

00:58:20.016 --> 00:58:22.237
Like his son's company is outpacing him.

00:58:22.257 --> 00:58:23.739
It's like, well, his son's, you know,

00:58:23.739 --> 00:58:25.259
25 years junior and has

00:58:25.338 --> 00:58:26.300
different aspirations.

00:58:26.559 --> 00:58:26.739
Right.

00:58:26.860 --> 00:58:29.121
So his thing is keep my cogs really,

00:58:29.141 --> 00:58:30.440
really low and run my two

00:58:30.481 --> 00:58:31.762
trucks in my community.

00:58:32.481 --> 00:58:32.782
Good.

00:58:33.001 --> 00:58:34.682
Like that's his thing.

00:58:34.762 --> 00:58:35.543
I don't give a shit what

00:58:35.563 --> 00:58:36.402
your North Star is.

00:58:36.682 --> 00:58:37.903
So for the guys that are out there,

00:58:37.923 --> 00:58:38.744
they're like, oh,

00:58:38.784 --> 00:58:39.985
I'm just running a drunk world company.

00:58:40.005 --> 00:58:40.425
It's like, well,

00:58:40.445 --> 00:58:41.144
what does that mean to you?

00:58:42.266 --> 00:58:42.427
Right.

00:58:42.447 --> 00:58:43.206
Like what's the goal?

00:58:43.286 --> 00:58:44.588
So here I'll throw it out there.

00:58:44.628 --> 00:58:45.288
AJ, AJ,

00:58:45.708 --> 00:58:47.788
AJ's removal service or ANJ's

00:58:47.847 --> 00:58:48.507
removal service that

00:58:48.527 --> 00:58:49.208
they've been watching us

00:58:49.568 --> 00:58:50.088
for a while here.

00:58:50.108 --> 00:58:50.628
Nine minutes late.

00:58:50.648 --> 00:58:51.768
He's been on most of the show.

00:58:51.809 --> 00:58:51.969
Right.

00:58:52.608 --> 00:58:54.289
I'm looking for this one.

00:58:54.309 --> 00:58:56.730
Like my challenge to you, Eddie,

00:58:56.789 --> 00:58:57.851
everybody else that's listening live.

00:58:57.871 --> 00:58:58.010
Right.

00:58:58.190 --> 00:58:59.550
What is what's your North Star?

00:59:01.291 --> 00:59:01.471
Right.

00:59:02.132 --> 00:59:03.632
Why are you doing what you're doing?

00:59:04.588 --> 00:59:05.387
What's the end state?

00:59:05.547 --> 00:59:06.728
Like pick something.

00:59:07.288 --> 00:59:08.489
Hey, I want to make this many dollars.

00:59:08.528 --> 00:59:09.829
Hey, I want to take this many vacations,

00:59:09.849 --> 00:59:09.969
right?

00:59:10.148 --> 00:59:11.128
You said from day one, hey,

00:59:11.148 --> 00:59:12.548
we're not compromising our vacation.

00:59:13.010 --> 00:59:13.989
And I got to pay myself

00:59:14.030 --> 00:59:15.269
within a reasonable amount of time.

00:59:15.329 --> 00:59:15.789
All right.

00:59:15.809 --> 00:59:16.030
12 months.

00:59:16.070 --> 00:59:16.269
Cool.

00:59:16.449 --> 00:59:17.210
You got it done in 10.

00:59:17.690 --> 00:59:18.090
All right.

00:59:18.110 --> 00:59:18.190
Yeah.

00:59:18.210 --> 00:59:19.471
I mean, I think.

00:59:19.490 --> 00:59:20.030
Because you're running a

00:59:20.070 --> 00:59:21.371
junkable company to run it.

00:59:21.431 --> 00:59:21.650
Guess what?

00:59:21.670 --> 00:59:22.471
You're going to run one.

00:59:22.530 --> 00:59:22.710
Yeah.

00:59:23.090 --> 00:59:23.771
And eventually that company

00:59:23.791 --> 00:59:24.371
is going to be running you.

00:59:24.851 --> 00:59:25.831
Because you're not deciding

00:59:25.851 --> 00:59:26.371
what it looks like.

00:59:27.032 --> 00:59:28.911
I think there's a quote from a book,

00:59:28.931 --> 00:59:30.012
maybe the E-Myth or something.

00:59:30.052 --> 00:59:30.512
They always say,

00:59:30.572 --> 00:59:31.713
start with the end in mind.

00:59:32.518 --> 00:59:33.659
And then fill in the gap.

00:59:34.079 --> 00:59:34.699
Who says that?

00:59:35.141 --> 00:59:35.762
Stephen Covey,

00:59:35.782 --> 00:59:37.302
Seven Habits of Highly Effective People.

00:59:37.322 --> 00:59:37.724
There you go.

00:59:37.764 --> 00:59:38.965
Again, with the end state in mind.

00:59:39.005 --> 00:59:39.666
So Stephen Covey.

00:59:39.686 --> 00:59:40.065
Exactly.

00:59:40.606 --> 00:59:41.206
Seven Habits,

00:59:41.668 --> 00:59:42.829
one of the first books I ever

00:59:42.909 --> 00:59:44.650
read on self-development.

00:59:44.871 --> 00:59:45.552
Love that book.

00:59:46.032 --> 00:59:47.614
The two, I remember I read the book.

00:59:49.376 --> 00:59:50.797
And we had to do a book report.

00:59:50.838 --> 00:59:52.139
And we had to pick our top two habits.

00:59:52.798 --> 00:59:53.358
I read the book.

00:59:53.800 --> 00:59:55.320
Let's say the presentation was Wednesday.

00:59:55.541 --> 00:59:56.561
I read the book Tuesday night.

00:59:57.061 --> 00:59:58.041
And I wrote my paper

00:59:58.541 --> 01:00:00.244
Wednesday at 3 o'clock, 4 o'clock.

01:00:00.284 --> 01:00:01.244
And the presentation's at 6.

01:00:02.204 --> 01:00:03.746
And I remember I wrote the

01:00:03.766 --> 01:00:05.407
presentation real half-assed.

01:00:06.186 --> 01:00:07.788
The thing is I picked two, right?

01:00:07.807 --> 01:00:08.628
Which was begin with the end

01:00:08.648 --> 01:00:09.807
state of mind and sharpen the saw.

01:00:11.768 --> 01:00:12.108
Offhand,

01:00:12.128 --> 01:00:12.809
I can't tell you what the other

01:00:12.829 --> 01:00:13.449
five habits are.

01:00:13.929 --> 01:00:14.650
And I can tell you those

01:00:14.670 --> 01:00:15.570
were the two I picked out

01:00:15.610 --> 01:00:16.829
of there because they resonated with me.

01:00:17.190 --> 01:00:18.251
And now in retrospect,

01:00:18.311 --> 01:00:19.070
they are the two that I

01:00:20.070 --> 01:00:22.271
focus on the absolute most, right?

01:00:22.512 --> 01:00:23.052
Sharpen the saw.

01:00:23.351 --> 01:00:24.672
I learned things last week

01:00:24.713 --> 01:00:25.793
from the podcast that I

01:00:25.833 --> 01:00:26.713
implemented in my business.

01:00:27.112 --> 01:00:28.454
I learned things two weeks

01:00:28.534 --> 01:00:30.134
ago from Barry that I'm

01:00:30.173 --> 01:00:32.054
putting into my business, right?

01:00:32.114 --> 01:00:32.295
Why?

01:00:32.315 --> 01:00:32.914
Because this is...

01:00:33.315 --> 01:00:35.016
I can say unequivocally one

01:00:35.056 --> 01:00:36.217
hour every single week,

01:00:36.557 --> 01:00:37.498
I am sharpening the saw as

01:00:37.539 --> 01:00:38.119
a business owner.

01:00:38.721 --> 01:00:39.842
I am sitting here having a

01:00:40.001 --> 01:00:41.764
business conversation on my

01:00:41.824 --> 01:00:43.804
business to be better in this industry.

01:00:44.485 --> 01:00:46.047
And so I'm continually sharpening the saw.

01:00:46.268 --> 01:00:46.949
And I'm beginning with the

01:00:46.989 --> 01:00:47.809
end state in mind, right?

01:00:47.909 --> 01:00:48.570
What is the goal?

01:00:48.630 --> 01:00:50.132
My goal is to impact the

01:00:50.152 --> 01:00:51.773
junk rule industry in a positive way,

01:00:52.193 --> 01:00:53.934
wherein more and more people

01:00:54.775 --> 01:00:55.737
Our sorting material,

01:00:55.996 --> 01:00:57.117
storing it and shipping it,

01:00:57.378 --> 01:00:58.759
keep it out of the landfill.

01:00:58.798 --> 01:00:59.619
You grew up with that

01:00:59.860 --> 01:01:01.221
because it was under my model.

01:01:01.621 --> 01:01:02.561
Most junk removal companies

01:01:02.581 --> 01:01:04.083
don't do that or know that.

01:01:04.744 --> 01:01:07.106
And so when I can pass that information on,

01:01:07.405 --> 01:01:08.487
then people are more apt.

01:01:09.086 --> 01:01:10.307
It's not a desire gap.

01:01:10.367 --> 01:01:11.188
It's a knowledge gap.

01:01:11.268 --> 01:01:13.670
So my goal is to close the gap.

01:01:14.530 --> 01:01:14.731
Yeah, 100%.

01:01:14.851 --> 01:01:15.012
I agree.

01:01:16.641 --> 01:01:17.902
Anyways, now I'm all fired up.

01:01:18.302 --> 01:01:19.061
It's been an hour.

01:01:19.302 --> 01:01:20.623
Carol, let's get to the big finish.

01:01:21.264 --> 01:01:22.543
What has been your top

01:01:22.563 --> 01:01:24.385
takeaway from today's very

01:01:24.405 --> 01:01:25.085
entertaining show?

01:01:26.766 --> 01:01:27.367
Oh, my goodness.

01:01:27.407 --> 01:01:29.228
Top takeaway is just, you know,

01:01:29.288 --> 01:01:31.128
set your goals and know

01:01:31.148 --> 01:01:32.510
what you want in this business,

01:01:32.610 --> 01:01:35.271
and you can definitely be successful.

01:01:35.291 --> 01:01:35.550
You know,

01:01:35.851 --> 01:01:38.132
people like to say that the junk

01:01:38.152 --> 01:01:39.333
removal business is slow or

01:01:39.393 --> 01:01:40.273
it's going – whatever.

01:01:40.293 --> 01:01:42.255
The junk removal – junk's

01:01:42.295 --> 01:01:43.016
always going to be there.

01:01:43.596 --> 01:01:43.775
Yep.

01:01:44.619 --> 01:01:46.601
Just have your goals and

01:01:46.721 --> 01:01:47.360
know what you want.

01:01:48.362 --> 01:01:49.603
Yeah, as long as we have capitalism,

01:01:49.643 --> 01:01:50.304
we'll have junk.

01:01:52.425 --> 01:01:56.168
My top takeaway is for you and I,

01:01:56.208 --> 01:01:58.550
where we've had a storied

01:01:58.610 --> 01:02:01.092
past over seven years, right?

01:02:01.632 --> 01:02:03.914
And what resonates with me

01:02:04.074 --> 01:02:06.657
is this too shall pass.

01:02:07.949 --> 01:02:08.130
Right.

01:02:08.250 --> 01:02:09.251
We've had good times.

01:02:09.291 --> 01:02:10.251
We've had bad times.

01:02:10.351 --> 01:02:10.550
Right.

01:02:10.851 --> 01:02:11.831
This too shall pass.

01:02:11.871 --> 01:02:13.152
And as business owners,

01:02:13.652 --> 01:02:14.913
often to your point, right,

01:02:14.932 --> 01:02:16.014
we get stuck in the day to

01:02:16.034 --> 01:02:17.134
day and forget why we got

01:02:17.153 --> 01:02:18.114
into this shit in the first place.

01:02:19.014 --> 01:02:19.175
Right.

01:02:19.275 --> 01:02:20.416
And why you get in is not

01:02:20.456 --> 01:02:21.695
nearly as important as why

01:02:21.755 --> 01:02:22.376
are you still in.

01:02:23.317 --> 01:02:24.617
And so for everybody, right,

01:02:24.677 --> 01:02:26.197
when it's humming and

01:02:26.338 --> 01:02:27.259
rocking and rolling and

01:02:27.278 --> 01:02:28.539
things are kicking ass, remember,

01:02:29.018 --> 01:02:29.800
this too shall pass.

01:02:30.898 --> 01:02:33.143
And when it's a struggle, right?

01:02:33.764 --> 01:02:34.043
Remember,

01:02:34.063 --> 01:02:35.547
you reached out to me maybe a couple,

01:02:35.586 --> 01:02:36.047
three years ago.

01:02:36.067 --> 01:02:37.128
We hadn't talked in like a year.

01:02:37.148 --> 01:02:39.873
And you're like, hey, I need some advice.

01:02:39.893 --> 01:02:40.614
I don't even know if you'll

01:02:40.634 --> 01:02:41.295
pick up the phone

01:02:42.759 --> 01:02:43.259
please call.

01:02:43.539 --> 01:02:44.480
And like, I called him, he was like, Hey,

01:02:44.500 --> 01:02:44.980
what's going on?

01:02:45.280 --> 01:02:45.380
Right.

01:02:45.400 --> 01:02:46.360
And we picked up, like,

01:02:46.380 --> 01:02:47.420
we had never missed a beat.

01:02:47.820 --> 01:02:47.960
Right.

01:02:48.001 --> 01:02:48.440
It's like, got it.

01:02:48.541 --> 01:02:48.880
Whatever.

01:02:49.141 --> 01:02:50.442
Like I was already,

01:02:50.461 --> 01:02:51.282
I already forgot why we

01:02:51.302 --> 01:02:52.402
were mad at each other kind of thing.

01:02:52.583 --> 01:02:54.083
You know, it's like, Hey, right.

01:02:54.163 --> 01:02:54.983
This too shall pass.

01:02:55.023 --> 01:02:55.884
Whatever it was like,

01:02:56.003 --> 01:02:57.304
here's another entrepreneur in need.

01:02:57.764 --> 01:02:58.744
And I'm so glad a couple of

01:02:58.764 --> 01:02:59.545
weeks ago when you reached out to me,

01:02:59.565 --> 01:03:00.545
it was like, Hey, I'll be on a podcast.

01:03:00.565 --> 01:03:01.286
I'm like, yeah, let's do this.

01:03:01.865 --> 01:03:02.025
Right.

01:03:02.045 --> 01:03:03.065
Because there's some nugget.

01:03:03.547 --> 01:03:03.706
Right.

01:03:04.467 --> 01:03:05.567
I've never sold a junk

01:03:05.586 --> 01:03:06.507
removal company like you did.

01:03:06.527 --> 01:03:07.527
So it's like, oh, that's interesting.

01:03:07.568 --> 01:03:08.347
OK, owner centric.

01:03:08.367 --> 01:03:08.608
Got it.

01:03:08.628 --> 01:03:09.829
Got an operations person.

01:03:09.869 --> 01:03:10.409
Take six months.

01:03:10.889 --> 01:03:12.070
I've learned things along the way.

01:03:12.309 --> 01:03:13.190
And I know our listeners

01:03:13.230 --> 01:03:13.751
have learned things.

01:03:13.791 --> 01:03:14.971
And that's the most important thing.

01:03:15.010 --> 01:03:15.170
Right.

01:03:15.210 --> 01:03:16.431
So this too shall pass.

01:03:16.472 --> 01:03:17.492
Whatever you're going through in life,

01:03:17.911 --> 01:03:19.413
good, bad or indifferent, positive,

01:03:19.452 --> 01:03:19.753
negative,

01:03:19.773 --> 01:03:20.952
however spin you want to put on it.

01:03:21.552 --> 01:03:23.753
Know that your state today

01:03:23.833 --> 01:03:24.875
is only temporary.

01:03:25.775 --> 01:03:26.655
With that, Carol,

01:03:26.695 --> 01:03:27.956
any last words for our audience?

01:03:29.398 --> 01:03:31.139
No, I mean, just, yeah, like you said,

01:03:31.179 --> 01:03:32.121
I'd like to see other junk

01:03:32.141 --> 01:03:33.302
removal professionals

01:03:33.581 --> 01:03:36.163
succeed and reach their goals.

01:03:36.242 --> 01:03:37.603
And I'd love to, you know,

01:03:38.625 --> 01:03:39.905
if I could put out any more

01:03:39.965 --> 01:03:41.887
words of advice on how to sell a business,

01:03:41.907 --> 01:03:42.666
I'd have to really think

01:03:42.827 --> 01:03:43.887
more on it because it's one

01:03:43.907 --> 01:03:44.867
of those things that you do

01:03:44.947 --> 01:03:46.648
it and then it's over and

01:03:46.668 --> 01:03:48.190
you're glad it's over when it's over.

01:03:48.210 --> 01:03:49.251
But yeah,

01:03:49.710 --> 01:03:50.952
it took me a while to even really

01:03:50.972 --> 01:03:51.811
want to talk about it.

01:03:51.893 --> 01:03:52.873
So I know you've been

01:03:52.913 --> 01:03:53.693
talking about it for a

01:03:53.733 --> 01:03:55.074
while and you're asking me

01:03:55.094 --> 01:03:55.715
to be on the show.

01:03:55.795 --> 01:03:57.335
And so here I am.

01:03:58.157 --> 01:03:59.237
Here we are.

01:03:59.297 --> 01:04:00.097
Thanks for having me.

01:04:00.518 --> 01:04:01.119
Now we go, right?

01:04:01.139 --> 01:04:03.239
It's all part of the decompression.

01:04:03.920 --> 01:04:04.480
Exactly.

01:04:04.500 --> 01:04:05.240
There you go.

01:04:05.260 --> 01:04:06.782
All right.

01:04:06.842 --> 01:04:09.003
Well, on behalf of Carol, our guest,

01:04:09.143 --> 01:04:10.824
Taylor, our producer, I'm Andy Wines,

01:04:10.864 --> 01:04:12.184
and this has been another riveting,

01:04:12.525 --> 01:04:14.186
amazing week of the Trash

01:04:14.266 --> 01:04:15.867
Talk Business Podcast.

01:04:15.907 --> 01:04:16.907
Coming up next week,

01:04:16.987 --> 01:04:17.967
I didn't even pull up my notes.

01:04:18.885 --> 01:04:20.626
So we'll use a little filibuster here.

01:04:21.347 --> 01:04:22.126
Get Jobber.

01:04:22.166 --> 01:04:22.547
Here we go.

01:04:22.567 --> 01:04:23.768
I haven't shut out a Jobber.

01:04:23.827 --> 01:04:24.429
I got a Jobber.

01:04:24.509 --> 01:04:24.829
Jobber.

01:04:25.228 --> 01:04:26.230
Jobber, Jobber, Jobber.

01:04:26.409 --> 01:04:27.891
I love me some Jobber.

01:04:27.971 --> 01:04:28.992
Filibuster.

01:04:29.612 --> 01:04:29.952
Also, Carol.

01:04:29.972 --> 01:04:30.572
We use Jobber.

01:04:30.592 --> 01:04:31.992
Yes, you use Jobber.

01:04:32.434 --> 01:04:34.434
Yeah, for Paul's business, we do.

01:04:34.454 --> 01:04:34.574
Right.

01:04:34.614 --> 01:04:36.115
You use something else and you hated it.

01:04:37.277 --> 01:04:38.378
So we use Vonigo.

01:04:38.398 --> 01:04:39.378
There we go.

01:04:39.398 --> 01:04:41.159
I'm not going to say I hated it.

01:04:41.840 --> 01:04:42.699
I didn't hate Vonigo.

01:04:42.719 --> 01:04:43.260
I hated Workies.

01:04:43.280 --> 01:04:44.742
Oh, that's what it was.

01:04:44.762 --> 01:04:45.961
I hated Housecall Pro.

01:04:46.103 --> 01:04:47.824
I hated Dumpster Rental Systems.

01:04:47.844 --> 01:04:48.224
Yeah.

01:04:48.983 --> 01:04:50.164
Uh, I tried them all.

01:04:50.864 --> 01:04:51.284
I'll tell you.

01:04:51.784 --> 01:04:52.045
Okay.

01:04:52.065 --> 01:04:52.485
So there you go.

01:04:52.545 --> 01:04:54.086
I knew there was one you despise.

01:04:54.146 --> 01:04:55.047
Cause you're like a dumpster

01:04:55.068 --> 01:04:55.809
metal systems.

01:04:56.208 --> 01:04:56.730
I hated it.

01:04:57.230 --> 01:04:58.190
Um, there was another one.

01:04:58.251 --> 01:04:59.271
I can't remember the name of it.

01:04:59.291 --> 01:05:00.532
It was like kind of a new

01:05:00.652 --> 01:05:01.713
one and I kind of liked it,

01:05:01.733 --> 01:05:03.114
but they weren't fully developed yet,

01:05:03.954 --> 01:05:04.516
but yeah.

01:05:05.934 --> 01:05:06.614
All right.

01:05:06.755 --> 01:05:06.954
All right.

01:05:07.054 --> 01:05:07.976
Next week, coming up,

01:05:08.516 --> 01:05:11.619
we have Ronnie from Spear Crest Digital,

01:05:11.659 --> 01:05:12.980
and we're going to be talking marketing.

01:05:13.300 --> 01:05:14.181
A lot of times our marketing

01:05:14.240 --> 01:05:15.061
episodes are some of our

01:05:15.101 --> 01:05:16.682
best episodes because we

01:05:16.722 --> 01:05:17.563
all need the phone to ring.

01:05:17.802 --> 01:05:18.804
So coming up next week,

01:05:19.023 --> 01:05:21.706
Ronnie with Spear Crest Digital,

01:05:22.126 --> 01:05:23.987
and we'll be talking marketing.

01:05:24.027 --> 01:05:25.389
I imagine digital marketing, click,

01:05:25.949 --> 01:05:26.951
all that good fun stuff.

01:05:26.971 --> 01:05:29.152
So I already said who we're on behalf of.

01:05:29.353 --> 01:05:30.452
Jobber, jobber, jobber,

01:05:30.512 --> 01:05:31.173
all the good things.

01:05:31.233 --> 01:05:31.753
I'm Andy Wine.

01:05:31.773 --> 01:05:32.594
She's Carol Taylor.

01:05:32.655 --> 01:05:33.135
Boom, done.

01:05:33.476 --> 01:05:34.896
We will see you next week.

01:05:38.851 --> 01:05:39.592
Thanks for listening.

01:05:40.052 --> 01:05:41.594
Tap subscribe or follow to

01:05:41.614 --> 01:05:42.755
get the latest episode.

01:05:43.034 --> 01:05:44.516
And if you enjoyed this episode,

01:05:44.657 --> 01:05:45.438
be sure to leave us a

01:05:45.518 --> 01:05:47.159
review and tell a friend to listen.

01:05:47.659 --> 01:05:48.260
To learn more,

01:05:48.561 --> 01:05:51.164
visit trashtalkbusinesspodcast.com.

01:05:51.664 --> 01:05:52.005
Bye now.