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On the show today is a long time friend of the show, Carol Vaillancourt, who recently exited her junk removal company to tell us why she started and why she got out, along with the lessons learned.
Learn more: https://canvasrebel.com/meet-carol-vaillancourt/
Experience Jobber for yourself, tell them Andy sent ya: https://go.getjobber.com/CamoCrewJunkRemoval
Watch This Episode: https://www.youtube.com/watch?v=mqpT1PWGGxs
Subscribe on YouTube:
https://www.youtube.com/@trashtalkbusinesspodcast
-------
Listen in as industry expert Andy Weins of Camo Crew Junk Removal, and guests, break it down for you.
Join our VIP Listeners Group: https://www.facebook.com/groups/trashtalkbusinessowners
Connect with Andy: https://www.linkedin.com/in/andyweins/
Get Andy's Book: https://a.co/d/9uIApkU
WEBVTT
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There we go.
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Here we are,
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episode 119 of the Trash Talk
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Business Podcast.
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Boys and girls, ladies and gentlemen,
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everybody in between,
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this is our opportunity to grow, scale,
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and build our junk removal dreams.
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So whether you're in junk removal, hauling,
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landscaping, cleaning, hell, remodeling,
00:00:21.425 --> 00:00:22.227
whatever you're into,
00:00:22.626 --> 00:00:23.568
this is the place to come
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to learn about how your
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fellow home service
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professionals get it done
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week in and week out.
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As always, I'm your host, Annie Wines,
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and I'm joined this week by a friend,
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former employee, business partner,
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all of the above.
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I think I slept in her basement one time.
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Carol Valancourt,
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who has recently exited the
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junk removal industry,
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is going to come and share
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her knowledge and wisdom of
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the seven years?
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Seven years.
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Seven years in junk removal,
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years in marketing, years in the Army.
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There you go.
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There's your fucking intro.
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Carol, take it away.
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All right.
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Good evening, everyone.
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Like Andy said,
00:01:02.759 --> 00:01:06.222
it's been seven years since
00:01:06.382 --> 00:01:08.025
I got involved in junk removal,
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thanks to Andy.
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So I don't know if I should
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thank him or not.
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Some days I curse his name,
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but most of the days it was good.
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So what was it?
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2018,
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I think we started out in Madison and
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we opened up in Madison.
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You and I met in 17.
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Right,
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at the Veterans Chamber of Commerce.
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Which I was kicked out of eventually.
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And now I'm back.
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Full send.
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Yeah, they called me up.
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They called me up like six,
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eight months ago, and they're like, hey,
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you used to be part of the
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Veterans Chamber.
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Now you're not.
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What happened?
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I go, I had an opinion.
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Other people didn't like it.
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So for all of our listeners out there,
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I definitely had the end of the earth,
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like what the fuck did I do
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in business to get kicked
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out of a chamber?
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And then it turns out,
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uh, you know, it's a badge of honor.
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So here we are get kicked
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out of a chamber.
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No big deal.
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You know,
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I feel like that's something only
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you could do, but, um, you know,
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I've been kicked out.
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I've been kicked out of two actually.
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So like I said, you know, there's that,
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there's that shitty,
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there's an old shitty joke.
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Like I would never be part
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of an organization that
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would have me as a member, you know?
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And it's like, well,
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Here we are.
00:02:20.770 --> 00:02:22.612
I got kicked out of the veterans chamber.
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And then I also got kicked
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out of the contractors networking
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Association, the CNA,
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Contractors Network Association,
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which was like a monthly go
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to BW3s and eat wings and
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do business-y type stuff.
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And it was hosted by a guy
00:02:40.519 --> 00:02:41.479
from Action Coach who was
00:02:41.520 --> 00:02:43.180
like Action Coach-y oriented.
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Also, BW3s, let's talk about this.
00:02:46.901 --> 00:02:47.661
Culturally,
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a lot of people don't call it BW3s,
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right?
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It's Buffalo Wild Wings or BWs.
00:02:53.282 --> 00:02:54.102
I've always called it BW3s.
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I think that might be a Wisconsin thing.
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Um, it used to be Buffalo wings,
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Rex and wraps.
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That's where the three comes from.
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A lot of people don't know that they,
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they call it BW threes and
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they don't know why.
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Yeah.
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I,
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I don't think anyone else calls it that
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outside of Wisconsin.
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There's a lot of stuff that, you know,
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if you get out of Wisconsin,
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people don't know what
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you're talking about.
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Um,
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But anyhow.
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That's fine.
00:03:19.649 --> 00:03:21.330
I thought everyone called it BW3s.
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And then, yes, in the military,
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as I've traveled, people are like,
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B-dubs?
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I'm like, yeah, BW3s, right?
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And I never knew what a BW3 was.
00:03:27.975 --> 00:03:29.157
I was like, I don't know what a BW3 is.
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I don't know why it's three.
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Yeah, so.
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Yeah, I Googled that years ago.
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It's not like I was like
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this wealth of fucking
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Jeopardy knowledge.
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I was like,
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I don't know why I call it BW3s.
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Like, why do I call it BW3s?
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And then we competed for the fucking win.
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Here we go.
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I didn't even know people
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went there anymore.
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I'll be honest.
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Wikipedia?
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No.
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Oh, yeah.
00:03:49.212 --> 00:03:49.614
B-Dubs.
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Correct.
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I haven't been there in years.
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It's terrible.
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Also, actually, shout out.
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I'm going to look this place up.
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Last week, I was in... Oh,
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Taylor just put Wally World.
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Also, I didn't know what Wally World...
00:04:04.681 --> 00:04:05.703
I didn't know that either.
00:04:05.983 --> 00:04:06.943
Somebody said they went to
00:04:06.983 --> 00:04:07.903
Wally world for something.
00:04:07.924 --> 00:04:09.425
I'm like, what the F is a Wally world?
00:04:09.905 --> 00:04:10.044
Yep.
00:04:10.085 --> 00:04:10.705
Walmart.
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Yeah.
00:04:11.325 --> 00:04:12.967
That's what it was when I was at a,
00:04:12.986 --> 00:04:14.167
so this is like 20 years ago,
00:04:14.187 --> 00:04:15.728
I was at basic training and
00:04:15.747 --> 00:04:16.447
we had our one,
00:04:16.487 --> 00:04:17.869
we had our like four hour
00:04:17.928 --> 00:04:19.509
pass or what our overnight pass,
00:04:19.550 --> 00:04:20.531
I think between basic and AIT.
00:04:20.591 --> 00:04:21.750
And they're like, yeah,
00:04:21.771 --> 00:04:22.672
you have an overnight pass.
00:04:22.692 --> 00:04:23.591
Like you can go to Wally world.
00:04:23.612 --> 00:04:24.112
And I was like, Oh,
00:04:24.132 --> 00:04:25.192
what is this magical place?
00:04:25.552 --> 00:04:26.494
And then Walmart.
00:04:27.764 --> 00:04:29.947
Still kind of magical at the end of basic.
00:04:30.548 --> 00:04:30.869
There we go.
00:04:31.069 --> 00:04:31.430
Let's be real.
00:04:31.449 --> 00:04:31.870
The other thing is,
00:04:32.130 --> 00:04:34.814
a Walmart outside of basic trading land,
00:04:34.834 --> 00:04:35.355
because that's what they
00:04:35.375 --> 00:04:36.677
call Fort Letterwood,
00:04:37.137 --> 00:04:37.978
it feels like you're still
00:04:38.019 --> 00:04:38.720
in the military.
00:04:38.839 --> 00:04:40.021
Because I was scared
00:04:40.062 --> 00:04:41.362
shitless walking around like, oh,
00:04:41.382 --> 00:04:42.404
I'm going to get yelled at for something.
00:04:42.584 --> 00:04:44.026
Like, obviously,
00:04:44.326 --> 00:04:45.067
I'm doing something wrong.
00:04:46.089 --> 00:04:47.911
Well, and to be fair, when you leave,
00:04:49.334 --> 00:04:50.815
there's nothing else there, right?
00:04:50.875 --> 00:04:51.016
I mean,
00:04:51.036 --> 00:04:51.937
you're going to Walmart and
00:04:51.997 --> 00:04:53.278
everybody else is going to be military.
00:04:53.298 --> 00:04:54.980
No, strip clubs, pawn shops,
00:04:55.420 --> 00:04:56.523
car dealerships, Wally World.
00:04:56.942 --> 00:04:58.285
Wally World,
00:04:58.324 --> 00:04:59.547
the least chance of getting in trouble.
00:05:00.276 --> 00:05:00.735
Yeah.
00:05:00.836 --> 00:05:01.956
If you go to Fort Letterwood now,
00:05:01.997 --> 00:05:03.677
they have this tap room
00:05:03.718 --> 00:05:05.978
that has like over 100 beers on tap.
00:05:06.418 --> 00:05:07.639
So it is actually pretty cool.
00:05:08.319 --> 00:05:09.341
That's the only thing the
00:05:09.360 --> 00:05:10.281
only thing I know about that.
00:05:10.761 --> 00:05:12.822
But anyhow, so let's go back.
00:05:12.862 --> 00:05:13.663
What, 2017?
00:05:14.103 --> 00:05:14.483
So 2017.
00:05:15.624 --> 00:05:15.884
Yep.
00:05:16.064 --> 00:05:16.963
So you were working.
00:05:17.764 --> 00:05:20.005
You were owned the J-Dog and
00:05:20.646 --> 00:05:22.427
you wanted to expand.
00:05:22.906 --> 00:05:25.548
And so somehow I got roped into this.
00:05:26.502 --> 00:05:29.283
And it was, it was, let's,
00:05:29.343 --> 00:05:30.404
let's tell the origin story.
00:05:30.444 --> 00:05:31.565
You were working for a mark.
00:05:31.605 --> 00:05:32.786
You had your own marketing company.
00:05:32.985 --> 00:05:33.166
Yup.
00:05:33.226 --> 00:05:33.547
So I,
00:05:33.726 --> 00:05:35.148
so I had been working full-time for
00:05:35.168 --> 00:05:36.108
the army in 2017.
00:05:36.108 --> 00:05:39.850
And then I decided to leave that.
00:05:39.990 --> 00:05:40.071
I,
00:05:40.372 --> 00:05:42.333
I had a daughter and it was taking up
00:05:42.372 --> 00:05:43.954
way too much time and I
00:05:43.994 --> 00:05:44.935
just didn't really want to
00:05:44.954 --> 00:05:46.095
do full-time army anymore.
00:05:46.475 --> 00:05:47.115
Still in the army,
00:05:47.196 --> 00:05:48.656
still love the part-time army.
00:05:49.317 --> 00:05:50.978
Um, but anyhow,
00:05:51.059 --> 00:05:52.579
so left that was doing my own thing,
00:05:52.620 --> 00:05:53.420
marketing stuff.
00:05:53.540 --> 00:05:53.800
And, uh,
00:05:54.553 --> 00:05:56.536
kind of, you know, it's okay.
00:05:56.615 --> 00:05:57.797
I get a little bored.
00:05:58.137 --> 00:06:00.959
I mean, working by myself, I guess.
00:06:01.720 --> 00:06:03.482
But I'm also, so anyhow,
00:06:03.682 --> 00:06:04.502
you started talking to me
00:06:04.523 --> 00:06:05.562
about the J-Dog thing.
00:06:05.622 --> 00:06:06.704
And at first I,
00:06:06.723 --> 00:06:08.725
one of the funniest things
00:06:08.786 --> 00:06:10.528
I'll never forget that I asked you,
00:06:10.608 --> 00:06:11.528
and I still can't believe
00:06:11.548 --> 00:06:12.468
to this day that I said it
00:06:12.548 --> 00:06:14.331
knowing who I am and that
00:06:14.370 --> 00:06:15.312
I've lived my whole life in
00:06:15.331 --> 00:06:16.713
the army and all that.
00:06:16.752 --> 00:06:17.434
But I don't know if you
00:06:17.454 --> 00:06:18.274
remember this question.
00:06:18.293 --> 00:06:19.896
I said, do women do this work?
00:06:20.555 --> 00:06:21.658
And you were like, yeah.
00:06:21.677 --> 00:06:22.920
And you told me about Jen in
00:06:22.961 --> 00:06:25.324
California and somebody else.
00:06:25.384 --> 00:06:25.865
And I was like,
00:06:26.949 --> 00:06:27.369
Okay.
00:06:27.408 --> 00:06:28.668
Well, I don't know about that,
00:06:28.728 --> 00:06:30.670
but so I came to your warehouse, right?
00:06:31.389 --> 00:06:34.531
And I met all the guys and I'm not,
00:06:34.690 --> 00:06:35.391
I don't know if I want to,
00:06:35.411 --> 00:06:36.610
I don't know if we should name names,
00:06:36.651 --> 00:06:37.692
but your old guy that was
00:06:37.732 --> 00:06:39.791
working in the warehouse, the Steve,
00:06:39.872 --> 00:06:43.273
Steve, Steve, he won my heart.
00:06:43.692 --> 00:06:44.913
He pulled out his little
00:06:45.512 --> 00:06:46.973
rumpled up paper out of his
00:06:47.033 --> 00:06:48.213
pocket and showed me his
00:06:48.314 --> 00:06:50.035
list of stuff he was
00:06:50.074 --> 00:06:51.074
collecting for the people
00:06:51.115 --> 00:06:52.115
that he was living with at
00:06:52.154 --> 00:06:53.514
the VA shelter.
00:06:53.535 --> 00:06:55.576
And it was like microwave, toaster oven,
00:06:56.327 --> 00:06:58.872
And I was like, uh, you know, he sold me.
00:06:58.932 --> 00:06:59.733
I'm like, Oh, you know what?
00:06:59.752 --> 00:07:00.293
That's pretty cool.
00:07:00.334 --> 00:07:00.834
Heartstrings.
00:07:01.375 --> 00:07:01.836
Yeah.
00:07:01.896 --> 00:07:02.276
Yeah.
00:07:02.336 --> 00:07:04.420
Those are the good old days.
00:07:04.721 --> 00:07:05.040
Yeah.
00:07:05.100 --> 00:07:06.744
And that's the group of guys, you know,
00:07:06.764 --> 00:07:07.605
they were, uh,
00:07:08.103 --> 00:07:09.944
what I call it, the land of misfit toys.
00:07:09.964 --> 00:07:11.346
Oh my God.
00:07:11.466 --> 00:07:13.146
Junk removal is the land of misfit toys.
00:07:13.286 --> 00:07:14.848
Well, yeah.
00:07:14.908 --> 00:07:17.009
I had a, I have an ex whenever,
00:07:17.310 --> 00:07:18.891
so whenever we started dating, she's,
00:07:18.992 --> 00:07:21.314
she would always ask me, cause this was,
00:07:21.353 --> 00:07:22.595
this was way before the podcast.
00:07:22.654 --> 00:07:23.815
And I saw people reaching out to me,
00:07:24.396 --> 00:07:25.536
you know, cause like in, when,
00:07:25.596 --> 00:07:26.117
when we were part of the
00:07:26.137 --> 00:07:26.817
franchise together,
00:07:26.937 --> 00:07:28.740
I was one of the more influential people.
00:07:29.060 --> 00:07:29.879
And so people would reach
00:07:29.920 --> 00:07:31.242
out to me weekly or shit.
00:07:31.281 --> 00:07:32.442
Fucking some guys were daily
00:07:32.523 --> 00:07:33.182
multiple times a week,
00:07:33.202 --> 00:07:34.944
at least asking me advice, how to do this,
00:07:34.964 --> 00:07:35.384
how to do that.
00:07:36.004 --> 00:07:36.406
And, um,
00:07:38.086 --> 00:07:38.947
My ex would always say,
00:07:39.689 --> 00:07:41.170
why do people get into junk removal?
00:07:41.430 --> 00:07:42.872
And she wasn't being facetious.
00:07:42.892 --> 00:07:43.713
She wasn't being mean.
00:07:43.733 --> 00:07:45.276
It's a great question.
00:07:45.475 --> 00:07:46.497
She's just like, why?
00:07:46.577 --> 00:07:48.860
Because at first, I took it like, well,
00:07:48.880 --> 00:07:50.382
what the fuck is that?
00:07:50.502 --> 00:07:51.843
She's like, no, I'm genuinely curious.
00:07:51.884 --> 00:07:53.245
I have zero desire.
00:07:53.406 --> 00:07:54.387
I put my trash in the bin,
00:07:54.406 --> 00:07:54.887
and we put it out.
00:07:54.908 --> 00:07:55.848
And then once a week, I bring it in,
00:07:55.869 --> 00:07:56.088
and like,
00:07:56.610 --> 00:07:56.970
I don't want to,
00:07:57.230 --> 00:07:58.230
I don't want to take shit to goodwill.
00:07:58.471 --> 00:07:58.670
Right.
00:07:58.711 --> 00:07:59.052
And, and,
00:07:59.232 --> 00:08:00.471
and so that's always a great question.
00:08:00.492 --> 00:08:01.932
It's like, well, why are you doing this?
00:08:01.992 --> 00:08:03.233
I had this guy hit me up this morning.
00:08:03.254 --> 00:08:04.514
He goes, Hey, I'm looking for some advice.
00:08:04.535 --> 00:08:06.016
And I go, well, what's the question,
00:08:06.156 --> 00:08:06.315
right?
00:08:06.336 --> 00:08:07.697
Like he didn't have a very good question.
00:08:08.137 --> 00:08:09.658
And, and then I'm, and my question was,
00:08:09.677 --> 00:08:10.639
what do you do full-time?
00:08:10.759 --> 00:08:11.619
And my one, like,
00:08:11.699 --> 00:08:12.680
why are you doing junk and move?
00:08:12.699 --> 00:08:14.500
Like you're looking for advice.
00:08:14.521 --> 00:08:15.100
I got to know where your
00:08:15.120 --> 00:08:15.682
starting point is.
00:08:15.742 --> 00:08:16.802
Yeah.
00:08:16.862 --> 00:08:17.682
A hundred percent.
00:08:18.043 --> 00:08:19.663
Well, for me, you know, I,
00:08:20.064 --> 00:08:20.824
I was looking for something
00:08:20.845 --> 00:08:22.646
different to do and it was
00:08:22.665 --> 00:08:23.665
kind of a natural fit.
00:08:23.725 --> 00:08:25.466
I'm a logistics officer in the army.
00:08:25.608 --> 00:08:26.348
And I thought, well,
00:08:26.963 --> 00:08:28.264
know I can run a bunch of
00:08:28.303 --> 00:08:29.906
trucks across a desert or
00:08:30.245 --> 00:08:31.646
put together 170 vehicle
00:08:31.706 --> 00:08:33.028
convoy I can probably
00:08:33.067 --> 00:08:34.470
manage a few trucks picking
00:08:34.529 --> 00:08:36.130
up junk around town right
00:08:36.150 --> 00:08:39.774
yeah no big deal um so you
00:08:39.813 --> 00:08:40.875
know it was interesting to
00:08:40.914 --> 00:08:42.056
me uh definitely have an
00:08:42.096 --> 00:08:43.456
entrepreneurial background
00:08:43.476 --> 00:08:45.599
uh so that didn't scare me
00:08:45.639 --> 00:08:47.341
at all and uh you know I
00:08:48.240 --> 00:08:50.342
guess it sounded like an
00:08:50.383 --> 00:08:51.823
interesting opportunity so
00:08:52.345 --> 00:08:53.546
and that you know people are always
00:08:54.129 --> 00:08:54.750
A lot of people,
00:08:54.770 --> 00:08:56.253
I'm sure people say this to you, like, oh,
00:08:56.293 --> 00:08:57.916
it must be so great getting all the junk.
00:08:57.956 --> 00:08:59.458
Like, I hate junk.
00:08:59.658 --> 00:09:01.120
I'm like, no, I hate the junk.
00:09:01.522 --> 00:09:03.985
Like, yes, you do find cool treasures,
00:09:04.046 --> 00:09:04.245
right?
00:09:04.285 --> 00:09:05.587
Like, every now and then.
00:09:06.208 --> 00:09:06.408
Right?
00:09:06.529 --> 00:09:06.929
For sure.
00:09:06.950 --> 00:09:07.091
Yeah.
00:09:08.393 --> 00:09:10.174
That's a, I don't know,
00:09:10.315 --> 00:09:11.416
going through all that junk.
00:09:11.475 --> 00:09:13.639
It's like overwhelming for me.
00:09:15.321 --> 00:09:18.144
But at the same time, I loved, you know,
00:09:18.163 --> 00:09:19.365
one of the things I loved
00:09:19.445 --> 00:09:20.446
donating the stuff to the
00:09:20.466 --> 00:09:22.227
veterans organizations in Madison,
00:09:22.248 --> 00:09:22.488
you know,
00:09:22.528 --> 00:09:24.630
we had that warehouse and I had
00:09:24.650 --> 00:09:26.893
the guys come through that were, um,
00:09:27.798 --> 00:09:28.038
you know,
00:09:28.078 --> 00:09:29.740
rehoming homeless veterans and
00:09:30.200 --> 00:09:31.539
pick out whatever you want, you know,
00:09:31.740 --> 00:09:32.379
and I love that.
00:09:32.419 --> 00:09:33.461
That part of it was cool.
00:09:33.821 --> 00:09:35.081
I loved employing people.
00:09:35.100 --> 00:09:37.101
I had at one point, I think,
00:09:37.221 --> 00:09:38.601
seven soldiers from my
00:09:38.662 --> 00:09:40.363
National Guard unit working for me.
00:09:40.383 --> 00:09:41.182
I love that.
00:09:42.604 --> 00:09:43.004
So, you know,
00:09:43.024 --> 00:09:45.163
it was a lot of fun and I learned a lot,
00:09:45.323 --> 00:09:46.565
obviously, working for you.
00:09:46.644 --> 00:09:48.565
And you were obviously like you said,
00:09:48.605 --> 00:09:49.446
you were kind of the top of
00:09:49.466 --> 00:09:50.745
your game there and the top
00:09:50.785 --> 00:09:53.567
of the J-Dog franchise as
00:09:53.626 --> 00:09:55.748
far as successful owners go.
00:09:55.768 --> 00:09:55.807
So
00:09:57.405 --> 00:09:57.706
You know,
00:09:57.826 --> 00:09:59.866
I wanted to move out east or back east,
00:09:59.927 --> 00:10:01.528
as you guys say out there in Wisconsin.
00:10:03.349 --> 00:10:04.970
And so it gave me an
00:10:05.029 --> 00:10:07.451
opportunity to come out to
00:10:07.490 --> 00:10:09.231
Maryland and where I bought
00:10:09.272 --> 00:10:12.193
my own franchise for the better or worse.
00:10:12.254 --> 00:10:13.494
I bought into the franchise
00:10:14.094 --> 00:10:17.895
and that was in 2019,
00:10:17.895 --> 00:10:20.398
right before this was the bad timing,
00:10:20.457 --> 00:10:21.638
right before the pandemic.
00:10:21.717 --> 00:10:21.898
Right.
00:10:21.918 --> 00:10:23.839
We officially opened in November 2019.
00:10:26.006 --> 00:10:28.109
had moved across the country,
00:10:28.389 --> 00:10:30.772
sold two houses in Madison.
00:10:31.832 --> 00:10:33.575
My husband opened, you know,
00:10:33.615 --> 00:10:34.755
restarted his business.
00:10:34.796 --> 00:10:36.398
He's a home inspector from scratch.
00:10:36.958 --> 00:10:39.341
So here we were in the middle of, you know,
00:10:39.360 --> 00:10:41.984
a new house, new everything.
00:10:42.344 --> 00:10:44.506
And the pandemic happened in
00:10:44.506 --> 00:10:46.548
2020 and the world shut down.
00:10:47.081 --> 00:10:48.663
And I definitely was like,
00:10:50.163 --> 00:10:51.745
I think we just failed
00:10:51.845 --> 00:10:53.586
before we even got started, right?
00:10:53.625 --> 00:10:54.927
Like everything closed.
00:10:55.586 --> 00:10:56.687
I was like, man,
00:10:56.727 --> 00:10:58.288
that was like a quick three months.
00:11:00.470 --> 00:11:01.811
But lo and behold,
00:11:01.870 --> 00:11:03.251
the pandemic was great for
00:11:03.672 --> 00:11:04.653
buying and selling homes.
00:11:05.352 --> 00:11:06.573
Everything kicked right back in,
00:11:06.634 --> 00:11:07.894
especially in our area.
00:11:08.894 --> 00:11:10.895
People are leaving the cities in droves,
00:11:11.256 --> 00:11:12.236
coming to the beach where
00:11:12.256 --> 00:11:15.359
they could work from home and taking off,
00:11:16.179 --> 00:11:16.460
you know,
00:11:17.039 --> 00:11:18.041
They're like just leaving
00:11:18.061 --> 00:11:19.442
their jobs and coming here.
00:11:19.522 --> 00:11:22.804
And so our real estate market blew up,
00:11:22.904 --> 00:11:23.905
which was great for both
00:11:24.145 --> 00:11:26.307
junk removal and for home inspections.
00:11:26.408 --> 00:11:28.370
So we were able to sustain
00:11:28.429 --> 00:11:29.850
ourselves through that pandemic.
00:11:30.851 --> 00:11:33.072
You know, we expanded a little bit.
00:11:33.113 --> 00:11:36.096
My market's very small here in Ocean City,
00:11:36.115 --> 00:11:36.495
Maryland.
00:11:37.017 --> 00:11:38.518
Our total population.
00:11:38.998 --> 00:11:39.379
Yeah,
00:11:39.418 --> 00:11:41.620
touristy town and geographically
00:11:41.660 --> 00:11:42.140
restricted.
00:11:42.594 --> 00:11:45.216
geographically restricted, our population,
00:11:45.236 --> 00:11:46.499
our year round population
00:11:46.538 --> 00:11:49.217
in Worcester County is only 50,000.
00:11:49.217 --> 00:11:51.538
So, you know, I came from Madison,
00:11:51.599 --> 00:11:52.658
greater Madison area.
00:11:52.678 --> 00:11:53.979
It was, you know, a million,
00:11:53.999 --> 00:11:54.839
I think Madison's 500,000
00:11:54.839 --> 00:11:56.200
or something like that.
00:11:56.759 --> 00:11:58.879
So a very small population.
00:11:58.899 --> 00:11:59.841
So I had to really kind of
00:11:59.880 --> 00:12:01.081
get creative on how we were
00:12:01.100 --> 00:12:02.600
going to generate enough
00:12:02.681 --> 00:12:04.961
revenue to grow the
00:12:04.981 --> 00:12:06.322
business to sustain the business.
00:12:06.361 --> 00:12:07.982
So right away off the bat,
00:12:08.062 --> 00:12:09.062
I went right into dumpster
00:12:09.082 --> 00:12:10.863
rentals in conjunction with
00:12:10.883 --> 00:12:11.703
the junk removal.
00:12:12.984 --> 00:12:13.803
It was really great for a
00:12:13.844 --> 00:12:14.543
couple of reasons.
00:12:15.245 --> 00:12:16.524
First, having those dumpsters,
00:12:17.548 --> 00:12:19.090
made it a lot faster and
00:12:19.129 --> 00:12:20.331
more efficient for us to be
00:12:20.350 --> 00:12:22.272
able to sort and do jobs,
00:12:22.371 --> 00:12:23.772
multi-load jobs quickly.
00:12:23.831 --> 00:12:24.452
We could park,
00:12:25.232 --> 00:12:26.714
I think some jobs we'd have
00:12:26.813 --> 00:12:28.355
five dumpsters sitting in driveway,
00:12:28.375 --> 00:12:29.475
full house clean out,
00:12:29.735 --> 00:12:31.395
four or 5,000 square foot house,
00:12:31.716 --> 00:12:32.437
and we're just sorting it
00:12:32.557 --> 00:12:33.798
out and we could do that in a day.
00:12:34.138 --> 00:12:35.118
Whereas if we had just
00:12:35.357 --> 00:12:38.179
started out with like one
00:12:38.200 --> 00:12:39.520
truck and trailer or something like that,
00:12:39.561 --> 00:12:40.860
that job would have taken a week, right?
00:12:42.788 --> 00:12:43.587
So that was nice.
00:12:43.649 --> 00:12:44.688
And then also the additional
00:12:44.729 --> 00:12:45.649
stream of revenue.
00:12:45.669 --> 00:12:46.610
We could rent the dumpsters
00:12:46.789 --> 00:12:48.890
out and do the junk removal.
00:12:48.971 --> 00:12:49.892
And then in addition to that,
00:12:49.932 --> 00:12:52.173
we very quickly got into the demolition.
00:12:52.232 --> 00:12:55.934
We did some crazy demolition.
00:12:56.695 --> 00:12:58.296
We did the sheds and the
00:12:58.355 --> 00:12:59.376
decks and stuff like that.
00:12:59.417 --> 00:13:02.258
But we also did full mobile homes.
00:13:03.479 --> 00:13:04.940
One of our first mobile home
00:13:05.000 --> 00:13:06.620
jobs wasn't really a mobile home.
00:13:06.681 --> 00:13:07.020
It was like
00:13:07.951 --> 00:13:10.894
two campers that this lady,
00:13:11.153 --> 00:13:11.975
this poor woman,
00:13:12.195 --> 00:13:14.056
she let a homeless guy park
00:13:14.096 --> 00:13:16.337
his camper in her backyard.
00:13:16.557 --> 00:13:17.259
Don't ever do this.
00:13:17.558 --> 00:13:17.899
P.S.
00:13:18.019 --> 00:13:18.239
I mean,
00:13:18.259 --> 00:13:19.779
I know you want to do nice things
00:13:19.799 --> 00:13:20.961
for people, but don't ever do this.
00:13:21.000 --> 00:13:21.682
First of all,
00:13:21.741 --> 00:13:22.621
I don't want to do nice things.
00:13:22.642 --> 00:13:23.302
That sounds terrible.
00:13:23.763 --> 00:13:24.464
It sounds terrible.
00:13:24.703 --> 00:13:25.004
Yeah.
00:13:25.043 --> 00:13:26.764
So he parks his camper and
00:13:26.784 --> 00:13:27.666
then invites his friends to
00:13:27.686 --> 00:13:28.625
park their camper.
00:13:28.746 --> 00:13:29.307
Oh, yeah.
00:13:29.326 --> 00:13:29.547
Sure.
00:13:30.207 --> 00:13:30.668
He does.
00:13:30.687 --> 00:13:31.508
Of course.
00:13:31.528 --> 00:13:31.729
Oh, yeah.
00:13:31.828 --> 00:13:31.989
Well.
00:13:32.774 --> 00:13:34.375
Yeah, as people do.
00:13:34.855 --> 00:13:35.917
As one does.
00:13:35.937 --> 00:13:37.217
Yeah, as one does.
00:13:37.638 --> 00:13:38.138
He dies.
00:13:39.078 --> 00:13:39.458
I don't know.
00:13:39.759 --> 00:13:41.100
You know, military dark humor.
00:13:41.480 --> 00:13:42.000
So he dies.
00:13:42.522 --> 00:13:44.342
And they hire us to demolish
00:13:44.363 --> 00:13:45.024
these trailers.
00:13:45.303 --> 00:13:47.525
And we just rented like a, you know,
00:13:47.546 --> 00:13:48.807
thumb bucket excavator
00:13:48.826 --> 00:13:49.947
thing from Sunbeam.
00:13:50.268 --> 00:13:51.769
Went in there, demolished these trailers,
00:13:51.808 --> 00:13:52.249
tore it up.
00:13:53.009 --> 00:13:53.551
It was great.
00:13:53.750 --> 00:13:55.491
But that was one of our more
00:13:55.511 --> 00:13:56.293
disgusting jobs.
00:13:56.332 --> 00:13:57.614
I'm talking, I don't know why.
00:13:57.634 --> 00:13:58.914
He peed in bottles.
00:14:00.886 --> 00:14:02.491
We peed in bottles in Iraq.
00:14:02.712 --> 00:14:05.460
I mean, why walk and just pee in a bottle?
00:14:06.162 --> 00:14:07.706
Why do you just pee in the yard?
00:14:08.783 --> 00:14:09.883
I don't know.
00:14:10.082 --> 00:14:11.423
Iraq was full of IEDs.
00:14:11.823 --> 00:14:12.124
Iraq.
00:14:12.144 --> 00:14:12.423
Right.
00:14:12.464 --> 00:14:14.663
That's a different scenario.
00:14:14.783 --> 00:14:18.445
I'm talking about like the backyard.
00:14:18.524 --> 00:14:19.544
I pee in my backyard all the time.
00:14:19.825 --> 00:14:21.806
There's times I'm in my house,
00:14:22.566 --> 00:14:23.586
like at night, walking around.
00:14:23.625 --> 00:14:24.265
I was like, I got to pee.
00:14:24.346 --> 00:14:25.366
I will go to my back doors.
00:14:25.386 --> 00:14:26.187
I'm like, I don't have to aim.
00:14:26.287 --> 00:14:26.407
Right.
00:14:26.466 --> 00:14:26.826
It's dark.
00:14:26.866 --> 00:14:27.527
I don't give a shit.
00:14:27.547 --> 00:14:27.826
Right.
00:14:28.346 --> 00:14:29.327
Like an adult.
00:14:31.751 --> 00:14:31.912
Yeah,
00:14:31.951 --> 00:14:33.794
so we got into the demolition with
00:14:33.835 --> 00:14:35.716
that and we did several,
00:14:35.756 --> 00:14:36.798
we did mobile homes.
00:14:37.019 --> 00:14:38.520
We did everything pretty
00:14:38.561 --> 00:14:41.144
much up to mobile homes, small garages,
00:14:41.205 --> 00:14:41.826
things like that.
00:14:41.885 --> 00:14:43.126
So we really tried to expand
00:14:43.168 --> 00:14:44.249
our revenue with
00:14:44.308 --> 00:14:46.873
multi-services just because of,
00:14:47.413 --> 00:14:49.234
the small area we're in
00:14:49.734 --> 00:14:50.653
really hate moving.
00:14:51.094 --> 00:14:51.994
I don't do moving.
00:14:52.053 --> 00:14:53.514
Every time I tried to do moving,
00:14:54.054 --> 00:14:56.296
you know how it goes sideways,
00:14:56.735 --> 00:14:57.755
fricking sideways.
00:14:58.556 --> 00:14:59.917
Somebody's breaking something.
00:14:59.996 --> 00:15:01.177
Employees will be employees.
00:15:01.197 --> 00:15:02.057
They're going to break shit.
00:15:02.256 --> 00:15:04.557
And I always tell people
00:15:04.658 --> 00:15:05.837
they want me to move something nice.
00:15:05.857 --> 00:15:07.359
I'm like, we can move junk.
00:15:08.019 --> 00:15:09.318
And if you don't ever want to see it again,
00:15:09.339 --> 00:15:09.778
we'll move it.
00:15:10.379 --> 00:15:12.259
But beyond that, forget about it.
00:15:13.200 --> 00:15:14.039
Like, Oh, you guys are great.
00:15:14.059 --> 00:15:14.541
I'm like, yeah,
00:15:14.561 --> 00:15:15.500
they're great at what they do.
00:15:16.551 --> 00:15:17.030
Correct.
00:15:17.672 --> 00:15:19.273
If I show up to a donation
00:15:19.293 --> 00:15:19.812
facility and there's a
00:15:19.832 --> 00:15:20.633
scratch on a dresser,
00:15:22.053 --> 00:15:23.514
there's a scratch on the dresser, right?
00:15:23.575 --> 00:15:24.014
What are we doing?
00:15:24.134 --> 00:15:24.335
Right.
00:15:24.855 --> 00:15:27.096
So one of our, okay,
00:15:27.136 --> 00:15:28.277
so you know how it goes, right?
00:15:28.317 --> 00:15:29.077
Slow season.
00:15:29.837 --> 00:15:32.559
Somebody calls, job you don't normally do,
00:15:32.580 --> 00:15:32.879
and you're like,
00:15:33.881 --> 00:15:36.183
You're going to say no,
00:15:36.543 --> 00:15:37.985
but every now and then... Oh my God.
00:15:38.405 --> 00:15:40.508
You're right.
00:15:40.868 --> 00:15:41.708
It's a slow week.
00:15:42.109 --> 00:15:44.010
I'm sure we can figure out
00:15:44.030 --> 00:15:45.091
how to move gravel.
00:15:45.552 --> 00:15:47.394
I have eight years of
00:15:47.433 --> 00:15:48.975
getting my fucking ass handed to me.
00:15:49.355 --> 00:15:51.037
I have been disciplined and
00:15:51.437 --> 00:15:52.697
beaten into compliance
00:15:53.586 --> 00:15:55.067
Because I still want to say
00:15:55.087 --> 00:15:55.748
yes to everybody.
00:15:55.768 --> 00:15:57.850
I know.
00:15:58.490 --> 00:16:03.773
Somebody asked us to... I
00:16:03.793 --> 00:16:04.494
don't even know if I should
00:16:04.514 --> 00:16:05.413
talk about this publicly,
00:16:05.453 --> 00:16:06.654
but I don't fucking care.
00:16:06.695 --> 00:16:06.975
Whatever.
00:16:07.395 --> 00:16:10.277
Somebody asked us to organize her shed.
00:16:11.418 --> 00:16:13.499
What's the problem with that?
00:16:13.519 --> 00:16:14.139
Okay.
00:16:14.159 --> 00:16:15.120
You got to be ready for this.
00:16:15.379 --> 00:16:18.361
Is there raccoons in there?
00:16:18.402 --> 00:16:18.682
No.
00:16:19.143 --> 00:16:21.183
She's a professional... Are you ready?
00:16:22.164 --> 00:16:22.565
Mermaid.
00:16:24.019 --> 00:16:24.658
It's a profession.
00:16:25.460 --> 00:16:25.720
Okay.
00:16:26.259 --> 00:16:27.360
So professional mermaid.
00:16:28.422 --> 00:16:30.602
Professional mermaids have a
00:16:30.623 --> 00:16:31.443
shed full of what?
00:16:32.104 --> 00:16:33.524
Mermaid tails.
00:16:33.565 --> 00:16:34.184
Mermaid tails, yeah.
00:16:35.942 --> 00:16:37.923
my good friend, uh, Macy Estrada.
00:16:37.943 --> 00:16:39.465
She's a, she's a wrestler.
00:16:39.684 --> 00:16:42.307
She has a shed full of all of her, uh,
00:16:42.368 --> 00:16:44.269
wrestling, um, outfits.
00:16:44.649 --> 00:16:45.529
Yeah.
00:16:45.629 --> 00:16:46.671
I hope she stores them
00:16:46.711 --> 00:16:47.971
better than this mermaid did.
00:16:48.592 --> 00:16:49.653
So anyhow, Oh,
00:16:49.693 --> 00:16:50.674
I think it's slightly different.
00:16:51.014 --> 00:16:51.215
Yeah.
00:16:51.355 --> 00:16:52.015
Hobby horse.
00:16:52.056 --> 00:16:52.275
Yeah.
00:16:52.296 --> 00:16:52.876
That's cool too.
00:16:52.897 --> 00:16:54.177
Taylor's talking about the hobby horse.
00:16:54.197 --> 00:16:55.318
My daughter's in the hobby horse thing,
00:16:55.359 --> 00:16:55.639
of course.
00:16:56.331 --> 00:16:57.873
um anyhow so she's got a
00:16:57.913 --> 00:16:59.234
shed full of mermaid tails
00:16:59.995 --> 00:17:02.155
and I am not a I'm not a
00:17:02.196 --> 00:17:03.756
good organizer and I knew
00:17:03.777 --> 00:17:04.577
none of my employees would
00:17:04.597 --> 00:17:06.199
be good at it right so you
00:17:06.219 --> 00:17:06.878
know who's really good at
00:17:06.939 --> 00:17:09.861
organizing paul paul so I i
00:17:09.881 --> 00:17:12.262
wrote paul and I'm like hey man yeah
00:17:12.782 --> 00:17:14.345
You know, Paul was our old shit guy.
00:17:14.404 --> 00:17:16.446
I just call it like our old shit guy.
00:17:16.646 --> 00:17:18.107
I bet on jobs with, yeah,
00:17:18.229 --> 00:17:19.230
I bet on jobs with Paul.
00:17:19.329 --> 00:17:20.330
Let's just full set.
00:17:20.431 --> 00:17:21.432
I bet on jobs.
00:17:21.731 --> 00:17:22.272
Yeah.
00:17:22.353 --> 00:17:22.893
Yes.
00:17:23.374 --> 00:17:24.273
We were going to get shirts
00:17:24.314 --> 00:17:25.536
that said better call Paul.
00:17:26.056 --> 00:17:26.876
Better call Paul.
00:17:26.936 --> 00:17:27.096
Yeah.
00:17:27.257 --> 00:17:27.917
Better call Paul.
00:17:28.298 --> 00:17:30.119
So we called Paul and I said,
00:17:30.160 --> 00:17:31.541
can you go organize the mermaid ship?
00:17:31.902 --> 00:17:32.722
Can take a couple hours.
00:17:32.762 --> 00:17:33.462
Yeah, no problem.
00:17:34.284 --> 00:17:35.984
I took, thank God for this,
00:17:36.164 --> 00:17:37.605
like take a shit ton of
00:17:37.625 --> 00:17:39.086
before and after pictures, right?
00:17:39.405 --> 00:17:40.307
So I took a shit ton of
00:17:40.326 --> 00:17:41.686
before pictures of this shed,
00:17:42.448 --> 00:17:43.307
mostly because we hadn't
00:17:43.347 --> 00:17:44.368
done a lot of it.
00:17:44.388 --> 00:17:46.028
And I was like, if it goes okay,
00:17:46.529 --> 00:17:47.329
maybe we'll get into it.
00:17:47.769 --> 00:17:49.070
So anyhow, organized the shed.
00:17:49.090 --> 00:17:50.070
A little while later,
00:17:50.090 --> 00:17:51.172
you're not going to believe this.
00:17:51.231 --> 00:17:53.032
I get a letter in the mail
00:17:53.192 --> 00:17:55.334
from my insurance company
00:17:55.374 --> 00:17:55.953
trying to collect $3,500 or
00:17:55.953 --> 00:17:56.673
$3,800 of some shit for a
00:17:56.693 --> 00:17:57.294
broken mermaid tail.
00:18:02.614 --> 00:18:03.015
okay,
00:18:03.394 --> 00:18:04.977
so she's claiming Paul broke a
00:18:04.997 --> 00:18:05.678
mermaid tail.
00:18:06.878 --> 00:18:08.260
And so I'm like, hey, Paul,
00:18:08.280 --> 00:18:09.301
did you break a mermaid tail?
00:18:09.342 --> 00:18:09.801
He's like, no,
00:18:09.821 --> 00:18:11.463
there was a broken mermaid tail in there.
00:18:11.924 --> 00:18:14.288
I just put it in the bin and filed it,
00:18:14.327 --> 00:18:14.528
right?
00:18:15.048 --> 00:18:15.548
Organized it.
00:18:15.910 --> 00:18:16.109
I'm like,
00:18:16.150 --> 00:18:17.932
did you mention to Tasha that the
00:18:17.951 --> 00:18:19.012
mermaid tail was broken?
00:18:19.073 --> 00:18:20.234
No, I did not mention it to her.
00:18:21.376 --> 00:18:21.557
Well,
00:18:21.596 --> 00:18:22.537
maybe you should have at least
00:18:22.636 --> 00:18:23.317
mentioned it to her.
00:18:23.337 --> 00:18:24.038
I guess she didn't know her
00:18:24.057 --> 00:18:24.998
tail was broken, right?
00:18:25.218 --> 00:18:26.239
Well, lo and behold,
00:18:26.278 --> 00:18:27.858
I go back and look at my before pictures,
00:18:27.919 --> 00:18:28.979
and there's a very clear
00:18:29.019 --> 00:18:30.599
picture of that broken tail
00:18:30.700 --> 00:18:31.700
in the before pictures.
00:18:32.160 --> 00:18:33.461
So I send that all off to
00:18:33.500 --> 00:18:34.941
the insurance company and all that,
00:18:34.961 --> 00:18:35.820
and it's put to bed.
00:18:36.321 --> 00:18:39.643
But man, $3,800 for a mermaid tail, dude.
00:18:40.823 --> 00:18:41.202
Who knew?
00:18:41.583 --> 00:18:43.284
I didn't know professional
00:18:43.304 --> 00:18:44.483
mermaids had such high overhead.
00:18:46.005 --> 00:18:48.065
But if you had a $3,800 mermaid tail,
00:18:48.085 --> 00:18:48.785
would you crumple it up in
00:18:48.825 --> 00:18:50.105
the bottom of your moldy old shed?
00:18:51.306 --> 00:18:52.207
In the first place?
00:18:52.667 --> 00:18:53.829
Yeah, first of all, I wouldn't do that.
00:18:54.089 --> 00:18:54.471
Second of all,
00:18:54.510 --> 00:18:55.673
I wouldn't have random drunk
00:18:55.692 --> 00:18:57.836
removal people move it, right?
00:18:59.778 --> 00:19:01.080
We partner with professional
00:19:01.141 --> 00:19:02.321
organizers all the time.
00:19:02.643 --> 00:19:03.805
So my first company was
00:19:03.845 --> 00:19:06.107
called Clutterbusters, and I did...
00:19:07.772 --> 00:19:10.233
I hung the fucking shelving
00:19:10.253 --> 00:19:12.134
systems and stuff in garages.
00:19:12.335 --> 00:19:15.236
So I full know professional organizing.
00:19:15.936 --> 00:19:16.696
I know professional
00:19:16.757 --> 00:19:17.777
organizing so well that I
00:19:17.797 --> 00:19:18.417
recently hired a
00:19:18.438 --> 00:19:19.738
professional organizer to
00:19:19.778 --> 00:19:21.759
fix my house because I've never done it.
00:19:22.439 --> 00:19:23.619
Can you go by the command strip,
00:19:23.640 --> 00:19:24.539
hook things to fucking...
00:19:24.660 --> 00:19:25.881
Because I'm like, I don't know,
00:19:25.901 --> 00:19:26.820
throw the broom in the closet.
00:19:27.260 --> 00:19:28.481
So they churched up for me.
00:19:28.501 --> 00:19:29.281
It looks nice.
00:19:30.403 --> 00:19:31.303
I learned all about the
00:19:31.323 --> 00:19:32.303
fucking at-home store.
00:19:32.563 --> 00:19:33.763
Shit that I didn't need to fucking learn.
00:19:34.203 --> 00:19:35.384
Oh, the container store?
00:19:35.404 --> 00:19:35.944
You gotta go there.
00:19:36.005 --> 00:19:36.105
Yeah.
00:19:36.464 --> 00:19:38.426
Oh, fuck that.
00:19:39.207 --> 00:19:41.528
That place gives me the heebie-jeebies.
00:19:41.969 --> 00:19:42.409
Here's why.
00:19:42.809 --> 00:19:44.711
I'm a frugal individual.
00:19:45.731 --> 00:19:46.553
I don't want to do that.
00:19:46.833 --> 00:19:47.854
If I don't have a bin or a
00:19:47.933 --> 00:19:49.414
bucket in my warehouse that I need,
00:19:50.615 --> 00:19:52.057
I'll use a bigger one or a smaller one.
00:19:52.396 --> 00:19:53.057
I'm looking right now.
00:19:53.116 --> 00:19:54.638
I've got milk crates in my office.
00:19:55.588 --> 00:19:57.690
Actually, actually the same, the designer,
00:19:58.069 --> 00:19:59.289
the organizer designer lady,
00:19:59.529 --> 00:20:00.410
she came and did a tour of
00:20:00.430 --> 00:20:02.050
my warehouse and she saw my
00:20:02.151 --> 00:20:02.851
office and she's like,
00:20:02.871 --> 00:20:03.730
you have way too much stuff.
00:20:04.071 --> 00:20:04.791
Actually Taylor,
00:20:04.811 --> 00:20:05.751
I'm going to have Taylor come in.
00:20:06.031 --> 00:20:06.771
We've never done that.
00:20:06.872 --> 00:20:08.133
I already know you have too much stuff.
00:20:08.212 --> 00:20:09.153
Like that's, that's fair.
00:20:09.492 --> 00:20:10.492
I'm sure she was right.
00:20:10.634 --> 00:20:12.054
I'm anti.
00:20:12.114 --> 00:20:12.374
I know.
00:20:12.733 --> 00:20:13.914
So we're going to Taylor put
00:20:13.954 --> 00:20:14.795
the overhead lights on.
00:20:15.674 --> 00:20:17.115
And I want you, best you can,
00:20:17.155 --> 00:20:18.476
without breaking the camera,
00:20:19.076 --> 00:20:20.156
because the camera's on a cord,
00:20:20.217 --> 00:20:20.916
because whatever.
00:20:21.257 --> 00:20:23.017
Taylor's going to give maybe a wide angle.
00:20:23.037 --> 00:20:23.478
All right, whatever.
00:20:23.637 --> 00:20:24.817
Taylor's going to give an idea.
00:20:25.397 --> 00:20:27.638
So I also do not like stuff.
00:20:27.659 --> 00:20:28.278
I don't know why I'm using
00:20:28.318 --> 00:20:28.838
my hands right now.
00:20:28.858 --> 00:20:31.700
All right, so can you go back farther?
00:20:33.580 --> 00:20:33.840
I'm, like,
00:20:33.881 --> 00:20:35.961
trying to direct him and not be
00:20:35.981 --> 00:20:36.541
in the shot.
00:20:37.182 --> 00:20:38.321
I don't know where the cords can go.
00:20:38.383 --> 00:20:39.482
It's not like anyone can see me.
00:20:39.803 --> 00:20:40.682
I got my headphones on.
00:20:41.063 --> 00:20:41.564
I have limited range.
00:20:41.584 --> 00:20:42.144
All right, here we go.
00:20:42.523 --> 00:20:42.784
We are...
00:20:43.527 --> 00:20:44.446
Might have to talk louder.
00:20:44.627 --> 00:20:45.387
I can talk fine.
00:20:45.508 --> 00:20:45.667
Oh, yeah.
00:20:45.688 --> 00:20:47.348
I forgot my mic.
00:20:47.669 --> 00:20:48.528
I knew I was hooked up to
00:20:48.568 --> 00:20:48.949
this for a reason.
00:20:48.969 --> 00:20:49.230
All right.
00:20:49.250 --> 00:20:49.609
So here we go.
00:20:49.809 --> 00:20:51.730
We will give a high-level overview.
00:20:51.790 --> 00:20:52.851
Can you go back farther?
00:20:52.871 --> 00:20:53.652
A little wider?
00:20:53.672 --> 00:20:53.951
I don't know.
00:20:53.971 --> 00:20:55.372
You just told Andy to talk louder.
00:20:55.412 --> 00:20:56.192
That's funny.
00:20:56.232 --> 00:20:56.653
Yeah.
00:20:56.673 --> 00:20:57.353
I told Andy to talk louder.
00:20:57.472 --> 00:20:57.673
Okay.
00:20:57.932 --> 00:20:59.134
So this is my wall.
00:20:59.153 --> 00:21:00.734
So the wall behind me is the greats,
00:21:00.835 --> 00:21:01.015
right?
00:21:01.035 --> 00:21:02.454
So we got Milwaukee,
00:21:02.496 --> 00:21:03.336
greatest city in America.
00:21:03.355 --> 00:21:03.836
No big deal.
00:21:03.915 --> 00:21:05.477
Before that, Maryland Monroe, right?
00:21:05.517 --> 00:21:06.037
Came off a job.
00:21:06.076 --> 00:21:07.478
I've got everything here came off a job.
00:21:08.097 --> 00:21:08.837
Vince Lombardi,
00:21:09.057 --> 00:21:09.979
greatest coach of all time.
00:21:10.038 --> 00:21:10.618
No big deal.
00:21:10.878 --> 00:21:11.640
Keep panning.
00:21:11.700 --> 00:21:12.200
Keep panning.
00:21:12.799 --> 00:21:14.901
uh another vince lombardi uh
00:21:14.980 --> 00:21:15.961
random army pictures I've
00:21:15.981 --> 00:21:16.701
always loved this picture
00:21:16.761 --> 00:21:17.501
of the flag I don't know
00:21:17.541 --> 00:21:19.143
why it's like whatever also
00:21:19.222 --> 00:21:20.604
above here right up here
00:21:20.624 --> 00:21:22.065
right yeah so this is right
00:21:22.085 --> 00:21:23.765
above my head um nope this
00:21:23.805 --> 00:21:25.145
way my brain don't work all
00:21:25.165 --> 00:21:26.567
right so that says success
00:21:26.626 --> 00:21:28.647
is 99 failure I got that
00:21:28.688 --> 00:21:30.387
out of uh so we did a job
00:21:30.648 --> 00:21:31.729
we did a job for fifteen
00:21:31.749 --> 00:21:32.869
thousand dollars back in
00:21:32.890 --> 00:21:34.289
the day in hindsight it was
00:21:34.309 --> 00:21:35.250
a fifty thousand dollar job
00:21:35.790 --> 00:21:37.413
Like it was, it took us three weeks.
00:21:37.833 --> 00:21:38.473
We're like, dude,
00:21:38.854 --> 00:21:40.476
we're going to be rich with $15,000.
00:21:40.476 --> 00:21:42.136
We, so when people are like, Oh,
00:21:42.198 --> 00:21:43.179
I underestimated a job.
00:21:43.239 --> 00:21:44.180
I'm like, cool story, bro.
00:21:44.200 --> 00:21:46.141
Uh, all right, keep going wider.
00:21:46.162 --> 00:21:47.163
And then we have over here,
00:21:47.182 --> 00:21:48.263
we got Brett Favre,
00:21:48.463 --> 00:21:49.585
greatest football player of all time.
00:21:49.884 --> 00:21:50.665
Jordan, no big deal.
00:21:50.905 --> 00:21:52.147
Also pan up a little bit.
00:21:53.048 --> 00:21:53.388
The, uh,
00:21:54.115 --> 00:21:54.955
The no dumping, right?
00:21:54.976 --> 00:21:56.797
Cause like, you know, within our industry,
00:21:57.477 --> 00:22:00.198
Balboa greatest sports figure of all time,
00:22:00.278 --> 00:22:00.818
no big deal.
00:22:01.159 --> 00:22:02.338
And then I grind, right?
00:22:02.358 --> 00:22:02.798
Everyone knows me.
00:22:02.838 --> 00:22:03.640
I'm a fucking grinder.
00:22:03.960 --> 00:22:04.819
And someone had that license
00:22:04.839 --> 00:22:05.420
plate and I got it.
00:22:05.700 --> 00:22:06.401
And then that's a random
00:22:06.441 --> 00:22:07.280
mask my dad gave me.
00:22:07.520 --> 00:22:09.321
So like my office,
00:22:09.521 --> 00:22:10.842
see if you can shoot that corner too.
00:22:12.202 --> 00:22:13.462
Well, you got, you got C3PO.
00:22:13.482 --> 00:22:14.663
That was my nickname in,
00:22:15.183 --> 00:22:16.023
that was my nickname in,
00:22:17.325 --> 00:22:20.546
or my call sign in Iraq, C3PO.
00:22:20.846 --> 00:22:22.326
Cause I fucking, I'm tall and skinny.
00:22:22.366 --> 00:22:23.126
I talk in my hands.
00:22:24.521 --> 00:22:25.102
I have a collection of
00:22:25.142 --> 00:22:26.301
swords because once you have one sword,
00:22:26.321 --> 00:22:27.903
you got to have them all, right?
00:22:28.643 --> 00:22:29.403
And then I have my like
00:22:29.502 --> 00:22:32.703
Pabst Schlitz random Zelda corner.
00:22:33.104 --> 00:22:33.884
My point is,
00:22:34.924 --> 00:22:36.984
and also I put the tailgate of the Chevy.
00:22:37.164 --> 00:22:39.306
I have a tailgate to a Chevy because again,
00:22:42.006 --> 00:22:42.586
more Jordan.
00:22:42.746 --> 00:22:43.487
So when I look up,
00:22:43.527 --> 00:22:44.547
when I look up at my camera,
00:22:44.707 --> 00:22:45.207
that's what I see.
00:22:45.247 --> 00:22:45.946
I see Jordan.
00:22:46.287 --> 00:22:48.367
And then above that, a 99 pack of PBR.
00:22:49.550 --> 00:22:50.070
No big deal.
00:22:50.491 --> 00:22:50.692
Right.
00:22:50.771 --> 00:22:51.732
The big W sign.
00:22:52.292 --> 00:22:53.795
So anyway, so all these things,
00:22:53.835 --> 00:22:56.096
like all this, all this,
00:22:56.176 --> 00:22:57.076
actually the W sign would
00:22:57.096 --> 00:22:57.877
look dope in my house.
00:22:57.897 --> 00:22:58.538
Now I think about it.
00:22:58.858 --> 00:22:59.980
I have another W in my house,
00:23:00.000 --> 00:23:00.681
but that one's doper.
00:23:01.060 --> 00:23:01.922
One's fucking cooler.
00:23:02.201 --> 00:23:03.202
Maybe I'll talk to the
00:23:03.242 --> 00:23:04.983
organizer before you move more stuff in.
00:23:06.424 --> 00:23:07.365
Uh, no, she's like,
00:23:07.405 --> 00:23:08.507
you need less shit in your office.
00:23:08.527 --> 00:23:09.288
Like, Oh yeah, probably.
00:23:09.647 --> 00:23:10.009
Anyways.
00:23:10.308 --> 00:23:11.630
Uh, I am anti stuff.
00:23:11.650 --> 00:23:12.170
All right.
00:23:12.190 --> 00:23:12.711
Thank you, Taylor.
00:23:12.730 --> 00:23:12.971
Everyone.
00:23:12.990 --> 00:23:15.153
Thank you, Taylor.
00:23:16.054 --> 00:23:16.153
Um,
00:23:18.015 --> 00:23:18.134
Yeah,
00:23:18.174 --> 00:23:19.635
this is like the 1% of 1% of 1% of 1%
00:23:19.635 --> 00:23:21.636
of shit that I think is cool.
00:23:22.478 --> 00:23:23.419
You know, like I have.
00:23:23.439 --> 00:23:24.538
No, I was the same way.
00:23:24.779 --> 00:23:25.599
Yeah, same way.
00:23:25.660 --> 00:23:26.961
Like my office at the junk
00:23:26.980 --> 00:23:27.661
removal was like that.
00:23:28.021 --> 00:23:30.222
I mean, but yeah, the less stuff,
00:23:30.242 --> 00:23:30.702
the better.
00:23:31.183 --> 00:23:32.384
But yeah, the organizers,
00:23:32.505 --> 00:23:33.545
another time I thought,
00:23:33.585 --> 00:23:34.925
I really thought like this
00:23:35.066 --> 00:23:36.827
organizing thing was a good
00:23:37.688 --> 00:23:39.068
match with junk removal, right?
00:23:39.628 --> 00:23:41.590
So again, slow season, I had a lady,
00:23:43.083 --> 00:23:43.482
Call me.
00:23:43.563 --> 00:23:44.963
She wanted to hire, uh,
00:23:45.124 --> 00:23:46.785
her parents had downsized from like,
00:23:46.805 --> 00:23:48.065
you know, big house, small house.
00:23:48.905 --> 00:23:49.546
And so they had a lot too
00:23:49.586 --> 00:23:51.586
much stuff and they needed to make space,
00:23:51.626 --> 00:23:51.946
whatever.
00:23:52.027 --> 00:23:52.768
She's like, but I don't,
00:23:52.887 --> 00:23:53.488
I don't want to deal with
00:23:53.508 --> 00:23:54.228
more than one company.
00:23:54.587 --> 00:23:55.729
I just want a junk removal
00:23:55.769 --> 00:23:57.109
company and an organizer.
00:23:57.130 --> 00:23:58.210
I just want to talk to one person.
00:23:58.750 --> 00:23:59.671
So yeah, you know me.
00:23:59.730 --> 00:24:00.490
I'm like, yep, sure.
00:24:01.031 --> 00:24:02.092
I always say yes.
00:24:02.571 --> 00:24:03.613
So I hire a professional
00:24:03.653 --> 00:24:05.253
organizer to work for me
00:24:05.294 --> 00:24:06.134
like subcontract.
00:24:06.534 --> 00:24:06.733
Yeah.
00:24:06.913 --> 00:24:07.575
But I'm like, okay,
00:24:07.595 --> 00:24:08.835
well I'm going to work with her.
00:24:08.934 --> 00:24:10.776
Cause I want to see how, how we do it.
00:24:11.375 --> 00:24:11.576
And, um,
00:24:12.998 --> 00:24:13.458
Basically,
00:24:13.498 --> 00:24:15.640
like how do professional organizers work?
00:24:16.579 --> 00:24:18.862
I work 40 hours, eight hours a day,
00:24:19.001 --> 00:24:21.763
five days in these people's house.
00:24:22.845 --> 00:24:24.205
It was a lot of stuff.
00:24:24.945 --> 00:24:26.988
We took out maybe two
00:24:27.048 --> 00:24:28.669
dumpsters of junk removal
00:24:29.148 --> 00:24:30.609
and the rest was organizing.
00:24:30.630 --> 00:24:32.550
And when I tell you it's the
00:24:32.590 --> 00:24:34.011
most tedious work ever,
00:24:34.112 --> 00:24:34.712
especially when you're
00:24:34.732 --> 00:24:36.413
dealing with like a hoarding situation,
00:24:36.453 --> 00:24:37.193
which this was,
00:24:37.694 --> 00:24:38.575
you had to hold up each
00:24:38.615 --> 00:24:41.176
individual thing and say, sir, ma'am.
00:24:42.778 --> 00:24:43.680
Yes, no.
00:24:44.340 --> 00:24:45.521
Here's your Post-it notes.
00:24:46.182 --> 00:24:47.042
Do you need them?
00:24:47.683 --> 00:24:49.405
And where do you want me to put that?
00:24:49.566 --> 00:24:51.627
Or can we keep them or throw them away?
00:24:51.728 --> 00:24:52.868
And they say keep always.
00:24:53.369 --> 00:24:54.211
And so then you're like, okay, well,
00:24:54.230 --> 00:24:54.951
I'm going to put them over
00:24:54.991 --> 00:24:56.373
here with all the 6,000
00:24:56.373 --> 00:24:57.673
other Post-it notes.
00:24:58.255 --> 00:25:00.718
And then, so we did that for a whole week.
00:25:01.686 --> 00:25:02.969
And I was just getting so,
00:25:03.048 --> 00:25:04.230
and you're almost like a, um,
00:25:04.530 --> 00:25:05.912
counselor too, because you know,
00:25:05.952 --> 00:25:08.194
hoarding is a mental health disease.
00:25:08.836 --> 00:25:10.557
And so I get to like the sixth,
00:25:10.838 --> 00:25:11.839
like soup pot.
00:25:12.500 --> 00:25:13.561
And I'm like, uh,
00:25:13.622 --> 00:25:15.304
do we need six soup pots?
00:25:15.463 --> 00:25:17.046
And the lady says, no shit.
00:25:17.066 --> 00:25:19.710
She's like, well, that one makes bad soup.
00:25:20.369 --> 00:25:20.711
And I said,
00:25:21.174 --> 00:25:22.297
Well, it's gotta go.
00:25:24.259 --> 00:25:24.901
Got rid of it.
00:25:24.961 --> 00:25:26.583
Like I had somebody there, I'm like,
00:25:26.623 --> 00:25:27.904
get into the dumpster right now.
00:25:27.944 --> 00:25:28.165
It's like,
00:25:28.205 --> 00:25:29.126
you had to get the shit in the
00:25:29.146 --> 00:25:30.608
dumpster before they changed their mind.
00:25:31.269 --> 00:25:32.652
And then like a week later,
00:25:32.731 --> 00:25:33.993
guy calls me and he was
00:25:34.034 --> 00:25:34.795
looking for something.
00:25:34.815 --> 00:25:35.656
It was kind of valuable.
00:25:35.676 --> 00:25:36.017
I can't remember.
00:25:36.037 --> 00:25:37.038
It was like a coin collection.
00:25:37.938 --> 00:25:38.417
And he said,
00:25:38.438 --> 00:25:39.898
do you know where my coin
00:25:39.939 --> 00:25:40.979
collection something is?
00:25:41.519 --> 00:25:42.479
And I knew where everything
00:25:42.500 --> 00:25:43.359
in that dude's house was.
00:25:43.380 --> 00:25:43.660
I was like,
00:25:43.720 --> 00:25:45.180
third drawer down on the right
00:25:45.279 --> 00:25:46.000
in your room.
00:25:46.060 --> 00:25:47.800
Like, that was terrible.
00:25:48.000 --> 00:25:48.580
I'll never do it.
00:25:48.662 --> 00:25:50.261
Like, no, never.
00:25:50.362 --> 00:25:51.422
And I know some people that
00:25:51.442 --> 00:25:51.942
love doing that.
00:25:52.042 --> 00:25:53.242
They're like, oh, yeah.
00:25:53.323 --> 00:25:55.163
Eight hours at a time for a year straight.
00:25:55.544 --> 00:25:55.763
Yep.
00:25:55.983 --> 00:25:57.463
Just cranking right along.
00:25:58.045 --> 00:25:59.065
Oh, no, I am.
00:26:00.922 --> 00:26:01.884
That ain't, that ain't on me.
00:26:02.144 --> 00:26:02.244
Right.
00:26:02.265 --> 00:26:03.086
And again, that's why,
00:26:03.969 --> 00:26:05.372
that's why there are people.
00:26:05.531 --> 00:26:06.354
Now I will say,
00:26:06.574 --> 00:26:07.836
I love working with
00:26:07.876 --> 00:26:08.858
professional organizers.
00:26:08.919 --> 00:26:09.500
Yes.
00:26:09.520 --> 00:26:10.041
A couple of reasons.
00:26:10.082 --> 00:26:10.182
Now,
00:26:11.376 --> 00:26:12.397
A, when it's their client,
00:26:12.438 --> 00:26:13.179
they've already established
00:26:13.239 --> 00:26:14.118
all the rapport in the world.
00:26:14.338 --> 00:26:16.161
So now I don't have to, like,
00:26:16.401 --> 00:26:18.242
what goes has already been spoken for,
00:26:18.282 --> 00:26:18.522
gone.
00:26:18.682 --> 00:26:18.843
Right.
00:26:18.863 --> 00:26:19.923
The other reason is when
00:26:19.943 --> 00:26:20.644
people can afford a
00:26:20.663 --> 00:26:21.565
professional organizer,
00:26:21.765 --> 00:26:23.145
they are not batting an eye
00:26:23.185 --> 00:26:24.007
at what I'm charging.
00:26:24.027 --> 00:26:24.527
Right.
00:26:24.548 --> 00:26:25.307
Because they're like, yeah.
00:26:25.407 --> 00:26:27.589
Like, you just said you spend 40 hours,
00:26:27.690 --> 00:26:27.890
right?
00:26:28.089 --> 00:26:28.691
Even, I mean,
00:26:29.270 --> 00:26:30.932
if it's billable at $50 an hour,
00:26:30.952 --> 00:26:32.413
that's two grand to go
00:26:32.433 --> 00:26:33.413
through fucking post-it notes.
00:26:33.434 --> 00:26:34.654
I want to say it was like-
00:26:35.476 --> 00:26:35.715
75 or 80.
00:26:35.816 --> 00:26:37.237
Yeah.
00:26:37.237 --> 00:26:39.097
75 to a hundred in our
00:26:39.137 --> 00:26:40.078
market here in Milwaukee.
00:26:40.219 --> 00:26:40.538
Yeah.
00:26:40.598 --> 00:26:42.980
I was like, I'm coaching someone,
00:26:43.240 --> 00:26:45.541
a client on, on organizing.
00:26:45.761 --> 00:26:47.041
And I started doing some
00:26:47.082 --> 00:26:48.282
preliminary research and
00:26:48.323 --> 00:26:49.544
it's like between 60 and a
00:26:49.604 --> 00:26:51.345
hundred hours an hour for
00:26:51.424 --> 00:26:52.565
organizing and services.
00:26:52.786 --> 00:26:54.425
So 75, 80 is a nice little shock group.
00:26:54.707 --> 00:26:55.487
So yeah, even at that,
00:26:55.507 --> 00:26:57.407
if you spend 40 hours at 75 hours an hour,
00:26:57.647 --> 00:26:58.528
that's three grand.
00:26:59.288 --> 00:27:00.348
to go through post-it notes
00:27:00.628 --> 00:27:01.529
and you're there eight hours.
00:27:01.569 --> 00:27:04.250
Like now me, I'm making a half hour.
00:27:04.770 --> 00:27:06.411
Like I, I finally,
00:27:07.090 --> 00:27:10.211
I finally went through my junk drawer, uh,
00:27:10.251 --> 00:27:11.031
like a week and a half ago.
00:27:11.092 --> 00:27:11.972
And it's not even junk drawer.
00:27:12.252 --> 00:27:15.294
It was a drunk junk food or food, uh,
00:27:15.354 --> 00:27:15.753
fruit bowl.
00:27:15.773 --> 00:27:16.713
I had this fruit bowl thing
00:27:17.034 --> 00:27:18.234
on my Island in my last house.
00:27:18.694 --> 00:27:19.494
And when I moved,
00:27:19.855 --> 00:27:20.815
I just put the whole thing
00:27:20.835 --> 00:27:22.375
in a trash bag and move the
00:27:22.415 --> 00:27:25.076
entire junk fruit bowl.
00:27:25.896 --> 00:27:26.477
So now, uh,
00:27:27.932 --> 00:27:28.711
I've had it for like a week
00:27:28.751 --> 00:27:32.574
and a half on my kitchen table.
00:27:33.134 --> 00:27:34.055
No fruit or anything in it.
00:27:34.255 --> 00:27:35.415
Cause I know if I put fruit in it,
00:27:35.715 --> 00:27:36.256
I'll be like, Oh,
00:27:36.276 --> 00:27:36.777
a couple of pairs of
00:27:36.817 --> 00:27:37.977
sunglasses to church it up.
00:27:38.336 --> 00:27:38.557
You know?
00:27:38.637 --> 00:27:41.919
So now it's like, no, no, no, no, no.
00:27:41.979 --> 00:27:42.459
I don't eat fruit.
00:27:42.479 --> 00:27:43.640
I can't even have fruit.
00:27:43.859 --> 00:27:44.621
You put you like the fuck
00:27:44.641 --> 00:27:45.861
you put the freight fruit in there for,
00:27:45.921 --> 00:27:46.121
you know,
00:27:46.161 --> 00:27:47.481
fucking white people to comment
00:27:47.521 --> 00:27:48.803
on your great freight, fake fruit.
00:27:49.942 --> 00:27:52.345
I, right before this, I did my show,
00:27:52.766 --> 00:27:54.047
my Andy Wines live show all
00:27:54.106 --> 00:27:55.528
about remodeling your house
00:27:55.587 --> 00:27:57.169
and decorating and decor
00:27:57.209 --> 00:27:58.190
what you want to show the world.
00:27:58.490 --> 00:28:00.832
Like I, now I'm a less is more, right?
00:28:00.892 --> 00:28:02.673
And yet I see like in here,
00:28:02.692 --> 00:28:04.153
like these are the things I love, right?
00:28:04.193 --> 00:28:04.615
And at home,
00:28:04.654 --> 00:28:05.434
it's like pictures of my
00:28:05.474 --> 00:28:07.135
daughter and pictures of my
00:28:07.176 --> 00:28:08.416
daughter and I and my family, you know,
00:28:08.436 --> 00:28:09.518
and shit like that.
00:28:09.577 --> 00:28:10.838
Or pictures of like, I live on a farm.
00:28:10.858 --> 00:28:11.160
So it's like,
00:28:11.880 --> 00:28:12.460
Farm pictures.
00:28:12.519 --> 00:28:13.641
I have a cow room.
00:28:14.320 --> 00:28:15.301
My guest bedroom has three
00:28:15.342 --> 00:28:17.182
pictures of cows because my
00:28:17.262 --> 00:28:18.163
sister got one.
00:28:18.182 --> 00:28:19.943
It was the wrong one or something.
00:28:19.963 --> 00:28:20.203
I don't know.
00:28:20.223 --> 00:28:21.224
It's like Wayfair or some shit.
00:28:21.404 --> 00:28:22.785
It's an expensive picture of a cow.
00:28:23.645 --> 00:28:25.346
I got it from her.
00:28:25.366 --> 00:28:26.326
Then I found two more cow
00:28:26.366 --> 00:28:28.288
pictures at my warehouse in six months.
00:28:28.327 --> 00:28:29.709
Now I have three pictures of
00:28:29.749 --> 00:28:32.250
cows in my guest bedroom and a mirror.
00:28:32.789 --> 00:28:33.891
I'm basically killing it as
00:28:33.911 --> 00:28:34.730
a bachelor right now.
00:28:35.391 --> 00:28:38.232
Sure.
00:28:38.333 --> 00:28:39.553
I got fucking pillows on my bed.
00:28:39.593 --> 00:28:40.034
No big deal.
00:28:41.477 --> 00:28:42.718
You're like a real adult now.
00:28:43.617 --> 00:28:44.179
That's terrible.
00:28:44.219 --> 00:28:45.900
I got to put them on my
00:28:45.940 --> 00:28:46.539
chair every morning?
00:28:46.559 --> 00:28:47.421
What the hell is this all about?
00:28:47.441 --> 00:28:49.082
Yeah, that's too much.
00:28:50.864 --> 00:28:52.704
Yeah, so junk remote.
00:28:52.825 --> 00:28:54.246
So anyhow, as a professional organizing,
00:28:54.886 --> 00:28:56.627
I know you like to say
00:28:56.667 --> 00:28:57.608
stick to the one thing,
00:28:58.128 --> 00:28:59.410
but I know you don't do that either.
00:28:59.430 --> 00:28:59.510
Yeah.
00:29:00.680 --> 00:29:02.760
One thing with one deviation, one thing,
00:29:02.921 --> 00:29:03.701
one deviation.
00:29:03.740 --> 00:29:04.320
That's what I say.
00:29:04.361 --> 00:29:04.661
What are you?
00:29:04.961 --> 00:29:05.060
Right.
00:29:05.080 --> 00:29:05.240
Okay.
00:29:05.260 --> 00:29:06.461
So for you, for example, right.
00:29:06.602 --> 00:29:07.182
So you're great at
00:29:07.241 --> 00:29:08.481
residential junk removal, right?
00:29:08.642 --> 00:29:10.143
So one deviation of that is
00:29:10.202 --> 00:29:11.742
commercial junk removal or
00:29:11.863 --> 00:29:13.064
one deviation of that is
00:29:13.544 --> 00:29:15.183
commercial dumpsters, right.
00:29:15.324 --> 00:29:18.085
Or residential deconstruction, right.
00:29:18.105 --> 00:29:19.306
Those are all one deviation
00:29:19.786 --> 00:29:22.346
when people get multi-deviation, right.
00:29:22.465 --> 00:29:23.166
That's when they're all of a
00:29:23.186 --> 00:29:23.846
sudden they're moving.
00:29:24.007 --> 00:29:25.307
It's like, well, I can move things.
00:29:25.707 --> 00:29:27.107
Well, moving's like,
00:29:28.269 --> 00:29:29.632
not right.
00:29:30.073 --> 00:29:30.773
Like the dumpsters,
00:29:30.794 --> 00:29:31.736
the difference between the
00:29:31.776 --> 00:29:32.718
difference between your rent,
00:29:32.817 --> 00:29:34.480
your junk removal and your dumpster is,
00:29:34.582 --> 00:29:35.923
is they're loading it or
00:29:35.943 --> 00:29:36.484
you're loading it.
00:29:36.625 --> 00:29:36.965
That's it.
00:29:37.006 --> 00:29:38.388
Like otherwise the process
00:29:38.449 --> 00:29:39.310
is basically the same.
00:29:40.116 --> 00:29:40.237
Yeah,
00:29:40.277 --> 00:29:41.958
and it was really great because I
00:29:41.978 --> 00:29:43.439
think our price for a full
00:29:43.459 --> 00:29:44.779
load of residential junk
00:29:44.819 --> 00:29:47.821
removal at the end was $709 for a 15-yard,
00:29:47.842 --> 00:29:48.301
right?
00:29:48.342 --> 00:29:48.882
Yep.
00:29:49.702 --> 00:29:50.563
That's with our labor.
00:29:51.263 --> 00:29:53.125
And so a lot of times people are like, oh,
00:29:53.424 --> 00:29:54.045
that's too much.
00:29:54.465 --> 00:29:55.987
And I'm like, oh, yeah, no problem then.
00:29:56.086 --> 00:29:57.508
I'll rent you the dumpster for $495.
00:29:58.147 --> 00:29:59.048
You load it up as long as
00:29:59.067 --> 00:29:59.648
you have the labor.
00:30:00.028 --> 00:30:01.309
Save yourself a couple hundred bucks,
00:30:01.369 --> 00:30:01.569
right?
00:30:01.589 --> 00:30:02.170
So $215 difference.
00:30:02.210 --> 00:30:02.530
Right, right.
00:30:02.550 --> 00:30:02.810
Yeah,
00:30:02.830 --> 00:30:04.771
I'm paying someone to load this thing.
00:30:04.791 --> 00:30:06.873
So 90% of the time they're like, oh.
00:30:09.974 --> 00:30:10.214
well,
00:30:10.835 --> 00:30:11.935
you might as well just come and load
00:30:11.955 --> 00:30:12.516
it then, right?
00:30:13.236 --> 00:30:15.557
And so normally we could
00:30:15.757 --> 00:30:18.278
flip the dumpster rental to junk removal,
00:30:18.679 --> 00:30:19.699
which it didn't really
00:30:20.138 --> 00:30:21.339
matter that much to me.
00:30:22.394 --> 00:30:24.316
because you know whatever
00:30:24.476 --> 00:30:25.557
we're still making the same
00:30:25.616 --> 00:30:26.438
we're making money right
00:30:26.897 --> 00:30:27.938
but I like to keep my crew
00:30:27.978 --> 00:30:30.119
busy so you know I can
00:30:30.180 --> 00:30:31.421
employ more people and keep
00:30:31.461 --> 00:30:33.000
people working plus we can
00:30:33.082 --> 00:30:34.362
sort more we're not sorting
00:30:34.382 --> 00:30:35.262
the dumpsters like if
00:30:35.282 --> 00:30:36.222
somebody loads the dumpster
00:30:36.262 --> 00:30:37.144
it's going to the dump I'm
00:30:37.163 --> 00:30:37.864
not going through their
00:30:37.903 --> 00:30:38.964
stuff they didn't sort it
00:30:39.525 --> 00:30:40.925
correctly I'm not sorting
00:30:40.965 --> 00:30:42.946
it so I do appreciate that
00:30:42.968 --> 00:30:44.067
we could sort with sort it
00:30:44.107 --> 00:30:46.849
recycle things like that um
00:30:48.077 --> 00:30:50.140
So, yeah, I mean, so the biggest thing,
00:30:50.400 --> 00:30:50.700
you know,
00:30:50.779 --> 00:30:52.121
for us was just trying to figure
00:30:52.260 --> 00:30:55.583
out how in this tiny market
00:30:55.722 --> 00:30:58.224
of 50,000 people we were going to be,
00:30:58.965 --> 00:30:59.885
you know, viable.
00:31:00.487 --> 00:31:00.707
Well,
00:31:00.767 --> 00:31:02.548
it turns out like 8 million people a
00:31:02.587 --> 00:31:04.390
year visit Ocean City in the summer.
00:31:04.990 --> 00:31:07.811
So there's a lot more work
00:31:07.852 --> 00:31:09.492
here than I think what
00:31:09.512 --> 00:31:10.513
people even realize.
00:31:11.255 --> 00:31:12.674
as far as like construction
00:31:13.056 --> 00:31:14.635
all winter long, all fall, winter,
00:31:14.695 --> 00:31:15.556
and spring really,
00:31:15.615 --> 00:31:16.936
and getting ready for the season.
00:31:17.537 --> 00:31:18.396
In the summer is actually
00:31:18.436 --> 00:31:19.517
kind of our slower season.
00:31:19.537 --> 00:31:20.958
It's a little bit backwards
00:31:20.978 --> 00:31:21.557
because people are,
00:31:21.657 --> 00:31:23.018
that's when the tourists are here,
00:31:23.459 --> 00:31:24.679
everybody's rocking and rolling,
00:31:25.439 --> 00:31:27.099
fix it in the fall kind of thing.
00:31:28.420 --> 00:31:29.119
And the same with like
00:31:29.160 --> 00:31:30.461
buying and selling real estate, right?
00:31:30.480 --> 00:31:32.441
Although this summer is
00:31:32.520 --> 00:31:33.882
oddly busy right now with
00:31:34.021 --> 00:31:34.922
real estate moving.
00:31:34.981 --> 00:31:35.122
So
00:31:35.855 --> 00:31:37.656
I don't know what's going on.
00:31:37.696 --> 00:31:38.136
Yeah.
00:31:38.336 --> 00:31:39.357
Our real estate market has
00:31:39.718 --> 00:31:41.458
been quiet this year, all year.
00:31:41.798 --> 00:31:43.318
Really?
00:31:43.338 --> 00:31:45.140
Yeah.
00:31:45.160 --> 00:31:46.580
We're like 31 minutes into
00:31:46.601 --> 00:31:47.280
this and we haven't even
00:31:47.320 --> 00:31:48.602
got to your full origin story.
00:31:48.902 --> 00:31:50.481
So you moved to Ocean City, Maryland,
00:31:51.262 --> 00:31:52.242
November of 19.
00:31:52.242 --> 00:31:52.663
Yep.
00:31:53.463 --> 00:31:55.644
You ran your franchise until when?
00:31:56.565 --> 00:31:58.766
So I sold it March 25th, 2024.
00:31:59.086 --> 00:32:01.426
So just about five months ago.
00:32:02.007 --> 00:32:02.248
Got it.
00:32:03.428 --> 00:32:03.647
Yep.
00:32:03.928 --> 00:32:05.269
Everything you hoped and dreamed?
00:32:06.339 --> 00:32:09.441
So yeah, you know, yes and no, I,
00:32:10.320 --> 00:32:11.500
we did very well with it.
00:32:11.681 --> 00:32:11.901
So,
00:32:12.240 --> 00:32:14.501
so one of the things that I think I did
00:32:15.281 --> 00:32:17.001
very well and,
00:32:17.301 --> 00:32:18.902
and I was very smart about
00:32:18.961 --> 00:32:20.442
was not growing too fast.
00:32:21.123 --> 00:32:22.282
I've seen way too many
00:32:22.363 --> 00:32:24.163
people as you have just
00:32:24.222 --> 00:32:26.263
basically dig themselves
00:32:26.304 --> 00:32:28.723
into a deep hole by buying
00:32:28.784 --> 00:32:29.964
multiple territories,
00:32:30.365 --> 00:32:32.025
buying too many trucks, just
00:32:32.594 --> 00:32:33.894
Too much, too fast, right?
00:32:35.635 --> 00:32:37.317
We started on our kitchen
00:32:37.356 --> 00:32:40.157
table and grew from there, right?
00:32:41.019 --> 00:32:43.440
And I was very calculated
00:32:43.519 --> 00:32:46.381
with how quickly I was adding trucks,
00:32:46.662 --> 00:32:49.002
adding dumpsters, adding employees,
00:32:49.583 --> 00:32:50.463
adding a manager.
00:32:50.644 --> 00:32:52.505
But really my goal from the
00:32:52.565 --> 00:32:54.726
first day was that the
00:32:54.766 --> 00:32:55.986
business would run itself
00:32:56.547 --> 00:32:58.587
and it would be an asset, not a job.
00:32:59.041 --> 00:32:59.761
And I would sell it.
00:33:00.241 --> 00:33:01.923
I was very adamant that I
00:33:01.962 --> 00:33:02.742
was going to own this
00:33:02.803 --> 00:33:04.403
business and it was not going to own me.
00:33:04.423 --> 00:33:07.364
I didn't want to just buy a
00:33:07.423 --> 00:33:09.204
job because I could just go get a job.
00:33:09.285 --> 00:33:09.984
And that's a lot less
00:33:10.025 --> 00:33:11.884
stressful than owning a business.
00:33:11.984 --> 00:33:12.246
Right.
00:33:12.266 --> 00:33:15.326
The daily stress of running
00:33:15.385 --> 00:33:16.547
and owning a junk removal
00:33:16.567 --> 00:33:18.446
business is not worth it if
00:33:18.467 --> 00:33:19.728
you don't fully own the
00:33:19.748 --> 00:33:21.167
business and own your time.
00:33:22.204 --> 00:33:25.307
So I never gave up our family vacations.
00:33:25.568 --> 00:33:29.172
I never gave up my time with my family,
00:33:29.231 --> 00:33:30.953
my daughter, any of that.
00:33:31.815 --> 00:33:33.217
If I needed to pick her up at school,
00:33:33.416 --> 00:33:33.916
I was there.
00:33:34.017 --> 00:33:34.657
You know what I mean?
00:33:34.718 --> 00:33:36.160
So from day one,
00:33:37.701 --> 00:33:39.123
I built the business to be
00:33:39.163 --> 00:33:40.284
something that would run itself.
00:33:41.791 --> 00:33:42.593
I went through several
00:33:42.653 --> 00:33:44.335
operations managers.
00:33:44.375 --> 00:33:46.959
That's the hardest freaking thing, right?
00:33:47.219 --> 00:33:49.301
I mean, just finding a good manager.
00:33:49.422 --> 00:33:50.103
You know this.
00:33:50.423 --> 00:33:51.163
You're preaching to the
00:33:51.183 --> 00:33:54.268
choir because our first one was great.
00:33:54.807 --> 00:33:56.430
Our second one was great.
00:33:56.651 --> 00:33:58.232
Our third one was good.
00:34:00.999 --> 00:34:01.179
Right.
00:34:01.219 --> 00:34:03.861
And now I have now arguably
00:34:03.881 --> 00:34:05.182
the best one I've ever had.
00:34:05.741 --> 00:34:08.403
And it's taken eight years of noise.
00:34:09.023 --> 00:34:12.166
And when we were so background real quick,
00:34:12.186 --> 00:34:13.246
I'll give the listeners.
00:34:13.286 --> 00:34:16.047
So I had one franchise territory here.
00:34:17.068 --> 00:34:18.309
I expanded out to 10
00:34:18.309 --> 00:34:19.150
locations across the
00:34:19.190 --> 00:34:20.710
country and we would have a
00:34:20.791 --> 00:34:21.530
district partner.
00:34:21.670 --> 00:34:22.931
So Carol was our district partner.
00:34:23.492 --> 00:34:24.273
And then, you know,
00:34:24.432 --> 00:34:25.512
we would get to like two trucks.
00:34:25.873 --> 00:34:27.014
And then after the second truck,
00:34:27.293 --> 00:34:28.715
we needed a operations
00:34:28.755 --> 00:34:30.135
person because at that point,
00:34:30.155 --> 00:34:31.695
the district partner is, you know,
00:34:32.115 --> 00:34:33.637
estimates, networking events, hiring,
00:34:33.677 --> 00:34:35.737
firing, training, all the things, right?
00:34:35.757 --> 00:34:37.139
So at least a second operations person.
00:34:37.739 --> 00:34:39.320
And before you do sales or anything else,
00:34:39.340 --> 00:34:40.800
I've always said operations.
00:34:41.101 --> 00:34:42.782
And it's not like some people are like, oh,
00:34:42.802 --> 00:34:43.762
I have my wife answer the phone.
00:34:43.782 --> 00:34:44.121
It's like, no,
00:34:44.161 --> 00:34:45.422
it's so much more than that.
00:34:45.702 --> 00:34:46.222
So much.
00:34:46.443 --> 00:34:46.623
Yeah.
00:34:46.643 --> 00:34:48.264
And that was a big thing in Madison,
00:34:48.324 --> 00:34:49.045
if you remember,
00:34:49.065 --> 00:34:51.224
because we started out with just me.
00:34:51.244 --> 00:34:53.445
And then like Isaac came
00:34:53.485 --> 00:34:54.626
down and helped like here
00:34:54.666 --> 00:34:56.208
and like for a month or whatever.
00:34:56.228 --> 00:34:57.407
And then you'd come down and
00:34:57.427 --> 00:34:58.969
then like we would just
00:34:59.009 --> 00:35:01.170
like where you and I did that first job.
00:35:01.190 --> 00:35:02.489
We removed that lady's chair.
00:35:02.510 --> 00:35:03.170
Do you remember that?
00:35:03.190 --> 00:35:05.050
The realtor after networking.
00:35:05.572 --> 00:35:06.891
And then Isaac and I got
00:35:06.911 --> 00:35:08.413
this freaking heavy ass.
00:35:09.432 --> 00:35:11.275
It was a recliner,
00:35:11.574 --> 00:35:13.496
electric recliner sofa that
00:35:13.536 --> 00:35:14.476
we hand carried.
00:35:14.496 --> 00:35:16.498
It was horrible.
00:35:17.259 --> 00:35:19.340
But we very quickly hired an ops person.
00:35:19.900 --> 00:35:20.981
And I think after that, you were like,
00:35:21.001 --> 00:35:21.842
we're not opening any more
00:35:21.882 --> 00:35:23.204
territories without two people.
00:35:23.224 --> 00:35:25.045
Because it was very hard to do, right?
00:35:25.606 --> 00:35:25.826
Yeah.
00:35:25.846 --> 00:35:27.086
With just doing the sales
00:35:27.146 --> 00:35:28.887
and then the networking and all that.
00:35:29.548 --> 00:35:29.789
Yeah.
00:35:31.246 --> 00:35:33.190
So yeah, definitely operations,
00:35:33.231 --> 00:35:34.434
hiring an operations manager,
00:35:35.195 --> 00:35:36.639
very hard to do because
00:35:36.679 --> 00:35:37.280
it's somebody you need to
00:35:37.300 --> 00:35:38.664
be able to trust with your business,
00:35:38.724 --> 00:35:38.965
right?
00:35:38.985 --> 00:35:39.726
Yeah.
00:35:40.632 --> 00:35:41.932
I would say I never really
00:35:42.012 --> 00:35:45.695
got like a fully good operations man.
00:35:45.795 --> 00:35:46.635
Actually, that's not true.
00:35:46.715 --> 00:35:46.996
I got,
00:35:47.717 --> 00:35:49.577
I got one and then he wanted to go
00:35:49.597 --> 00:35:51.719
be a police officer, which was awesome.
00:35:51.739 --> 00:35:51.938
You know,
00:35:51.958 --> 00:35:53.320
he got into the academy to go be
00:35:53.360 --> 00:35:54.581
a Worcester County sheriff.
00:35:55.041 --> 00:35:56.322
I had another guy, actually,
00:35:56.362 --> 00:35:57.043
he was pretty good.
00:35:57.463 --> 00:35:58.583
He had just gotten out of the Navy,
00:35:58.623 --> 00:36:00.344
but then he went full-time real estate.
00:36:01.025 --> 00:36:02.445
So that was kind of the hard thing,
00:36:02.525 --> 00:36:03.867
especially our labor market
00:36:03.887 --> 00:36:05.648
around here is not good either.
00:36:05.668 --> 00:36:05.708
Um,
00:36:08.108 --> 00:36:08.608
So, yeah,
00:36:08.648 --> 00:36:11.590
hiring a manager so that I could be that,
00:36:11.610 --> 00:36:13.152
you know, be in and out of the office,
00:36:13.192 --> 00:36:13.391
though,
00:36:13.431 --> 00:36:14.773
for the networking and the sales
00:36:14.853 --> 00:36:16.313
and just doing what I want
00:36:16.333 --> 00:36:17.893
to do was was key.
00:36:17.914 --> 00:36:20.476
But also when you go to sell a business,
00:36:21.416 --> 00:36:23.476
the number one question people ask you is,
00:36:23.677 --> 00:36:25.559
is it an absentee owned business?
00:36:25.918 --> 00:36:26.619
That's all they want.
00:36:26.998 --> 00:36:27.619
That's great.
00:36:27.739 --> 00:36:28.280
They want great.
00:36:28.440 --> 00:36:29.400
They want an absentee owned
00:36:29.420 --> 00:36:30.802
business because of its owner centric.
00:36:31.402 --> 00:36:33.322
There's and they're not it's
00:36:33.342 --> 00:36:33.963
not like they're buying
00:36:33.983 --> 00:36:34.784
your business to hire you
00:36:34.824 --> 00:36:35.443
as their employee.
00:36:35.603 --> 00:36:36.284
You're fucking.
00:36:36.344 --> 00:36:36.545
Yeah.
00:36:36.824 --> 00:36:36.985
Yeah.
00:36:38.492 --> 00:36:38.992
No, even with me.
00:36:40.134 --> 00:36:41.414
I told our team we have five years.
00:36:41.434 --> 00:36:43.036
We have five years for us to put it.
00:36:43.056 --> 00:36:44.077
I want to be in a position
00:36:44.097 --> 00:36:46.858
with Camel Crew wherein I
00:36:46.960 --> 00:36:48.260
can if I want to be an
00:36:48.340 --> 00:36:49.722
absentee owner in five years.
00:36:50.121 --> 00:36:50.561
And I was.
00:36:51.222 --> 00:36:51.963
When Isaac and I first
00:36:51.983 --> 00:36:54.045
started our franchise, we're like,
00:36:54.065 --> 00:36:54.264
all right,
00:36:54.344 --> 00:36:55.585
our goal is to be done in five
00:36:55.626 --> 00:36:57.226
years of being in the business.
00:36:57.266 --> 00:36:58.568
We're going to still own it and whatever.
00:36:58.909 --> 00:37:01.371
But I saw so many businesses growing up.
00:37:02.210 --> 00:37:03.771
my dad's friends and colleagues.
00:37:03.811 --> 00:37:04.811
Cause I mean, I, I,
00:37:04.992 --> 00:37:05.751
I grew up with entrepreneurs.
00:37:06.032 --> 00:37:06.172
Like,
00:37:06.231 --> 00:37:07.672
I don't know a lot of people that had
00:37:07.751 --> 00:37:08.132
jobs.
00:37:08.672 --> 00:37:10.333
Like my uncle was a dentist,
00:37:10.373 --> 00:37:11.813
his own dental practice.
00:37:12.032 --> 00:37:13.273
I had another uncle who was a lawyer.
00:37:13.293 --> 00:37:14.873
He owned his own law firm.
00:37:15.114 --> 00:37:15.253
Right.
00:37:15.293 --> 00:37:17.114
It's like small, small group, you know,
00:37:17.153 --> 00:37:18.574
it's not like, but it's like,
00:37:18.835 --> 00:37:19.534
that's what I grew up with.
00:37:19.554 --> 00:37:20.635
Like, that's what I kind of knew.
00:37:20.735 --> 00:37:22.514
I, I looked at people with jobs, like, Ooh,
00:37:22.735 --> 00:37:23.876
look at you with your fancy job.
00:37:24.215 --> 00:37:24.376
Right.
00:37:24.416 --> 00:37:25.295
Like I
00:37:25.635 --> 00:37:26.617
Most people I knew just like
00:37:26.637 --> 00:37:28.418
didn't have jobs like they or, you know,
00:37:28.460 --> 00:37:29.380
my dad and the people that
00:37:29.400 --> 00:37:30.541
my parents associated with, you know.
00:37:31.963 --> 00:37:33.525
And so for me, it was like, OK,
00:37:33.625 --> 00:37:34.766
I watch all these businesses,
00:37:34.987 --> 00:37:36.168
but they were always capped
00:37:36.307 --> 00:37:38.451
out because they were the business.
00:37:38.471 --> 00:37:39.452
Like my uncle, who was a lawyer,
00:37:39.472 --> 00:37:41.974
it was him, a paralegal and a secretary.
00:37:42.295 --> 00:37:44.416
Like if he goes on vacation for a week,
00:37:44.577 --> 00:37:45.438
they don't make any money.
00:37:45.978 --> 00:37:47.519
My uncle who was a dentist, it's like,
00:37:47.679 --> 00:37:48.581
he was doing the nonsense.
00:37:48.800 --> 00:37:49.681
He jumped between the two
00:37:49.802 --> 00:37:50.702
offices and there was a
00:37:50.742 --> 00:37:51.983
lady that cleaned teeth and
00:37:52.023 --> 00:37:52.925
the two or three ladies
00:37:52.965 --> 00:37:53.644
that like prepped your
00:37:53.664 --> 00:37:54.306
teeth or your face.
00:37:54.766 --> 00:37:54.945
Right.
00:37:55.007 --> 00:37:55.407
And like,
00:37:55.827 --> 00:37:57.568
like if you had an emergency
00:37:57.608 --> 00:37:59.309
surgery and he was on African safari,
00:37:59.449 --> 00:38:00.451
you're going somewhere else.
00:38:00.811 --> 00:38:02.932
So I knew from day one with junk removal,
00:38:03.914 --> 00:38:04.855
we have to be a business
00:38:04.875 --> 00:38:05.876
that is sustainable with
00:38:05.976 --> 00:38:06.635
Isaac and I not here.
00:38:07.657 --> 00:38:07.876
Right.
00:38:08.157 --> 00:38:08.878
A hundred percent.
00:38:08.958 --> 00:38:09.137
You know,
00:38:09.157 --> 00:38:10.239
that's the same with my husband's
00:38:10.259 --> 00:38:10.539
business.
00:38:10.559 --> 00:38:11.840
We're going on vacation next week.
00:38:11.900 --> 00:38:13.202
That's a week of lost revenue.
00:38:13.601 --> 00:38:14.682
He is the business, right?
00:38:15.784 --> 00:38:17.126
So where are you guys going?
00:38:17.146 --> 00:38:17.186
Oh,
00:38:18.445 --> 00:38:19.766
we're going to Pennsylvania to visit my
00:38:19.806 --> 00:38:20.086
family.
00:38:20.106 --> 00:38:20.586
And then we're going to
00:38:20.626 --> 00:38:22.387
Toronto just for fun.
00:38:22.949 --> 00:38:23.708
Oh, I've never been.
00:38:24.389 --> 00:38:24.949
I haven't either.
00:38:24.969 --> 00:38:25.710
That's why we're going.
00:38:26.489 --> 00:38:27.271
National travelers.
00:38:27.311 --> 00:38:27.791
No big deal.
00:38:28.010 --> 00:38:28.811
Exactly.
00:38:29.052 --> 00:38:31.012
So we got our new fancy passports.
00:38:31.032 --> 00:38:31.492
I haven't gone.
00:38:31.632 --> 00:38:32.032
Okay.
00:38:32.193 --> 00:38:33.353
I'm an international traveler.
00:38:33.454 --> 00:38:34.193
Like I used to be.
00:38:35.014 --> 00:38:36.335
Haven't been international since 2014.
00:38:36.795 --> 00:38:38.815
Really hurts my soul.
00:38:39.516 --> 00:38:40.797
So I was like,
00:38:40.836 --> 00:38:41.958
we're going somewhere that
00:38:41.998 --> 00:38:43.398
needs a passport this summer.
00:38:43.418 --> 00:38:43.838
Yeah.
00:38:45.423 --> 00:38:47.326
I mean, technically, yeah.
00:38:47.425 --> 00:38:49.867
No, I went to the Caribbean this winter.
00:38:49.887 --> 00:38:51.289
So, yeah, technically, yes.
00:38:52.150 --> 00:38:54.632
You know, we went on a cruise.
00:38:55.092 --> 00:38:55.934
It's been a long time.
00:38:56.954 --> 00:38:57.635
And we thought we would need
00:38:57.655 --> 00:38:58.295
our passports.
00:38:58.315 --> 00:38:59.117
They told us to bring them,
00:38:59.137 --> 00:38:59.898
but we didn't even need them.
00:38:59.938 --> 00:39:01.199
So they didn't even count.
00:39:02.666 --> 00:39:02.826
Yeah,
00:39:02.846 --> 00:39:03.947
cruises don't count because you're
00:39:03.987 --> 00:39:04.746
not in the,
00:39:05.128 --> 00:39:07.329
you stop at a port of touristy crap.
00:39:07.969 --> 00:39:08.431
Right.
00:39:08.670 --> 00:39:09.672
Overpriced sugary drinks.
00:39:09.692 --> 00:39:10.313
Right.
00:39:10.393 --> 00:39:10.893
Yeah.
00:39:10.913 --> 00:39:12.275
So anyhow,
00:39:12.534 --> 00:39:13.775
so we're going to Canada just to
00:39:13.795 --> 00:39:14.295
check it out.
00:39:14.617 --> 00:39:15.597
You know, Paul's Canadian.
00:39:15.637 --> 00:39:16.739
He's actually a dual citizen.
00:39:17.884 --> 00:39:19.605
I did not know this about Mr. Paul.
00:39:20.045 --> 00:39:21.106
Let me, let me brag.
00:39:21.266 --> 00:39:22.067
French, French,
00:39:22.306 --> 00:39:24.068
French Canadian Malincourt.
00:39:24.108 --> 00:39:24.969
Come on.
00:39:25.068 --> 00:39:26.289
I've known you eight years
00:39:26.329 --> 00:39:27.251
and I asked you before the
00:39:27.291 --> 00:39:28.451
show how to pronounce your last name.
00:39:28.911 --> 00:39:29.652
Cause I still have you,
00:39:29.972 --> 00:39:31.614
your maiden or whatever,
00:39:31.653 --> 00:39:32.574
your other married name,
00:39:32.634 --> 00:39:34.114
whatever it is in my phone.
00:39:34.135 --> 00:39:35.115
I didn't know what it is.
00:39:35.135 --> 00:39:35.556
I didn't care.
00:39:36.217 --> 00:39:37.597
I'm a brag on your husband real quick.
00:39:37.637 --> 00:39:38.518
I don't get to do this too
00:39:38.599 --> 00:39:39.259
often in the show.
00:39:39.278 --> 00:39:40.260
Cause I don't know people as well.
00:39:40.760 --> 00:39:41.099
However,
00:39:41.221 --> 00:39:42.481
I was at your house when we were
00:39:42.501 --> 00:39:43.242
first starting the business.
00:39:43.643 --> 00:39:43.822
Yeah.
00:39:44.163 --> 00:39:44.864
I think I slept in your
00:39:44.923 --> 00:39:46.324
basement for that week or whatever.
00:39:46.485 --> 00:39:47.126
I know Isaac did.
00:39:47.565 --> 00:39:48.007
Oh, yeah.
00:39:48.047 --> 00:39:49.608
Everybody slept in our basement.
00:39:49.807 --> 00:39:50.429
Yeah, exactly.
00:39:50.469 --> 00:39:52.831
I remember it was cold and it was dark.
00:39:52.871 --> 00:39:53.911
It was the greatest thing ever.
00:39:54.431 --> 00:39:56.434
Anyhow, we were out,
00:39:56.534 --> 00:39:57.635
whether it was banging jobs
00:39:57.695 --> 00:39:58.815
or networking events late.
00:39:58.835 --> 00:40:00.036
We got home late-ish.
00:40:00.097 --> 00:40:02.099
It was dark, like 5, 6 o'clock.
00:40:02.159 --> 00:40:03.501
And Paul went to make us dinner.
00:40:03.581 --> 00:40:04.141
I was like, all right.
00:40:04.601 --> 00:40:04.942
I'm like, oh,
00:40:04.961 --> 00:40:06.193
we're going to have dinner in like 10,
00:40:06.193 --> 00:40:06.603
15 minutes, right?
00:40:06.623 --> 00:40:07.103
Yeah.
00:40:07.344 --> 00:40:08.545
Like an hour and a half later,
00:40:08.605 --> 00:40:10.246
this guy's fucking the
00:40:10.266 --> 00:40:12.027
butter over the steak and
00:40:12.047 --> 00:40:13.869
the rosemary and the what have yous.
00:40:14.309 --> 00:40:15.590
And then he cuts the steak.
00:40:16.532 --> 00:40:17.432
Perfect medium rare.
00:40:17.672 --> 00:40:19.134
I was so fucking hungry.
00:40:19.454 --> 00:40:19.673
Right.
00:40:19.974 --> 00:40:21.175
I would eat dog at that time.
00:40:21.215 --> 00:40:21.856
I didn't give a shit.
00:40:22.257 --> 00:40:25.659
And I was being so respectful.
00:40:26.519 --> 00:40:27.661
And yet like the steak was
00:40:27.800 --> 00:40:29.563
fucking the man can cook.
00:40:29.702 --> 00:40:30.664
He needed to be a chef.
00:40:31.396 --> 00:40:32.157
Yeah, he can.
00:40:32.398 --> 00:40:33.878
He's probably cooking dinner right now.
00:40:33.958 --> 00:40:35.639
So that's true.
00:40:35.998 --> 00:40:36.940
He might even be watching.
00:40:36.960 --> 00:40:38.501
I don't know if he's watching us or not.
00:40:38.780 --> 00:40:39.920
That's not fucking weird or anything.
00:40:40.641 --> 00:40:41.601
What, that he's cooking dinner?
00:40:41.621 --> 00:40:42.802
No, no, no.
00:40:42.842 --> 00:40:43.682
Watching from the other room.
00:40:44.744 --> 00:40:45.623
Yeah, I mean, he might be.
00:40:45.704 --> 00:40:46.063
I don't know.
00:40:46.244 --> 00:40:49.126
But anyhow, so yeah.
00:40:49.726 --> 00:40:51.786
So build the business from day one,
00:40:51.827 --> 00:40:52.927
like I wanted to sell it, right?
00:40:54.809 --> 00:40:55.668
I knew that I didn't want to
00:40:55.688 --> 00:40:58.311
do junk removal forever, right?
00:40:59.050 --> 00:41:01.833
But it was definitely a means to, you know,
00:41:02.293 --> 00:41:04.516
build a business and get to
00:41:04.577 --> 00:41:06.338
where I wanted to be geographically.
00:41:08.000 --> 00:41:09.461
So I started trying to sell the business.
00:41:09.541 --> 00:41:11.364
It takes a long time to sell a business.
00:41:11.403 --> 00:41:12.043
Holy shit.
00:41:12.204 --> 00:41:13.085
It's a process.
00:41:14.447 --> 00:41:14.987
About a year.
00:41:15.007 --> 00:41:16.088
Yeah.
00:41:17.179 --> 00:41:18.358
but everybody wants to know, like,
00:41:18.398 --> 00:41:20.780
is it an absentee business owner?
00:41:20.940 --> 00:41:21.181
You know,
00:41:21.201 --> 00:41:23.722
you get tons of tire kickers and
00:41:23.742 --> 00:41:24.981
then people just dig.
00:41:25.061 --> 00:41:26.802
I mean, you gotta have your shit in order.
00:41:26.902 --> 00:41:28.864
Like they're in your business.
00:41:28.943 --> 00:41:29.204
Right.
00:41:30.063 --> 00:41:30.983
Um, I did end up,
00:41:31.043 --> 00:41:32.204
so I started kind of
00:41:32.965 --> 00:41:34.525
halfway trying to sell it on my own,
00:41:34.565 --> 00:41:35.666
just throw a listing up on
00:41:35.706 --> 00:41:36.967
biz by cell and whatnot.
00:41:38.086 --> 00:41:39.047
I don't recommend that.
00:41:39.768 --> 00:41:39.907
Um,
00:41:41.228 --> 00:41:43.849
it's too many people that you're
00:41:43.869 --> 00:41:44.409
dealing with.
00:41:44.449 --> 00:41:45.170
They're just like,
00:41:46.298 --> 00:41:47.960
basically busybodies, you know,
00:41:48.019 --> 00:41:48.840
it's like having an open
00:41:48.860 --> 00:41:49.800
house at your house, right?
00:41:50.461 --> 00:41:51.461
All the neighbors are coming.
00:41:52.302 --> 00:41:52.742
So, uh,
00:41:53.362 --> 00:41:55.324
I hired a business salesperson
00:41:55.824 --> 00:41:58.847
through trans world costs, you know,
00:41:59.447 --> 00:42:02.188
kind of, I felt like a lot, 12% of your,
00:42:02.429 --> 00:42:05.409
your price, but in the end they do,
00:42:05.469 --> 00:42:06.291
they do a lot of work.
00:42:06.570 --> 00:42:07.811
They do all the work for you.
00:42:08.331 --> 00:42:09.492
They do all the advertising.
00:42:09.552 --> 00:42:09.733
They,
00:42:09.833 --> 00:42:11.833
they vet and screen all the potential
00:42:11.873 --> 00:42:12.333
buyers.
00:42:13.175 --> 00:42:13.255
Um,
00:42:14.184 --> 00:42:15.264
So definitely worth it.
00:42:16.144 --> 00:42:18.266
And, you know, even from like,
00:42:18.306 --> 00:42:19.425
I think I started talking
00:42:19.465 --> 00:42:20.867
to the guy who finally
00:42:20.927 --> 00:42:24.168
closed on March 25th in October.
00:42:24.188 --> 00:42:25.568
Six months.
00:42:26.349 --> 00:42:29.349
So, you know, it takes a while,
00:42:30.990 --> 00:42:34.652
but totally worth it.
00:42:34.672 --> 00:42:36.012
What was that transition period like?
00:42:36.052 --> 00:42:37.054
Did he come work with you?
00:42:37.074 --> 00:42:37.974
Did you stick around for a
00:42:37.994 --> 00:42:38.474
couple of weeks?
00:42:39.275 --> 00:42:40.795
So we had in the contract
00:42:40.835 --> 00:42:42.416
that I would train him for two weeks.
00:42:43.577 --> 00:42:46.219
He, well,
00:42:46.298 --> 00:42:47.619
so he didn't want to move the
00:42:47.659 --> 00:42:48.179
closing date.
00:42:48.219 --> 00:42:50.280
So of course the timing was bad.
00:42:50.320 --> 00:42:51.041
I can't remember.
00:42:52.360 --> 00:42:54.061
So we closed March 25th.
00:42:54.262 --> 00:42:56.483
I had to go to like a military training.
00:42:57.083 --> 00:42:58.864
I had army duty like for a week.
00:43:00.023 --> 00:43:01.804
And so I was there for like
00:43:01.965 --> 00:43:04.226
a week with him and then I
00:43:04.246 --> 00:43:05.206
had to go to army training
00:43:05.226 --> 00:43:06.246
and I think I came back or
00:43:06.286 --> 00:43:07.067
something like that.
00:43:08.907 --> 00:43:10.108
But he felt like he already
00:43:10.148 --> 00:43:10.807
knew everything.
00:43:11.208 --> 00:43:11.427
And so-
00:43:13.679 --> 00:43:15.041
That was fine by me, right?
00:43:15.181 --> 00:43:15.661
Say less.
00:43:16.182 --> 00:43:16.963
Have you caught up with him?
00:43:17.083 --> 00:43:19.246
How's he doing now?
00:43:19.407 --> 00:43:20.407
So I'm not sure.
00:43:20.527 --> 00:43:22.309
I've talked to some of his employees.
00:43:22.931 --> 00:43:24.373
They seem to be doing fine.
00:43:24.393 --> 00:43:25.353
You know,
00:43:25.494 --> 00:43:26.795
it's one of those things that
00:43:26.996 --> 00:43:27.757
once you're done with it,
00:43:27.777 --> 00:43:29.197
you just really want to be done with it.
00:43:29.217 --> 00:43:30.460
It's like...
00:43:31.360 --> 00:43:33.061
Yeah, I'm just done, you know,
00:43:33.161 --> 00:43:35.182
and I'm just decompressing.
00:43:35.202 --> 00:43:38.364
It's been, you know, almost five months.
00:43:38.585 --> 00:43:39.925
And I'm I've just really
00:43:40.005 --> 00:43:42.507
been I've done in the last five months,
00:43:42.527 --> 00:43:44.329
I think, eight weeks of military duty.
00:43:44.409 --> 00:43:46.831
I'm the I got a new fancy job.
00:43:46.871 --> 00:43:47.731
I'm the commander for the
00:43:47.791 --> 00:43:50.434
OCS program and the state of Delaware.
00:43:51.054 --> 00:43:53.795
So that caused a whole bunch
00:43:53.835 --> 00:43:54.956
of additional training to
00:43:54.996 --> 00:43:55.978
become necessary.
00:43:57.019 --> 00:43:58.541
so I had to go to a bunch of
00:43:58.581 --> 00:43:59.661
training for that and then
00:44:00.021 --> 00:44:00.561
in addition to that
00:44:00.621 --> 00:44:01.300
actually I was out of fort
00:44:01.320 --> 00:44:04.081
mccoy for two weeks um you
00:44:04.121 --> 00:44:04.961
know so I can get promoted
00:44:04.981 --> 00:44:06.603
I had to go to my my
00:44:06.643 --> 00:44:08.543
training major now I'm a
00:44:08.583 --> 00:44:10.603
major now so I have to go
00:44:10.623 --> 00:44:12.005
to um my next level
00:44:12.045 --> 00:44:12.844
training for lieutenant
00:44:12.885 --> 00:44:15.786
colonel um so I've been a
00:44:15.826 --> 00:44:17.146
lot of army training and I
00:44:17.485 --> 00:44:19.507
haven't really you know
00:44:19.646 --> 00:44:21.186
checked in too much like I
00:44:21.307 --> 00:44:21.927
said I've caught up with
00:44:21.947 --> 00:44:22.788
some of the employees and
00:44:22.807 --> 00:44:23.927
whatnot and they seem to be
00:44:23.947 --> 00:44:25.668
doing fine I see them running around town
00:44:26.344 --> 00:44:27.686
The office is less than a mile,
00:44:27.885 --> 00:44:29.146
maybe a mile from my house.
00:44:29.206 --> 00:44:32.987
So I see them, but I'm sure they're fine.
00:44:33.148 --> 00:44:35.068
Are you working now or army's your thing?
00:44:35.088 --> 00:44:37.588
You're just arming it and hanging out.
00:44:37.688 --> 00:44:39.590
So I committed to taking the summer off.
00:44:40.010 --> 00:44:41.630
I didn't send Izzy to any camps.
00:44:41.751 --> 00:44:42.911
Well, a little bit of camps,
00:44:42.971 --> 00:44:45.672
but mostly spending time with her.
00:44:45.891 --> 00:44:46.351
And, you know,
00:44:46.371 --> 00:44:47.853
I came in about an hour
00:44:47.913 --> 00:44:49.152
before the show off the beach.
00:44:49.193 --> 00:44:53.594
So, you know, did some yoga this morning.
00:44:53.614 --> 00:44:54.775
No shame in that.
00:44:54.815 --> 00:44:55.556
How old is Izzy now?
00:44:56.811 --> 00:44:58.552
She's going to seventh grade.
00:44:58.932 --> 00:44:59.773
So my daughter's 10.
00:45:01.753 --> 00:45:03.355
So I'm just hanging out for now.
00:45:03.434 --> 00:45:05.697
But I might get back into it.
00:45:05.916 --> 00:45:07.597
You might get back into junk removal?
00:45:08.018 --> 00:45:10.260
No, no.
00:45:10.280 --> 00:45:12.181
I might get back into doing something.
00:45:13.061 --> 00:45:15.163
Probably mostly helping Paul
00:45:15.202 --> 00:45:16.123
build his business.
00:45:16.603 --> 00:45:18.545
I'd like to see that become something that,
00:45:19.405 --> 00:45:20.646
again, runs itself, right?
00:45:20.666 --> 00:45:22.286
Because Paul is the business right now.
00:45:23.148 --> 00:45:24.489
So I'd like to see that.
00:45:25.199 --> 00:45:27.041
kind of get to where when we
00:45:27.061 --> 00:45:27.742
go on vacation,
00:45:27.782 --> 00:45:29.206
we aren't necessarily just
00:45:29.266 --> 00:45:32.090
losing that revenue for a week.
00:45:33.273 --> 00:45:33.572
But yeah,
00:45:33.592 --> 00:45:36.036
it's a lot of decompression after
00:45:36.117 --> 00:45:37.599
running a junk removal business,
00:45:37.960 --> 00:45:38.420
for sure.
00:45:39.005 --> 00:45:39.304
Yeah, I mean,
00:45:39.324 --> 00:45:40.385
for the better part of six years,
00:45:40.405 --> 00:45:41.867
you were in some capacity
00:45:41.947 --> 00:45:43.949
running a business.
00:45:44.030 --> 00:45:47.072
I mean, you started January of 18.
00:45:47.172 --> 00:45:47.673
January of 18.
00:45:47.713 --> 00:45:51.336
So it's almost seven years.
00:45:51.838 --> 00:45:55.260
Yeah, six plus years of doing the thing.
00:45:55.501 --> 00:45:57.063
So what are some of your...
00:45:58.550 --> 00:46:00.492
top takeaways right things
00:46:00.512 --> 00:46:01.632
you right so we have a lot
00:46:01.652 --> 00:46:02.552
of people also real quick
00:46:02.572 --> 00:46:03.074
what happened to your
00:46:03.114 --> 00:46:04.474
finger uh it's a question
00:46:05.074 --> 00:46:06.195
uh I played volleyball and
00:46:06.235 --> 00:46:07.978
got old and then I heard it
00:46:08.038 --> 00:46:08.818
in february I didn't do
00:46:08.838 --> 00:46:09.938
shit about it finally I got
00:46:09.960 --> 00:46:11.079
an x-ray a month ago and I
00:46:11.521 --> 00:46:12.442
probably broke it back in
00:46:12.461 --> 00:46:14.844
february so I can move it
00:46:15.364 --> 00:46:16.864
like this is we are we are
00:46:16.905 --> 00:46:17.846
making progress I can move
00:46:17.865 --> 00:46:19.387
my hand and the finger kind
00:46:19.407 --> 00:46:21.048
of moves look at that huh
00:46:21.108 --> 00:46:23.291
we're fucking moving it don't bend it
00:46:24.492 --> 00:46:26.813
um so yeah so so the biggest
00:46:26.873 --> 00:46:27.653
thing that I'm starting
00:46:27.733 --> 00:46:28.833
starting to talk about is
00:46:29.135 --> 00:46:31.096
is not growing too fast yep
00:46:31.815 --> 00:46:34.137
um know your limits I mean
00:46:34.818 --> 00:46:37.338
for me I took out zero
00:46:37.438 --> 00:46:38.940
business loan like I i
00:46:38.980 --> 00:46:39.800
started on it I was
00:46:39.840 --> 00:46:41.041
shoestring budget I think
00:46:41.081 --> 00:46:42.121
shoestring budget's the way
00:46:42.141 --> 00:46:43.983
to go you see people that
00:46:44.003 --> 00:46:45.222
want to get fancy and do
00:46:45.262 --> 00:46:46.384
all kinds of stuff and
00:46:47.894 --> 00:46:50.157
Just go in way over their heads, you know,
00:46:50.197 --> 00:46:52.159
with a big loan from day one.
00:46:52.360 --> 00:46:53.481
I didn't take out a loan.
00:46:53.521 --> 00:46:55.284
We started with $30,000 out
00:46:55.304 --> 00:46:56.605
of my own bank account.
00:46:57.065 --> 00:46:57.766
And that was that.
00:46:58.527 --> 00:46:59.548
Over the five years,
00:46:59.608 --> 00:47:01.871
I took out one loan to buy
00:47:01.911 --> 00:47:03.233
my dumpsters and I took the
00:47:03.273 --> 00:47:05.434
loan out from myself, from my TSP.
00:47:05.514 --> 00:47:06.195
Thank you, Armie.
00:47:07.349 --> 00:47:08.652
So I paid back myself,
00:47:09.012 --> 00:47:10.514
got my own interest back.
00:47:10.574 --> 00:47:12.197
So if those of you don't know,
00:47:12.217 --> 00:47:13.958
the TSP is the Army's 401k.
00:47:14.480 --> 00:47:15.260
You can do that with your
00:47:15.300 --> 00:47:16.581
personal 401k too.
00:47:16.601 --> 00:47:19.606
I think if you have the money in your 401k,
00:47:19.967 --> 00:47:21.728
borrow from yourself, pay yourself back.
00:47:22.789 --> 00:47:22.971
But
00:47:23.990 --> 00:47:25.431
You also have to be very
00:47:25.532 --> 00:47:26.831
confident that you know
00:47:26.851 --> 00:47:27.833
what the hell you're doing
00:47:27.932 --> 00:47:29.112
because that's your fricking money,
00:47:29.172 --> 00:47:29.492
right?
00:47:31.054 --> 00:47:31.954
If you go bankrupt,
00:47:31.974 --> 00:47:34.514
you lost a good part of your retirement,
00:47:34.574 --> 00:47:34.856
right?
00:47:34.896 --> 00:47:35.936
That's your money.
00:47:36.215 --> 00:47:36.695
Yeah.
00:47:36.795 --> 00:47:38.976
If you go bankrupt with the bank's money,
00:47:39.137 --> 00:47:39.557
that's fine.
00:47:39.717 --> 00:47:40.418
That's their money.
00:47:41.057 --> 00:47:42.438
Yeah.
00:47:42.659 --> 00:47:44.980
So I say run it on a shoestring budget.
00:47:46.543 --> 00:47:49.186
Don't fall into all the sales traps.
00:47:49.206 --> 00:47:50.028
I don't know how many times
00:47:50.108 --> 00:47:50.869
a day somebody's going to
00:47:50.889 --> 00:47:51.590
call you and try to sell
00:47:51.630 --> 00:47:53.014
you some shit you don't need.
00:47:53.675 --> 00:47:54.476
You really don't need it.
00:47:56.079 --> 00:47:57.219
That was always my thing.
00:47:57.260 --> 00:47:57.780
I don't need it.
00:47:57.800 --> 00:47:59.543
90% of the time, I didn't need it.
00:48:02.478 --> 00:48:03.318
Know what you're, you know,
00:48:03.458 --> 00:48:04.679
really have confidence.
00:48:05.300 --> 00:48:06.121
People that are trying to
00:48:06.181 --> 00:48:08.782
run a business and work a full-time job,
00:48:09.864 --> 00:48:10.184
it's not,
00:48:10.344 --> 00:48:11.184
I don't think it's going to work.
00:48:11.786 --> 00:48:12.746
I think that if you're going
00:48:12.766 --> 00:48:13.367
to run a business,
00:48:13.387 --> 00:48:14.208
you got to run the business,
00:48:14.228 --> 00:48:15.228
you have to own it and you
00:48:15.268 --> 00:48:17.670
have to commit to it, right?
00:48:18.311 --> 00:48:19.192
And that's kind of what we did.
00:48:19.231 --> 00:48:20.472
It was like, people are like, oh,
00:48:20.512 --> 00:48:21.193
I don't know how, you know,
00:48:21.693 --> 00:48:23.695
we know a lot of J-Dog people have failed,
00:48:23.735 --> 00:48:23.914
right?
00:48:24.295 --> 00:48:26.376
A lot of J-Dogs.
00:48:26.396 --> 00:48:27.577
87%, I think is the number.
00:48:27.677 --> 00:48:27.998
Correct.
00:48:28.559 --> 00:48:28.739
Yeah.
00:48:29.018 --> 00:48:30.880
And, you know, they'll ask me, like, well,
00:48:30.920 --> 00:48:31.601
how do you do it?
00:48:31.641 --> 00:48:32.822
How do you how did you not fail?
00:48:32.862 --> 00:48:33.202
And I was like,
00:48:33.842 --> 00:48:35.503
failure was not an option for me.
00:48:35.684 --> 00:48:37.606
Like we sold two houses,
00:48:38.086 --> 00:48:39.226
moved across the country.
00:48:39.327 --> 00:48:40.427
And this was my job.
00:48:41.009 --> 00:48:41.449
Yeah.
00:48:41.469 --> 00:48:42.750
Three months later, we had a pandemic.
00:48:42.849 --> 00:48:43.030
Yeah.
00:48:43.570 --> 00:48:43.710
Yeah.
00:48:43.731 --> 00:48:44.572
And then we had a pandemic.
00:48:45.692 --> 00:48:49.195
I needed to pay myself very quickly.
00:48:49.215 --> 00:48:51.717
I think within 10 months I
00:48:51.757 --> 00:48:52.538
was paying myself.
00:48:53.483 --> 00:48:55.967
So I needed to pay myself very quickly.
00:48:56.407 --> 00:48:57.507
Failure wasn't an option.
00:48:57.648 --> 00:48:59.369
I had to pay bills.
00:48:59.489 --> 00:49:00.411
Between Paul and I,
00:49:00.471 --> 00:49:01.351
it's like we both had these
00:49:01.391 --> 00:49:03.733
new businesses that we couldn't fail at.
00:49:04.635 --> 00:49:07.018
And I don't know if it's the
00:49:07.038 --> 00:49:08.498
military mindset or whatever,
00:49:09.380 --> 00:49:11.702
but it's just I had to do the thing,
00:49:11.802 --> 00:49:12.503
right?
00:49:12.523 --> 00:49:14.005
And there wasn't a choice.
00:49:14.565 --> 00:49:15.425
There wasn't an option.
00:49:16.307 --> 00:49:17.507
quitting wasn't an option.
00:49:17.967 --> 00:49:19.208
There were days I wanted to quit.
00:49:19.289 --> 00:49:21.630
I will 100% say there were
00:49:21.670 --> 00:49:23.429
days I came home and told Paul,
00:49:23.630 --> 00:49:24.630
I fucking quit.
00:49:24.849 --> 00:49:26.251
You called me those fucking days.
00:49:26.710 --> 00:49:29.132
Yeah, I quit.
00:49:29.331 --> 00:49:30.311
As up and down as our
00:49:30.371 --> 00:49:31.271
relationship has been,
00:49:31.612 --> 00:49:32.472
there's been a handful of
00:49:32.492 --> 00:49:33.393
times through the years
00:49:34.581 --> 00:49:36.021
Where it's like, hey, Andy, I just,
00:49:36.943 --> 00:49:38.123
I need to talk to somebody
00:49:38.143 --> 00:49:40.003
that understands the stupid
00:49:40.043 --> 00:49:40.684
I dealt with today.
00:49:41.224 --> 00:49:43.744
The stupid, because it's like,
00:49:44.304 --> 00:49:47.005
it just gets so out of hand and it's just,
00:49:47.246 --> 00:49:47.585
you know,
00:49:47.706 --> 00:49:48.905
your employees are going to do
00:49:48.927 --> 00:49:49.527
stupid shit.
00:49:49.827 --> 00:49:50.766
Your truck's going to break
00:49:50.806 --> 00:49:53.007
down and your customer's
00:49:53.027 --> 00:49:53.987
going to say that you broke
00:49:54.047 --> 00:49:55.489
something all in the same day.
00:49:55.849 --> 00:49:57.349
It's all going to happen, right?
00:49:57.389 --> 00:50:01.050
Yeah, the mermaids and, oh, we had, I mean,
00:50:01.070 --> 00:50:02.311
we could go on for days for stories,
00:50:02.351 --> 00:50:02.530
right?
00:50:03.690 --> 00:50:04.831
uh employees falling through
00:50:04.891 --> 00:50:08.054
ceilings all of it um it
00:50:08.094 --> 00:50:09.655
all happens right and there
00:50:09.675 --> 00:50:10.617
were definitely days it's
00:50:10.657 --> 00:50:11.538
like I wanted to quit
00:50:12.057 --> 00:50:13.059
definitely put my blood
00:50:13.079 --> 00:50:13.980
sweat and tears into the
00:50:14.000 --> 00:50:15.260
whole thing for five years
00:50:16.242 --> 00:50:18.324
um I'm glad I did it um I'm
00:50:18.344 --> 00:50:20.826
glad it's over and you know
00:50:20.965 --> 00:50:22.086
I'd really love to see
00:50:23.282 --> 00:50:26.585
other people kind of be able to do that.
00:50:26.644 --> 00:50:29.067
You know, I, to me, I'm like,
00:50:29.527 --> 00:50:29.847
I don't know.
00:50:29.867 --> 00:50:31.007
I'm like, it's no big deal.
00:50:31.047 --> 00:50:32.188
It's just a thing that I did,
00:50:32.208 --> 00:50:33.849
but everybody's like, nobody does that.
00:50:33.909 --> 00:50:36.170
Nobody builds this business
00:50:36.291 --> 00:50:38.992
and sells it that quickly.
00:50:39.652 --> 00:50:41.213
And I mean, I made a profit.
00:50:42.409 --> 00:50:43.469
I don't think we had any
00:50:43.530 --> 00:50:45.090
years that we were not make profit.
00:50:45.130 --> 00:50:47.112
We were always profitable from day one.
00:50:47.711 --> 00:50:48.373
We were profitable.
00:50:48.733 --> 00:50:50.293
But I mean, I OK,
00:50:50.333 --> 00:50:51.974
so also I tell people all
00:50:51.994 --> 00:50:53.356
the time and I know your
00:50:53.416 --> 00:50:55.396
head might swell and you're
00:50:55.436 --> 00:50:56.597
not going to fit on the screen.
00:50:57.177 --> 00:50:58.159
But if I hadn't had your
00:50:58.179 --> 00:51:00.840
coaching right for two years,
00:51:01.481 --> 00:51:02.201
how the fuck would I have
00:51:02.221 --> 00:51:03.382
known how to run this business?
00:51:04.021 --> 00:51:04.242
Right.
00:51:04.362 --> 00:51:04.543
I mean,
00:51:04.563 --> 00:51:05.682
the franchise didn't teach me how
00:51:05.702 --> 00:51:06.503
to run this business.
00:51:06.523 --> 00:51:07.083
I'll be real.
00:51:07.123 --> 00:51:07.364
Right.
00:51:08.445 --> 00:51:09.646
So I will say that about that.
00:51:10.264 --> 00:51:10.545
I know.
00:51:11.824 --> 00:51:12.945
We're being very politically
00:51:13.005 --> 00:51:14.686
correct with respect to
00:51:14.726 --> 00:51:16.025
your non-disparage agreement.
00:51:16.206 --> 00:51:17.487
I don't have a non-disparage shit.
00:51:17.786 --> 00:51:18.947
Let me let the record show.
00:51:18.967 --> 00:51:21.188
I'm being a fucking gentleman over here.
00:51:21.228 --> 00:51:21.447
Right.
00:51:21.847 --> 00:51:23.268
But I mean, like, you know,
00:51:23.367 --> 00:51:25.728
I had the benefit of, yes,
00:51:25.889 --> 00:51:27.048
Andy Wines is sleeping in
00:51:27.068 --> 00:51:28.550
my basement and training me.
00:51:29.050 --> 00:51:31.510
And I can call you every day.
00:51:31.530 --> 00:51:32.831
Yeah.
00:51:32.871 --> 00:51:33.331
Which you did.
00:51:34.070 --> 00:51:34.311
Right.
00:51:35.030 --> 00:51:36.391
So, you know,
00:51:36.492 --> 00:51:37.492
and so other people would
00:51:37.532 --> 00:51:38.853
call me and they're like, well,
00:51:38.893 --> 00:51:40.213
how did you learn how to do this?
00:51:40.273 --> 00:51:41.693
And I'm like, well, I had Andy Wine.
00:51:41.733 --> 00:51:42.675
So then they probably called you.
00:51:42.715 --> 00:51:43.755
I'm sorry about that.
00:51:44.315 --> 00:51:45.715
But, you know,
00:51:45.996 --> 00:51:47.836
it's like I didn't learn
00:51:47.876 --> 00:51:50.077
this business by myself and
00:51:50.097 --> 00:51:52.518
I didn't just like figure it out.
00:51:53.018 --> 00:51:54.059
I probably would have.
00:51:54.179 --> 00:51:54.860
But anyway.
00:51:55.423 --> 00:51:56.945
we wasted a lot of money in
00:51:56.965 --> 00:51:58.686
those first couple of years, right?
00:51:58.726 --> 00:52:00.027
Like figuring it out.
00:52:00.688 --> 00:52:00.909
Yeah.
00:52:00.929 --> 00:52:02.349
I didn't know the fuck I was doing.
00:52:02.389 --> 00:52:02.869
I was like, Oh yeah,
00:52:02.889 --> 00:52:03.990
I'm going to run this other territory.
00:52:04.190 --> 00:52:04.391
Yeah.
00:52:04.492 --> 00:52:05.072
Osmosis.
00:52:05.092 --> 00:52:05.833
She's just going to know how
00:52:05.853 --> 00:52:08.275
to fucking take a hot tub out of a deck.
00:52:08.295 --> 00:52:09.195
I remember that time I came
00:52:09.215 --> 00:52:10.476
out to Madison and we were
00:52:10.496 --> 00:52:11.498
doing a networking event.
00:52:11.538 --> 00:52:12.318
I came up to a networking
00:52:12.338 --> 00:52:12.878
event and it was like,
00:52:13.219 --> 00:52:13.719
I'm going to be the,
00:52:14.519 --> 00:52:15.880
CEO guy and just like drive
00:52:15.900 --> 00:52:16.902
around to the job sites and be like,
00:52:16.922 --> 00:52:18.103
Hey guys, how are you doing?
00:52:18.382 --> 00:52:19.003
Good job.
00:52:19.364 --> 00:52:20.085
I'll buy you lunch.
00:52:20.405 --> 00:52:20.525
Right.
00:52:20.565 --> 00:52:21.565
And we get into this hot tub
00:52:22.206 --> 00:52:22.987
and it was you and me and
00:52:23.007 --> 00:52:24.327
like four of your jabronis.
00:52:24.688 --> 00:52:24.989
And I'm like,
00:52:25.009 --> 00:52:26.070
how do you motherfuckers not
00:52:26.090 --> 00:52:26.849
know how to come up a hot
00:52:26.889 --> 00:52:28.030
tub and do this?
00:52:28.130 --> 00:52:30.092
I was like, that's not common knowledge.
00:52:31.353 --> 00:52:32.034
I grew up that way.
00:52:32.235 --> 00:52:34.175
I know, exactly.
00:52:34.436 --> 00:52:35.496
I'm like, give me the resib saw.
00:52:35.556 --> 00:52:37.117
And they're like, what's a resib saw?
00:52:37.137 --> 00:52:37.978
And I'm like, oh my God.
00:52:39.139 --> 00:52:39.619
I remember that.
00:52:39.659 --> 00:52:41.460
I just, I basically banged out.
00:52:41.760 --> 00:52:43.621
It was a hot tub in a deck, which is again,
00:52:43.661 --> 00:52:44.742
like worst case scenario.
00:52:45.021 --> 00:52:45.802
Cause you're going to cut it.
00:52:46.402 --> 00:52:46.563
Right.
00:52:46.583 --> 00:52:47.583
And we couldn't fuck the deck up.
00:52:47.603 --> 00:52:48.744
Cause of course I've got to keep the deck.
00:52:48.985 --> 00:52:49.344
I'm like, guys,
00:52:49.364 --> 00:52:50.445
you're going to replace the deck boards.
00:52:50.465 --> 00:52:51.485
Let me just fuck this all up.
00:52:51.525 --> 00:52:52.206
No, couldn't do that.
00:52:52.806 --> 00:52:53.646
I remember it was raining
00:52:53.666 --> 00:52:54.788
because of course it had to be raining.
00:52:55.128 --> 00:52:55.367
Right.
00:52:55.668 --> 00:52:56.807
It's always raining.
00:52:56.847 --> 00:52:56.967
Right.
00:52:57.027 --> 00:52:58.469
It's always going to be raining.
00:52:58.509 --> 00:52:58.728
Yeah.
00:52:58.748 --> 00:53:01.030
We don't have clear blue, you know,
00:53:01.030 --> 00:53:01.789
72 degrees.
00:53:01.869 --> 00:53:02.030
Right.
00:53:02.110 --> 00:53:03.871
It has to be cold or snowing.
00:53:03.971 --> 00:53:04.550
Oh my gosh.
00:53:04.570 --> 00:53:05.010
Yeah.
00:53:05.070 --> 00:53:06.211
And I remember, I think we were,
00:53:06.371 --> 00:53:07.211
I think we had a networking
00:53:07.231 --> 00:53:07.731
event and then we're
00:53:07.751 --> 00:53:08.492
getting a lunch with
00:53:08.532 --> 00:53:09.152
somebody and then another
00:53:09.172 --> 00:53:09.873
we're networking event.
00:53:10.092 --> 00:53:11.233
I'm like, Andy, just whatever you do,
00:53:11.273 --> 00:53:12.213
don't get fucking dirty.
00:53:13.871 --> 00:53:14.992
And then I sat there.
00:53:15.612 --> 00:53:15.771
Yeah.
00:53:15.791 --> 00:53:16.353
And I'm just like,
00:53:16.452 --> 00:53:17.773
I'm just telling people what to do.
00:53:17.793 --> 00:53:18.893
Remember someone handed me a
00:53:18.994 --> 00:53:19.635
corded reciept.
00:53:19.655 --> 00:53:21.476
So I'm like, go to my fucking truck,
00:53:21.556 --> 00:53:22.737
get the corded reciept.
00:53:22.757 --> 00:53:23.597
So get the,
00:53:25.398 --> 00:53:26.639
and I just started banging it out.
00:53:27.119 --> 00:53:28.081
And I remember like afterwards,
00:53:28.101 --> 00:53:28.780
I was so happy.
00:53:28.820 --> 00:53:29.581
I was done.
00:53:29.601 --> 00:53:30.521
I was like, all right,
00:53:30.702 --> 00:53:31.943
you guys think fuck off.
00:53:31.963 --> 00:53:32.664
You know, I'll just like,
00:53:34.498 --> 00:53:38.661
I will admit here on August 8th to 18th.
00:53:38.681 --> 00:53:39.121
What am I doing here?
00:53:39.682 --> 00:53:40.222
August.
00:53:40.643 --> 00:53:40.882
I know.
00:53:40.963 --> 00:53:41.623
I taught eight.
00:53:41.704 --> 00:53:43.144
It's like my brain wasn't braining.
00:53:43.704 --> 00:53:44.985
August 12th, 2024.
00:53:45.246 --> 00:53:46.005
I've said this before.
00:53:46.045 --> 00:53:46.527
I'll say it again.
00:53:46.927 --> 00:53:47.967
I am not a great leader.
00:53:48.467 --> 00:53:51.070
Like leading troops, not my thing.
00:53:51.909 --> 00:53:53.731
I recently studying Sigma males,
00:53:53.911 --> 00:53:54.992
which is fucking interesting.
00:53:55.052 --> 00:53:55.913
And I'm a Sigma male,
00:53:55.932 --> 00:53:56.853
like through and through.
00:53:57.454 --> 00:53:59.594
It's like, I love working independently.
00:53:59.994 --> 00:54:00.856
I'm an introvert.
00:54:01.695 --> 00:54:02.757
I don't give a shit about people.
00:54:02.876 --> 00:54:04.298
Like I crave time with people.
00:54:04.338 --> 00:54:05.199
And then as soon as I'm done with them,
00:54:05.239 --> 00:54:06.541
I'm like, I'm the fuck out of here.
00:54:07.101 --> 00:54:07.302
Right.
00:54:07.461 --> 00:54:08.762
I have no desire to lead people.
00:54:08.822 --> 00:54:09.463
I don't give a shit about
00:54:09.503 --> 00:54:11.405
social structures at a heart hierarchy.
00:54:11.606 --> 00:54:12.407
Like I'm gonna do my fucking
00:54:12.427 --> 00:54:12.887
thing and leave.
00:54:13.226 --> 00:54:13.748
And that's one of the
00:54:13.768 --> 00:54:16.510
reasons why I failed when I
00:54:16.530 --> 00:54:17.291
was overseeing.
00:54:17.331 --> 00:54:17.692
I mean,
00:54:17.771 --> 00:54:19.233
we had 200 employees almost at one
00:54:19.293 --> 00:54:20.675
point across all the
00:54:20.755 --> 00:54:21.956
businesses that I was
00:54:22.096 --> 00:54:23.858
overseeing or part of like,
00:54:25.420 --> 00:54:25.701
thing.
00:54:26.481 --> 00:54:27.322
Like I'm a,
00:54:27.782 --> 00:54:28.782
give me the fucking recive saw
00:54:28.802 --> 00:54:29.461
and I'll bang it out and
00:54:29.481 --> 00:54:30.422
you can watch if you're lucky.
00:54:30.822 --> 00:54:30.983
Right.
00:54:31.023 --> 00:54:31.943
And then I'm going to go off
00:54:31.963 --> 00:54:32.682
to the next project.
00:54:33.043 --> 00:54:33.943
And a lot of things that I
00:54:33.983 --> 00:54:35.184
learned that you like you
00:54:35.224 --> 00:54:37.485
learn because I was 18
00:54:37.485 --> 00:54:38.005
months ahead of you.
00:54:38.105 --> 00:54:38.385
That's it.
00:54:38.905 --> 00:54:41.065
Like I had, and I had a lifetime.
00:54:41.126 --> 00:54:42.246
I had a lifetime of watching my dad.
00:54:42.427 --> 00:54:43.626
Hell this weekend, my brother,
00:54:43.666 --> 00:54:45.387
my dad and I tore apart the
00:54:45.427 --> 00:54:46.367
inside of a chicken coop.
00:54:46.788 --> 00:54:47.568
And then we were real,
00:54:47.588 --> 00:54:48.469
they tore it apart earlier
00:54:48.509 --> 00:54:49.389
with full transparency.
00:54:49.608 --> 00:54:50.648
And then I helped rebuild it
00:54:50.708 --> 00:54:51.530
with them this weekend.
00:54:52.289 --> 00:54:52.389
Um,
00:54:53.030 --> 00:54:54.311
And my dad and my brother,
00:54:54.331 --> 00:54:55.831
my brother's six years my junior,
00:54:56.432 --> 00:54:58.034
he has much more technical
00:54:58.414 --> 00:54:59.335
skills and abilities and
00:54:59.414 --> 00:55:00.576
engineering and understanding.
00:55:00.635 --> 00:55:01.416
And, oh, you know,
00:55:01.577 --> 00:55:03.318
we're putting a micro lamp in, you know,
00:55:03.358 --> 00:55:03.739
structural.
00:55:03.818 --> 00:55:04.619
It's like, oh, we got to twist.
00:55:04.659 --> 00:55:05.119
We got to turn.
00:55:05.139 --> 00:55:05.601
We got to lift.
00:55:05.920 --> 00:55:06.201
I'm like,
00:55:07.161 --> 00:55:08.143
put me on the dummy end of the
00:55:08.182 --> 00:55:08.963
fucking piece of lumber.
00:55:09.164 --> 00:55:09.324
Right.
00:55:09.364 --> 00:55:10.565
I'm a dummy end of the lumber guy,
00:55:10.585 --> 00:55:10.844
you know.
00:55:11.525 --> 00:55:13.106
And so I grew up.
00:55:13.507 --> 00:55:13.867
I grew up.
00:55:14.047 --> 00:55:14.907
Did you said military?
00:55:15.168 --> 00:55:16.349
I grew up with my dad where it's like,
00:55:16.809 --> 00:55:17.610
you got a fucking truck
00:55:17.630 --> 00:55:18.570
stuck in the in the field.
00:55:19.652 --> 00:55:21.753
we don't eat until the truck gets out.
00:55:22.034 --> 00:55:23.215
It's like, Oh, we got the truck stuck.
00:55:23.255 --> 00:55:23.795
And then what happened?
00:55:23.835 --> 00:55:24.976
Oh, then we got the tractor stuck.
00:55:24.996 --> 00:55:25.637
It's like, Oh,
00:55:25.657 --> 00:55:26.677
I guess get a bigger tractor.
00:55:26.978 --> 00:55:27.117
Right.
00:55:27.177 --> 00:55:28.318
It's like, that's, that's it.
00:55:28.378 --> 00:55:29.280
You know, we're hunting.
00:55:29.360 --> 00:55:31.581
I remember years I've shot
00:55:31.601 --> 00:55:32.742
deer late in the night or
00:55:32.782 --> 00:55:33.583
late in the afternoon and
00:55:33.603 --> 00:55:34.643
we're trailing late at night.
00:55:34.704 --> 00:55:36.465
It's like, no, no, we're not like,
00:55:36.684 --> 00:55:37.346
I don't care how,
00:55:37.445 --> 00:55:38.626
how far back that deer is.
00:55:38.887 --> 00:55:39.628
We're getting the deer and
00:55:39.648 --> 00:55:40.387
we're dragging it out.
00:55:40.407 --> 00:55:41.668
I don't care how hot and
00:55:41.829 --> 00:55:43.451
nasty and sweaty and tired I am.
00:55:43.710 --> 00:55:44.510
We're dragging the deer out.
00:55:44.550 --> 00:55:45.771
So same with the military.
00:55:45.811 --> 00:55:46.092
It's like,
00:55:46.672 --> 00:55:48.054
You're not like, oh, it's been 12 hours.
00:55:48.094 --> 00:55:48.735
I'm going home now.
00:55:48.755 --> 00:55:51.356
It's like, nope, you've been fucking Iraq.
00:55:51.878 --> 00:55:52.117
Right?
00:55:52.137 --> 00:55:55.039
So that's the entrepreneurial spirit.
00:55:55.079 --> 00:55:56.280
That's the thing that's unteachable,
00:55:56.320 --> 00:55:56.481
right?
00:55:56.661 --> 00:55:57.461
And you had that.
00:55:57.822 --> 00:55:59.184
And you're a natural marketer.
00:55:59.764 --> 00:56:00.864
Yeah, I mean, I grew up in it.
00:56:00.905 --> 00:56:02.266
My dad owned a bike shop and
00:56:02.306 --> 00:56:03.867
my grandmother owned a pizza shop.
00:56:03.947 --> 00:56:04.768
And actually,
00:56:04.789 --> 00:56:07.210
I had my first business license, fun fact,
00:56:07.670 --> 00:56:12.119
when I was 12.
00:56:12.119 --> 00:56:12.579
I beat you.
00:56:13.039 --> 00:56:18.563
I was selling chips and soda.
00:56:18.963 --> 00:56:19.643
I lived across the street
00:56:19.663 --> 00:56:22.045
from a lake with a little beach.
00:56:22.204 --> 00:56:23.164
My sister and I got a little
00:56:23.184 --> 00:56:24.485
business license.
00:56:24.525 --> 00:56:25.447
My dad tricked out this
00:56:25.467 --> 00:56:26.646
little red wagon for us.
00:56:26.666 --> 00:56:28.568
It had a little chip clip thing on it.
00:56:29.228 --> 00:56:30.068
I just told my daughter this
00:56:30.088 --> 00:56:30.610
story the other day.
00:56:30.650 --> 00:56:30.929
She's like,
00:56:30.969 --> 00:56:31.771
how did you get money for that?
00:56:31.791 --> 00:56:32.990
I was like, I took out a business loan.
00:56:33.050 --> 00:56:33.652
She's like, from who?
00:56:33.831 --> 00:56:34.231
Your dad?
00:56:34.291 --> 00:56:34.952
I said, yeah, my dad.
00:56:36.472 --> 00:56:38.394
$20.
00:56:36.492 --> 00:56:38.394
$20 to get you started in inventory.
00:56:38.875 --> 00:56:39.054
Yep.
00:56:39.195 --> 00:56:40.356
So anyhow,
00:56:40.396 --> 00:56:42.777
I got a business license when I was 12.
00:56:42.777 --> 00:56:45.239
I've always been kind of a hustler.
00:56:45.300 --> 00:56:46.181
Pushed my lawnmower around
00:56:46.201 --> 00:56:47.422
the neighborhood, asked to mow lawns.
00:56:47.742 --> 00:56:48.943
Never really good at babysitting.
00:56:49.443 --> 00:56:50.043
Wasn't my thing.
00:56:50.583 --> 00:56:52.264
But yeah,
00:56:52.324 --> 00:56:54.407
so it was no big deal for me to like,
00:56:54.786 --> 00:56:55.108
I don't know.
00:56:55.168 --> 00:56:56.389
I'm a risk taker too.
00:56:56.489 --> 00:56:57.088
It is what it is.
00:56:58.590 --> 00:56:59.150
Well, that's what it takes.
00:56:59.170 --> 00:57:00.271
You have to be willing to do that.
00:57:00.972 --> 00:57:01.192
Yeah.
00:57:01.672 --> 00:57:01.793
Yeah.
00:57:02.775 --> 00:57:03.376
For the people that have
00:57:03.416 --> 00:57:04.536
failed in junk removal or
00:57:04.635 --> 00:57:06.936
are currently failing, it's like,
00:57:07.117 --> 00:57:07.956
figure it the fuck out.
00:57:08.717 --> 00:57:10.318
And I've been really,
00:57:10.338 --> 00:57:11.277
really high in this business.
00:57:11.577 --> 00:57:12.038
I've been really,
00:57:12.077 --> 00:57:12.898
really low in this business.
00:57:13.217 --> 00:57:15.139
We had a shit month last month.
00:57:15.179 --> 00:57:15.818
We did, right?
00:57:15.858 --> 00:57:16.318
Here I am.
00:57:16.659 --> 00:57:17.639
I got a fucking podcast.
00:57:17.659 --> 00:57:18.619
I tell the world how great
00:57:19.380 --> 00:57:19.980
this industry is.
00:57:20.000 --> 00:57:21.480
And we had a shit month last month.
00:57:21.519 --> 00:57:22.860
And it's like, okay, well,
00:57:23.001 --> 00:57:23.740
what did we learn from it?
00:57:23.880 --> 00:57:24.460
And what are we doing?
00:57:24.661 --> 00:57:26.081
Now, August, we're rocking and rolling.
00:57:26.101 --> 00:57:28.001
So all the things that went wrong in July,
00:57:28.222 --> 00:57:29.422
they're going well in August, right?
00:57:29.942 --> 00:57:31.163
We've been struggling with employees.
00:57:31.342 --> 00:57:31.882
Now the last...
00:57:32.563 --> 00:57:33.103
We got one.
00:57:33.862 --> 00:57:35.063
We got two really good hires.
00:57:35.103 --> 00:57:35.603
And guess what?
00:57:35.643 --> 00:57:36.324
They got buddies.
00:57:36.384 --> 00:57:36.864
So it's like, oh,
00:57:36.963 --> 00:57:39.704
now we're now we're on
00:57:39.784 --> 00:57:40.704
track for that again.
00:57:40.784 --> 00:57:41.864
So that's the thing.
00:57:41.905 --> 00:57:42.885
It's like you got to you got
00:57:42.905 --> 00:57:44.865
to thrive in those options.
00:57:44.885 --> 00:57:44.945
Now,
00:57:44.965 --> 00:57:46.525
the other thing that you said that was
00:57:46.585 --> 00:57:47.565
interesting is and this is
00:57:47.606 --> 00:57:49.867
where a lot of junk companies fail.
00:57:49.907 --> 00:57:50.806
And that's why this guy hit
00:57:50.827 --> 00:57:51.567
me up this morning.
00:57:51.626 --> 00:57:52.766
I owe him a text message back.
00:57:53.126 --> 00:57:54.126
He's like, I'm looking for advice.
00:57:54.166 --> 00:57:55.367
I was like, well, what's the question?
00:57:55.407 --> 00:57:55.708
He goes, well,
00:57:55.728 --> 00:57:56.547
I don't really have a question.
00:57:57.047 --> 00:57:58.628
Well, I really can't give advice.
00:57:59.068 --> 00:57:59.228
Right.
00:57:59.248 --> 00:58:00.369
So one thing you said was I
00:58:00.389 --> 00:58:03.070
had a very clear thing within five years,
00:58:03.391 --> 00:58:04.210
we are not going to be an
00:58:04.271 --> 00:58:05.150
owner centric business.
00:58:05.731 --> 00:58:05.931
Right.
00:58:05.992 --> 00:58:06.172
Right.
00:58:06.731 --> 00:58:07.931
And then, okay, well, there it is.
00:58:07.972 --> 00:58:09.532
That's the, that's the thing.
00:58:09.612 --> 00:58:10.452
What's the thing.
00:58:10.532 --> 00:58:11.353
What's the goal.
00:58:11.653 --> 00:58:12.574
What's the end state.
00:58:12.614 --> 00:58:12.793
Right.
00:58:13.474 --> 00:58:14.335
Happy junk removal.
00:58:14.655 --> 00:58:16.076
I can't, I do not recall his name.
00:58:16.115 --> 00:58:16.715
Fucking good dude.
00:58:16.735 --> 00:58:17.476
I had him on a couple months
00:58:17.496 --> 00:58:18.876
ago and his thing was like, yeah,
00:58:18.896 --> 00:58:19.717
I want to run two trucks.
00:58:20.016 --> 00:58:22.237
Like his son's company is outpacing him.
00:58:22.257 --> 00:58:23.739
It's like, well, his son's, you know,
00:58:23.739 --> 00:58:25.259
25 years junior and has
00:58:25.338 --> 00:58:26.300
different aspirations.
00:58:26.559 --> 00:58:26.739
Right.
00:58:26.860 --> 00:58:29.121
So his thing is keep my cogs really,
00:58:29.141 --> 00:58:30.440
really low and run my two
00:58:30.481 --> 00:58:31.762
trucks in my community.
00:58:32.481 --> 00:58:32.782
Good.
00:58:33.001 --> 00:58:34.682
Like that's his thing.
00:58:34.762 --> 00:58:35.543
I don't give a shit what
00:58:35.563 --> 00:58:36.402
your North Star is.
00:58:36.682 --> 00:58:37.903
So for the guys that are out there,
00:58:37.923 --> 00:58:38.744
they're like, oh,
00:58:38.784 --> 00:58:39.985
I'm just running a drunk world company.
00:58:40.005 --> 00:58:40.425
It's like, well,
00:58:40.445 --> 00:58:41.144
what does that mean to you?
00:58:42.266 --> 00:58:42.427
Right.
00:58:42.447 --> 00:58:43.206
Like what's the goal?
00:58:43.286 --> 00:58:44.588
So here I'll throw it out there.
00:58:44.628 --> 00:58:45.288
AJ, AJ,
00:58:45.708 --> 00:58:47.788
AJ's removal service or ANJ's
00:58:47.847 --> 00:58:48.507
removal service that
00:58:48.527 --> 00:58:49.208
they've been watching us
00:58:49.568 --> 00:58:50.088
for a while here.
00:58:50.108 --> 00:58:50.628
Nine minutes late.
00:58:50.648 --> 00:58:51.768
He's been on most of the show.
00:58:51.809 --> 00:58:51.969
Right.
00:58:52.608 --> 00:58:54.289
I'm looking for this one.
00:58:54.309 --> 00:58:56.730
Like my challenge to you, Eddie,
00:58:56.789 --> 00:58:57.851
everybody else that's listening live.
00:58:57.871 --> 00:58:58.010
Right.
00:58:58.190 --> 00:58:59.550
What is what's your North Star?
00:59:01.291 --> 00:59:01.471
Right.
00:59:02.132 --> 00:59:03.632
Why are you doing what you're doing?
00:59:04.588 --> 00:59:05.387
What's the end state?
00:59:05.547 --> 00:59:06.728
Like pick something.
00:59:07.288 --> 00:59:08.489
Hey, I want to make this many dollars.
00:59:08.528 --> 00:59:09.829
Hey, I want to take this many vacations,
00:59:09.849 --> 00:59:09.969
right?
00:59:10.148 --> 00:59:11.128
You said from day one, hey,
00:59:11.148 --> 00:59:12.548
we're not compromising our vacation.
00:59:13.010 --> 00:59:13.989
And I got to pay myself
00:59:14.030 --> 00:59:15.269
within a reasonable amount of time.
00:59:15.329 --> 00:59:15.789
All right.
00:59:15.809 --> 00:59:16.030
12 months.
00:59:16.070 --> 00:59:16.269
Cool.
00:59:16.449 --> 00:59:17.210
You got it done in 10.
00:59:17.690 --> 00:59:18.090
All right.
00:59:18.110 --> 00:59:18.190
Yeah.
00:59:18.210 --> 00:59:19.471
I mean, I think.
00:59:19.490 --> 00:59:20.030
Because you're running a
00:59:20.070 --> 00:59:21.371
junkable company to run it.
00:59:21.431 --> 00:59:21.650
Guess what?
00:59:21.670 --> 00:59:22.471
You're going to run one.
00:59:22.530 --> 00:59:22.710
Yeah.
00:59:23.090 --> 00:59:23.771
And eventually that company
00:59:23.791 --> 00:59:24.371
is going to be running you.
00:59:24.851 --> 00:59:25.831
Because you're not deciding
00:59:25.851 --> 00:59:26.371
what it looks like.
00:59:27.032 --> 00:59:28.911
I think there's a quote from a book,
00:59:28.931 --> 00:59:30.012
maybe the E-Myth or something.
00:59:30.052 --> 00:59:30.512
They always say,
00:59:30.572 --> 00:59:31.713
start with the end in mind.
00:59:32.518 --> 00:59:33.659
And then fill in the gap.
00:59:34.079 --> 00:59:34.699
Who says that?
00:59:35.141 --> 00:59:35.762
Stephen Covey,
00:59:35.782 --> 00:59:37.302
Seven Habits of Highly Effective People.
00:59:37.322 --> 00:59:37.724
There you go.
00:59:37.764 --> 00:59:38.965
Again, with the end state in mind.
00:59:39.005 --> 00:59:39.666
So Stephen Covey.
00:59:39.686 --> 00:59:40.065
Exactly.
00:59:40.606 --> 00:59:41.206
Seven Habits,
00:59:41.668 --> 00:59:42.829
one of the first books I ever
00:59:42.909 --> 00:59:44.650
read on self-development.
00:59:44.871 --> 00:59:45.552
Love that book.
00:59:46.032 --> 00:59:47.614
The two, I remember I read the book.
00:59:49.376 --> 00:59:50.797
And we had to do a book report.
00:59:50.838 --> 00:59:52.139
And we had to pick our top two habits.
00:59:52.798 --> 00:59:53.358
I read the book.
00:59:53.800 --> 00:59:55.320
Let's say the presentation was Wednesday.
00:59:55.541 --> 00:59:56.561
I read the book Tuesday night.
00:59:57.061 --> 00:59:58.041
And I wrote my paper
00:59:58.541 --> 01:00:00.244
Wednesday at 3 o'clock, 4 o'clock.
01:00:00.284 --> 01:00:01.244
And the presentation's at 6.
01:00:02.204 --> 01:00:03.746
And I remember I wrote the
01:00:03.766 --> 01:00:05.407
presentation real half-assed.
01:00:06.186 --> 01:00:07.788
The thing is I picked two, right?
01:00:07.807 --> 01:00:08.628
Which was begin with the end
01:00:08.648 --> 01:00:09.807
state of mind and sharpen the saw.
01:00:11.768 --> 01:00:12.108
Offhand,
01:00:12.128 --> 01:00:12.809
I can't tell you what the other
01:00:12.829 --> 01:00:13.449
five habits are.
01:00:13.929 --> 01:00:14.650
And I can tell you those
01:00:14.670 --> 01:00:15.570
were the two I picked out
01:00:15.610 --> 01:00:16.829
of there because they resonated with me.
01:00:17.190 --> 01:00:18.251
And now in retrospect,
01:00:18.311 --> 01:00:19.070
they are the two that I
01:00:20.070 --> 01:00:22.271
focus on the absolute most, right?
01:00:22.512 --> 01:00:23.052
Sharpen the saw.
01:00:23.351 --> 01:00:24.672
I learned things last week
01:00:24.713 --> 01:00:25.793
from the podcast that I
01:00:25.833 --> 01:00:26.713
implemented in my business.
01:00:27.112 --> 01:00:28.454
I learned things two weeks
01:00:28.534 --> 01:00:30.134
ago from Barry that I'm
01:00:30.173 --> 01:00:32.054
putting into my business, right?
01:00:32.114 --> 01:00:32.295
Why?
01:00:32.315 --> 01:00:32.914
Because this is...
01:00:33.315 --> 01:00:35.016
I can say unequivocally one
01:00:35.056 --> 01:00:36.217
hour every single week,
01:00:36.557 --> 01:00:37.498
I am sharpening the saw as
01:00:37.539 --> 01:00:38.119
a business owner.
01:00:38.721 --> 01:00:39.842
I am sitting here having a
01:00:40.001 --> 01:00:41.764
business conversation on my
01:00:41.824 --> 01:00:43.804
business to be better in this industry.
01:00:44.485 --> 01:00:46.047
And so I'm continually sharpening the saw.
01:00:46.268 --> 01:00:46.949
And I'm beginning with the
01:00:46.989 --> 01:00:47.809
end state in mind, right?
01:00:47.909 --> 01:00:48.570
What is the goal?
01:00:48.630 --> 01:00:50.132
My goal is to impact the
01:00:50.152 --> 01:00:51.773
junk rule industry in a positive way,
01:00:52.193 --> 01:00:53.934
wherein more and more people
01:00:54.775 --> 01:00:55.737
Our sorting material,
01:00:55.996 --> 01:00:57.117
storing it and shipping it,
01:00:57.378 --> 01:00:58.759
keep it out of the landfill.
01:00:58.798 --> 01:00:59.619
You grew up with that
01:00:59.860 --> 01:01:01.221
because it was under my model.
01:01:01.621 --> 01:01:02.561
Most junk removal companies
01:01:02.581 --> 01:01:04.083
don't do that or know that.
01:01:04.744 --> 01:01:07.106
And so when I can pass that information on,
01:01:07.405 --> 01:01:08.487
then people are more apt.
01:01:09.086 --> 01:01:10.307
It's not a desire gap.
01:01:10.367 --> 01:01:11.188
It's a knowledge gap.
01:01:11.268 --> 01:01:13.670
So my goal is to close the gap.
01:01:14.530 --> 01:01:14.731
Yeah, 100%.
01:01:14.851 --> 01:01:15.012
I agree.
01:01:16.641 --> 01:01:17.902
Anyways, now I'm all fired up.
01:01:18.302 --> 01:01:19.061
It's been an hour.
01:01:19.302 --> 01:01:20.623
Carol, let's get to the big finish.
01:01:21.264 --> 01:01:22.543
What has been your top
01:01:22.563 --> 01:01:24.385
takeaway from today's very
01:01:24.405 --> 01:01:25.085
entertaining show?
01:01:26.766 --> 01:01:27.367
Oh, my goodness.
01:01:27.407 --> 01:01:29.228
Top takeaway is just, you know,
01:01:29.288 --> 01:01:31.128
set your goals and know
01:01:31.148 --> 01:01:32.510
what you want in this business,
01:01:32.610 --> 01:01:35.271
and you can definitely be successful.
01:01:35.291 --> 01:01:35.550
You know,
01:01:35.851 --> 01:01:38.132
people like to say that the junk
01:01:38.152 --> 01:01:39.333
removal business is slow or
01:01:39.393 --> 01:01:40.273
it's going – whatever.
01:01:40.293 --> 01:01:42.255
The junk removal – junk's
01:01:42.295 --> 01:01:43.016
always going to be there.
01:01:43.596 --> 01:01:43.775
Yep.
01:01:44.619 --> 01:01:46.601
Just have your goals and
01:01:46.721 --> 01:01:47.360
know what you want.
01:01:48.362 --> 01:01:49.603
Yeah, as long as we have capitalism,
01:01:49.643 --> 01:01:50.304
we'll have junk.
01:01:52.425 --> 01:01:56.168
My top takeaway is for you and I,
01:01:56.208 --> 01:01:58.550
where we've had a storied
01:01:58.610 --> 01:02:01.092
past over seven years, right?
01:02:01.632 --> 01:02:03.914
And what resonates with me
01:02:04.074 --> 01:02:06.657
is this too shall pass.
01:02:07.949 --> 01:02:08.130
Right.
01:02:08.250 --> 01:02:09.251
We've had good times.
01:02:09.291 --> 01:02:10.251
We've had bad times.
01:02:10.351 --> 01:02:10.550
Right.
01:02:10.851 --> 01:02:11.831
This too shall pass.
01:02:11.871 --> 01:02:13.152
And as business owners,
01:02:13.652 --> 01:02:14.913
often to your point, right,
01:02:14.932 --> 01:02:16.014
we get stuck in the day to
01:02:16.034 --> 01:02:17.134
day and forget why we got
01:02:17.153 --> 01:02:18.114
into this shit in the first place.
01:02:19.014 --> 01:02:19.175
Right.
01:02:19.275 --> 01:02:20.416
And why you get in is not
01:02:20.456 --> 01:02:21.695
nearly as important as why
01:02:21.755 --> 01:02:22.376
are you still in.
01:02:23.317 --> 01:02:24.617
And so for everybody, right,
01:02:24.677 --> 01:02:26.197
when it's humming and
01:02:26.338 --> 01:02:27.259
rocking and rolling and
01:02:27.278 --> 01:02:28.539
things are kicking ass, remember,
01:02:29.018 --> 01:02:29.800
this too shall pass.
01:02:30.898 --> 01:02:33.143
And when it's a struggle, right?
01:02:33.764 --> 01:02:34.043
Remember,
01:02:34.063 --> 01:02:35.547
you reached out to me maybe a couple,
01:02:35.586 --> 01:02:36.047
three years ago.
01:02:36.067 --> 01:02:37.128
We hadn't talked in like a year.
01:02:37.148 --> 01:02:39.873
And you're like, hey, I need some advice.
01:02:39.893 --> 01:02:40.614
I don't even know if you'll
01:02:40.634 --> 01:02:41.295
pick up the phone
01:02:42.759 --> 01:02:43.259
please call.
01:02:43.539 --> 01:02:44.480
And like, I called him, he was like, Hey,
01:02:44.500 --> 01:02:44.980
what's going on?
01:02:45.280 --> 01:02:45.380
Right.
01:02:45.400 --> 01:02:46.360
And we picked up, like,
01:02:46.380 --> 01:02:47.420
we had never missed a beat.
01:02:47.820 --> 01:02:47.960
Right.
01:02:48.001 --> 01:02:48.440
It's like, got it.
01:02:48.541 --> 01:02:48.880
Whatever.
01:02:49.141 --> 01:02:50.442
Like I was already,
01:02:50.461 --> 01:02:51.282
I already forgot why we
01:02:51.302 --> 01:02:52.402
were mad at each other kind of thing.
01:02:52.583 --> 01:02:54.083
You know, it's like, Hey, right.
01:02:54.163 --> 01:02:54.983
This too shall pass.
01:02:55.023 --> 01:02:55.884
Whatever it was like,
01:02:56.003 --> 01:02:57.304
here's another entrepreneur in need.
01:02:57.764 --> 01:02:58.744
And I'm so glad a couple of
01:02:58.764 --> 01:02:59.545
weeks ago when you reached out to me,
01:02:59.565 --> 01:03:00.545
it was like, Hey, I'll be on a podcast.
01:03:00.565 --> 01:03:01.286
I'm like, yeah, let's do this.
01:03:01.865 --> 01:03:02.025
Right.
01:03:02.045 --> 01:03:03.065
Because there's some nugget.
01:03:03.547 --> 01:03:03.706
Right.
01:03:04.467 --> 01:03:05.567
I've never sold a junk
01:03:05.586 --> 01:03:06.507
removal company like you did.
01:03:06.527 --> 01:03:07.527
So it's like, oh, that's interesting.
01:03:07.568 --> 01:03:08.347
OK, owner centric.
01:03:08.367 --> 01:03:08.608
Got it.
01:03:08.628 --> 01:03:09.829
Got an operations person.
01:03:09.869 --> 01:03:10.409
Take six months.
01:03:10.889 --> 01:03:12.070
I've learned things along the way.
01:03:12.309 --> 01:03:13.190
And I know our listeners
01:03:13.230 --> 01:03:13.751
have learned things.
01:03:13.791 --> 01:03:14.971
And that's the most important thing.
01:03:15.010 --> 01:03:15.170
Right.
01:03:15.210 --> 01:03:16.431
So this too shall pass.
01:03:16.472 --> 01:03:17.492
Whatever you're going through in life,
01:03:17.911 --> 01:03:19.413
good, bad or indifferent, positive,
01:03:19.452 --> 01:03:19.753
negative,
01:03:19.773 --> 01:03:20.952
however spin you want to put on it.
01:03:21.552 --> 01:03:23.753
Know that your state today
01:03:23.833 --> 01:03:24.875
is only temporary.
01:03:25.775 --> 01:03:26.655
With that, Carol,
01:03:26.695 --> 01:03:27.956
any last words for our audience?
01:03:29.398 --> 01:03:31.139
No, I mean, just, yeah, like you said,
01:03:31.179 --> 01:03:32.121
I'd like to see other junk
01:03:32.141 --> 01:03:33.302
removal professionals
01:03:33.581 --> 01:03:36.163
succeed and reach their goals.
01:03:36.242 --> 01:03:37.603
And I'd love to, you know,
01:03:38.625 --> 01:03:39.905
if I could put out any more
01:03:39.965 --> 01:03:41.887
words of advice on how to sell a business,
01:03:41.907 --> 01:03:42.666
I'd have to really think
01:03:42.827 --> 01:03:43.887
more on it because it's one
01:03:43.907 --> 01:03:44.867
of those things that you do
01:03:44.947 --> 01:03:46.648
it and then it's over and
01:03:46.668 --> 01:03:48.190
you're glad it's over when it's over.
01:03:48.210 --> 01:03:49.251
But yeah,
01:03:49.710 --> 01:03:50.952
it took me a while to even really
01:03:50.972 --> 01:03:51.811
want to talk about it.
01:03:51.893 --> 01:03:52.873
So I know you've been
01:03:52.913 --> 01:03:53.693
talking about it for a
01:03:53.733 --> 01:03:55.074
while and you're asking me
01:03:55.094 --> 01:03:55.715
to be on the show.
01:03:55.795 --> 01:03:57.335
And so here I am.
01:03:58.157 --> 01:03:59.237
Here we are.
01:03:59.297 --> 01:04:00.097
Thanks for having me.
01:04:00.518 --> 01:04:01.119
Now we go, right?
01:04:01.139 --> 01:04:03.239
It's all part of the decompression.
01:04:03.920 --> 01:04:04.480
Exactly.
01:04:04.500 --> 01:04:05.240
There you go.
01:04:05.260 --> 01:04:06.782
All right.
01:04:06.842 --> 01:04:09.003
Well, on behalf of Carol, our guest,
01:04:09.143 --> 01:04:10.824
Taylor, our producer, I'm Andy Wines,
01:04:10.864 --> 01:04:12.184
and this has been another riveting,
01:04:12.525 --> 01:04:14.186
amazing week of the Trash
01:04:14.266 --> 01:04:15.867
Talk Business Podcast.
01:04:15.907 --> 01:04:16.907
Coming up next week,
01:04:16.987 --> 01:04:17.967
I didn't even pull up my notes.
01:04:18.885 --> 01:04:20.626
So we'll use a little filibuster here.
01:04:21.347 --> 01:04:22.126
Get Jobber.
01:04:22.166 --> 01:04:22.547
Here we go.
01:04:22.567 --> 01:04:23.768
I haven't shut out a Jobber.
01:04:23.827 --> 01:04:24.429
I got a Jobber.
01:04:24.509 --> 01:04:24.829
Jobber.
01:04:25.228 --> 01:04:26.230
Jobber, Jobber, Jobber.
01:04:26.409 --> 01:04:27.891
I love me some Jobber.
01:04:27.971 --> 01:04:28.992
Filibuster.
01:04:29.612 --> 01:04:29.952
Also, Carol.
01:04:29.972 --> 01:04:30.572
We use Jobber.
01:04:30.592 --> 01:04:31.992
Yes, you use Jobber.
01:04:32.434 --> 01:04:34.434
Yeah, for Paul's business, we do.
01:04:34.454 --> 01:04:34.574
Right.
01:04:34.614 --> 01:04:36.115
You use something else and you hated it.
01:04:37.277 --> 01:04:38.378
So we use Vonigo.
01:04:38.398 --> 01:04:39.378
There we go.
01:04:39.398 --> 01:04:41.159
I'm not going to say I hated it.
01:04:41.840 --> 01:04:42.699
I didn't hate Vonigo.
01:04:42.719 --> 01:04:43.260
I hated Workies.
01:04:43.280 --> 01:04:44.742
Oh, that's what it was.
01:04:44.762 --> 01:04:45.961
I hated Housecall Pro.
01:04:46.103 --> 01:04:47.824
I hated Dumpster Rental Systems.
01:04:47.844 --> 01:04:48.224
Yeah.
01:04:48.983 --> 01:04:50.164
Uh, I tried them all.
01:04:50.864 --> 01:04:51.284
I'll tell you.
01:04:51.784 --> 01:04:52.045
Okay.
01:04:52.065 --> 01:04:52.485
So there you go.
01:04:52.545 --> 01:04:54.086
I knew there was one you despise.
01:04:54.146 --> 01:04:55.047
Cause you're like a dumpster
01:04:55.068 --> 01:04:55.809
metal systems.
01:04:56.208 --> 01:04:56.730
I hated it.
01:04:57.230 --> 01:04:58.190
Um, there was another one.
01:04:58.251 --> 01:04:59.271
I can't remember the name of it.
01:04:59.291 --> 01:05:00.532
It was like kind of a new
01:05:00.652 --> 01:05:01.713
one and I kind of liked it,
01:05:01.733 --> 01:05:03.114
but they weren't fully developed yet,
01:05:03.954 --> 01:05:04.516
but yeah.
01:05:05.934 --> 01:05:06.614
All right.
01:05:06.755 --> 01:05:06.954
All right.
01:05:07.054 --> 01:05:07.976
Next week, coming up,
01:05:08.516 --> 01:05:11.619
we have Ronnie from Spear Crest Digital,
01:05:11.659 --> 01:05:12.980
and we're going to be talking marketing.
01:05:13.300 --> 01:05:14.181
A lot of times our marketing
01:05:14.240 --> 01:05:15.061
episodes are some of our
01:05:15.101 --> 01:05:16.682
best episodes because we
01:05:16.722 --> 01:05:17.563
all need the phone to ring.
01:05:17.802 --> 01:05:18.804
So coming up next week,
01:05:19.023 --> 01:05:21.706
Ronnie with Spear Crest Digital,
01:05:22.126 --> 01:05:23.987
and we'll be talking marketing.
01:05:24.027 --> 01:05:25.389
I imagine digital marketing, click,
01:05:25.949 --> 01:05:26.951
all that good fun stuff.
01:05:26.971 --> 01:05:29.152
So I already said who we're on behalf of.
01:05:29.353 --> 01:05:30.452
Jobber, jobber, jobber,
01:05:30.512 --> 01:05:31.173
all the good things.
01:05:31.233 --> 01:05:31.753
I'm Andy Wine.
01:05:31.773 --> 01:05:32.594
She's Carol Taylor.
01:05:32.655 --> 01:05:33.135
Boom, done.
01:05:33.476 --> 01:05:34.896
We will see you next week.
01:05:38.851 --> 01:05:39.592
Thanks for listening.
01:05:40.052 --> 01:05:41.594
Tap subscribe or follow to
01:05:41.614 --> 01:05:42.755
get the latest episode.
01:05:43.034 --> 01:05:44.516
And if you enjoyed this episode,
01:05:44.657 --> 01:05:45.438
be sure to leave us a
01:05:45.518 --> 01:05:47.159
review and tell a friend to listen.
01:05:47.659 --> 01:05:48.260
To learn more,
01:05:48.561 --> 01:05:51.164
visit trashtalkbusinesspodcast.com.
01:05:51.664 --> 01:05:52.005
Bye now.